What our clients think of us!

Your technicians are always prompt, courtesy and explain what they are doing. This time we had Pete and he was particularly nice and put the clear fitting on the hoses so I could see how dirty the water was coming out.

We have used Zerorez many times in the past and you have never disappointed.

Now we just need our Ranger tickets :-)

Desmond, the representative from Zeroez, was very thorough and careful and was a nice guy to have do the carpet and tile cleaning. Thanks Desmond.

No strong odor and the cleaning process got out the problem areas we had...

Reasonable cost, product cleans very well without adding chemicals and other ingredients to the carpet which just attracts more dirt and stains. No chemical smell. Texture of carpet feels great!

pretty expensive

No pressure to buy other products, courteous employee, overall great job! I also appreciate knowing every step of the way what was going on.

No sticky soaps.

Tech wanted to make sure I was satisfied with results, on time, and professional.

Gabriel

Good job

Technician professional, thorough, and friendly. Walker did an excellent job!

How will you communicate when the driver is on his way and how excellent you clean my carpets to appreciate it will be using you for a tile and laminate flooring next

They were able to get me in on the schedule quickly and contacted me before they were supposed to arrive.

Always do a great job!! Franky was an absolute awesome tech. I thought he was extraordinarily professional. There was a problem with a Zerorez appointment last week and our appointment was missed. Cesar called to apologize and rescheduled our appointment. Now, this is customer service. Had Cesar not called us back we would have gone forward with another carpet cleaning business, for good. Excellent move not to lose a long-term customer!!

I like the product very much. The service was great except he was almost 2 hours late. I feel that is a scheduling issue a how it gets taken care of. The technician was professional and did a great job!

I really appreciate someone calling to confirm appointment and calling before to confirm time technician would be out. Very impressive customer service from the beginning to end. Technician was knowledgeable and friendly and professional. The carpet cleaning was spot on and thoroughly cleaned as requested. I will highly recommend Zerorez to anyone.

The gentlemen who came were so kind and worked very hard. The carpet cleaning was great except one large coffee stain came back in the living room after the carpet dried. The other rooms turned out well. thanks.

Gabriel did an amazing job! He walked each room with us before starting and didn’t make us feel rushed. He made sure to understand where our area of concerns were. Then after he was done he walked every room with us again. He made sure that we were happy with the work before he left. He was polite and did a great job!

Technician was professional and very informative, as he reviewed the process of what he was going to do. He was quick and thorough. The carpets look great!

Easy process while trying to sell house long distance; Real Estate agent recommended you; pictures took good; I will ask agent to check work in person - but I do not anticipate any issues.

Our technician Raymond did a great job! Thank you Zerorez

Great customer service. Recently had carpets cleaned in our condo. Did a great job!

I’m not sure how effective it was at removing stains

Tom the Tech was excellent! He explained how to best clean our tile floors and got the job done! He also performed carpet cleaning services wonderfully. Thank you, Tom!

Very nice n great job.

I appreciate the personal attention of customer service and attention to detail by your techs. Great service overall.

Customer service is excellent. The person taking my order was very patient and happily explained everything to me. When I had to change the date of my service, that customer service rep was very nice as well.

Jamaal Arrington serviced the carpet. He was friendly and patiently explained how he was going to clean the carpet, as we had never used Zerorez before. He even repeated it for my husband, who had been out of the room. Jamaal was knowledgeable about the products and services and didn't mind us asking questions at all. It was a very pleasant experience. And our old dirty carpet was cleaned very well -- Jamaal was able to clean up a grease/oil stain almost completely that we never thought would come up!

In this day and age with minimal-to-no customer service, it was quite wonderful to have such great customer service all the way around. Thank you!

Very professional

You are always professional, friendly and above all, do a great job!

Using empowered water no soaps or chemicals