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based on 84529 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I like the idea of no chemicals.
what can i say it seems to me you are doing the things that keep customer like me coming back
When you make a mistake , even if it was not controllable, you correct it ASAP!
I had that issue recently, and once I explained my timing issue, that their “broken down truck “ caused, they remedied it quickly.
I applaud a company like that!
Carpet cleaning was great, but I am really frustrated that after buying a Healthway air purifier from your company last year, I was not able to get an appointment to get the air filters replaced because the scheduler said they only would come out after a year, so I am stuck not being able to use it since the filter lights are both on.
Ricardo was great!
Y'all showed up within the time yall gave. The service man was very polite. Worked quickly and efficient. We love our carpet now. The service was fantastic overall
Clean, no chemical smell, fast drying
Everything was professional and quick!
Great services
Everything was exactly as expected
Not work your techs so much. I was his last appointment and he was tired...he DID NOT say that, but I could tell.
In the future, please have your folks on the phone tell people that no stains will be removed. I am very surprised I was not alerted to that fact before the nice young man came out and said it would be an additional $300+ to get rid of the TT odor. 5 gallons so I waived it due to the additional cost.
In closing, I found out through the first email that I had walked through and inspected everything. He did tell me to keep it cool so the carpet would finish drying. I keep it very cool in this house and the carpet still felt moist first thing this morning.
Hope this helps.
Carpets are clean and no sticky residue left behind - carpets feel brand new!
Thanks for a solid job.
Tech was honest that I didn't need air duct cleaning.
Friendly service and fast cleaning
Fast and courteous technician. Did a good job
Just have to wait and see how the recommended filter works out
Professionalism
Prompt
Great service
Wonderful job
Quick
I love them!
Good cleaning and price.
The very strong brush he used
Our Technician was great. He explained everything well and Broke down the costs of everything so there was no surprised at the end. I would use Zerorez again
Absolutely fabulous!
Knowledgeable & professional technician.
Fabian was great!! Highly recommend.
Our tile and grout look almost new. The technician was very good and worked hard.
Your service technician was very professional, informative, and helpful.
Friendly and knowledgeable tech. No harsh chem
You all do a great job of cleaning. I just had a problem this last time with the scheduling but you satisfactorily resolved it. It's the only time that has happened.
Extremely job well done! Much better than I expected
Carpet was very clean! I highly recommend