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based on 84001 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
As always a great cleaning!
Good advice from Rep about ducts..
Good job. Friendly people
Love that no soaps or chemicals are left behind.
Technician was very professional, got to work, did a great job. My carpet looks good and I am very pleased.
Randy did a great job!!
Professional staff; quality result. Have always been satisfied with ZEROZ.
Job well done!
I thought the young man was very thorough and took his time getting our carpets fresh and clean. I would use them again.
My carpets are absolutely beautiful! Clean, smell good & it only took a couple of hours.
The rep you sent to my house was polite, careful of my things, & most pleasant.
I was impressed with your thoroughness & the excellent job that was done. I will recommend your company to anyone looking for their carpets to be cleaned!
THANK YOU !!!
I love that you don't use any detergents, but use natural (citrus) products to clean and sanitize the carpets. And I also love the roller brush that picks up all the extra gunk my vacuum can't pick up, AND that really cool, thingamabob water vacuum your staff uses.
White residue was left all over the tile in our new home. We are so disappointed and sad.
No chemicals. Great customer service. Polite.
People are friendly and the price is reasonable.
Every time you have a promotion with a giveaway, the giveaway is conveniently ignored and every time I have to ASK about it, usually email, phone, etc. Not a very upstanding thing to do and if it happened once, it might have been understandable, but then when it happens the next time, also, it wreaks of dishonesty.
every thing was great,the man that did work was excellent!!! thks p. Last name removed
The first technition came and only sprayed the carpets. He didn’t even use the power tool at all! And, he charged me $199.00 for the job which only took 20min. I called the next day and they sent someone else out who did a fantastic job. He spent at least an hour or more. I have no idea if I even got charged a fair price because I paid the first guy. No charge for #2. I have never been cheated like the first guy did in my whole life.
Your technician was wonderful about explaining what we needed for the carpet and getting old stains out. Very helpful.
No chemicals and great customer service
I would guess that i've had my carpets cleaned by professional services 20+ times over the years. This was the best job anyone has ever done. Thank you!
Was not informed cleaning the edges of the carpet was extra before I booked the service. My carpets are just clean down the middle and I’ve never used a service that charged extra to clean the edges. I called customer service and she was just said, I’m sorry.” She made no attempt to keep me as a customers. I will never use your company again. So very disappointing!
show up on time. My appointment was scheduled between 4-6 PM and he showed up at 7:45 PM
We had serious pet stains and our technician was able to completely get rid of them and the smell. We're beyond satisfied with their work.
My carpets are like brand new again. I highly recommend using this company. I have 3 dogs and my carpets were saturated with pet urine. They got it all out!
The reps that were sent to our house were very friendly and helpful. The cleaning job was fantastic.
Friendly technician
Carpets are clean
I was very pleased! The gentleman that cleaned our carpets was amazing! He did a great job and worked late into the night... he had a real long day and looked exhausted and still treated us like we were his first customer of the day. I tipped him $35 for all his hard work.
The product you use is apparently amazing as well because we haven’t had an opportunity to clean our carpets for a long time and it was horrible. Your guy made our carpets look almost new!
The only complaint I had was having to wait so long for his arrival. I know it was the technicians fault... but wow it was a hot day and we sat on our furniture in the garage waiting from 4pm to 9 pm😢
I appreciate getting a discount for that and I’m very happy with the end results! I will definitely only use Zerorez from now on and already sent you several referrals!
Your tech was wonderful
Awesome job performed
Our old carpet looks brand new