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based on 84529 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Our carpets look like new after each cleaning
Its natural and pet friendly and Pete did an awesome thorough job and quickly too. Thank you!
good service
I like how effective the cleaning method is, and how helpful the man who cleaned was in explaining how to best let the carpet dry and prevent future staining.
Charles was honest and friendly.
The serviceman was Polite , covered his shoes, worked fast and efficiently. He seemed to care that he did a good job. I feel like he did.
The price turned out to be much higher than anticipated.
Great service!
The technician was extremely knowledgeable and helpful in which services to use
Thorough job. Technician was on time and very courteous
I like that the carpet was cleaned. The technicians worked very hard to get out my daughter's lipstick stains, mud and pet stains. They were committed to getting my carpets clean, which I sincerely appreciated.
I was disappointed that the information on the cost of the pet cleaning solutions wasn't shared upfront, when I made the appointment. I went from thinking I was spending roughly $350 to spending over $1100. Roughly 3x more than I thought I would be spending. That's being dishonest by omission. It was sickening because I was committed, and I didn't have time to research other options.
I will absolutely recommend you, but I will also share the pricing surprise, because real people need to budget for this stuff.
The service technician was professional and knowledgeable of the service and did a great job.
This was the first time I used Zerorez. Corey the tech was very polite and did a thorough job cleaning the living room carpet. Even though, we had an issue with the stairs taking too long to dry after the cleaning, Zerorez was quick to come back and correct the issue. Corey came back and a manager was very apologetic. The stair carpeting looks brand new.
My carpets didn’t feel sticky
The guys did a wonderful job I highly recommend
No chemicals
The carpet did not feel soaked with water.
The appearance look cleaned before completely dry.
How the worker explained the process before beginning.
The worker was extremely proud of their product.
It was a good experience.
I heard the advertisement on KRLD so many times I thought I would try it.
I did and I was very PLEASED.
Our old carpet looks brand new
As always a great cleaning!
Good advice from Rep about ducts..
Good job. Friendly people
Love that no soaps or chemicals are left behind.
Technician was very professional, got to work, did a great job. My carpet looks good and I am very pleased.
Randy did a great job!!
Professional staff; quality result. Have always been satisfied with ZEROZ.
Job well done!
I thought the young man was very thorough and took his time getting our carpets fresh and clean. I would use them again.
My carpets are absolutely beautiful! Clean, smell good & it only took a couple of hours.
The rep you sent to my house was polite, careful of my things, & most pleasant.
I was impressed with your thoroughness & the excellent job that was done. I will recommend your company to anyone looking for their carpets to be cleaned!
THANK YOU !!!
I love that you don't use any detergents, but use natural (citrus) products to clean and sanitize the carpets. And I also love the roller brush that picks up all the extra gunk my vacuum can't pick up, AND that really cool, thingamabob water vacuum your staff uses.
Excellent carpet cleaning & tile cleaning.