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based on 84528 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The Tech did a great job and was very friendly! Would definitely use this service again.
Our technician was easy to talk to and friendly. He explained the process and asked for our opinions. I like that only one technician was in our house.
Edward is awesome! He is efficient and very nice!
My tech was great!
that there are no harsh chemicals used
All of the stains were removed and pricing was as quoted and affordable. Very friendly serviceman as well!
VERY PROFESSIONAL GREAT SERVICE
Zerorez has cleaned our home 4 times in the last year! As a repeat customer, with obvious loyalty, I would hope that the next time I call for an appointment, I am treated like a repeat.
Didn't get my tile our gift certificate on Fathers Day Special
Spots in carpet came back in game room. Thought Zerorez could get out everything. Called Zerorez back and they said if I had them redone it would be an extra charge, always the extra charge.... don’t know if I will use Zerorez again. Could offer a little bonus once in awhile.
Your young man that came out was fantastic!! The ONLY thing I didn't like was the constant upsells. He really knew his stuff and he did very well in not having big reactions when I decided against a service. I did get the carpet protection. The carpets were greatly improved after his work.
Gabriel was a great technician. He listened to all my concerns and gave me great advice. Clean carpets always make me happy.
Polite, professional & efficient
Gabriel, the technician was very professional. He was honest and did an excellent job.
We really appreciate all the hard work that the tech Eric put in. He was courteous, knowledgeable and a pleasure to work with.
the technicians are always on time and efficient.
Great Technology , on time and courteous staff.
Thank you for great service
The gentlemen named Boston who came and performed the cleaning was Great!
He explained everything, asked if I had any questions and did a fabulous job. He went right to work after giving me information and answering any of my questions. Zero Rez is fortunate to have Boston represent them. I choose Zero Rez because I want clean, professional work with no chemicals. I've always been satisfied.
Thank you,
Pamela
The time and the care you showed as you were doing the job.
I like the cleaning without all the chemicals. Also, my technician provided a lot of useful information about indoor environmental health.
Everything from beginning to end was excellent. The tech was very knowledgeable, pleasant, explaining the process through each step. I was able to actually see all of the dirt and debris that was being cleaned from the carpets and I like the chemical free products that were used.
My carpets looked great when completed. Will definetly use them again and recommend them to everyone I know.
your product is unique, your service is outstanding
Tom arrived within the window that was promised, he was thorough, efficient, and friendly. Stains on the carpet are gone!
Natural. Easy to schedule. Carpet is now very clean.
Non chemical cleaning, tech was friendly.
I think some of the areas of carpet could have been cleaned a little better even without "spot" cleaning service. I have had the carpets cleaned before with a different company and there were less spots left after they were done.
Professional, quick and courteous.
No smell or stiff residue in carpet
The work was done at the time it was scheduled, the crew was professional, and the cleaning worked!! What else could you ask for?
The service was great and a reasonable price!