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based on 84528 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Satisfaction warranty.
Products have no "scent" - which is very good for anyone with allergies. Also, technician very professional - did his job well - had me check things out to my satisfaction.
Was asked by a neighbor if I would recommend Zerorez - said I would.
Paul was amazing and truly the reason why i will use again. He was polite and worked
So hard to make sure i was happy. He went above and beyond before leaving. My carpets look brand new! Thank you Paul! I will make sure i always ask for him.
Very nice serviceman. Thorough cleaning job.
Every technician we have worked with has always been very professional and courteous. The quality of work has been excellent. We will continue to use this company as well as refer them to friends and family.
Everything was done in a very professional manner and the results were as we wanted and expected.
The techs are friendly and take their time with the service
My service technician, Finley was very courteuos & friendly. I had carpets cleaned by Zerorez at another location 2 days before. I had asked about having my tile cleaned & the tech said that there wasn't a special or offer on that. I asked Finley & he shared a whole different perspective. I found it very interesting to compare the service that I received at my own home & then again at the second location where I had my carpets cleaned. Two very different experiences!! I am still interested in having my tile cleaned & would like to have Finley clean them for me if possible.
Very nice guy and answered my questions
Zerorez kept me informed when the technician would arrive. When Paul the technician arrived he was pleasant and did a very thorough job cleaning my bedroom carpet and tile floor in my bathroom. I wasn't sure if they would be able to clean completely the heavily walked area in the bedroom, but I was very pleased with the results.
Paul mentioned one machine that was new to the company that he used on the carpet really took up a lot soil before the real cleaning.
I would highly recommend Zerorez.
The services are a little pricey but absolutely awesome. Loved the results of the floor and carpet. To get the results I received with no harmful products was to wonderful for words. The marble and tile floors were sparkling and the carpet was like new. I would definitely recommend this company to everyone, it is simply wonderful and thanks for the awesome service. The service technician was friendly, professional, on time and did an awesome job.
The service person was not pushy and was extremely professional
How quick the job was done
Honest on cost
No pushy sales person
Service man Matt was awesome and did a great job
Carpets look great
Our Technician, Jamal, was awesome and explained what he was doing at each stage of the process. He was very professional and did a great job!
tech was very professional and knowledgeable about our system. He did a thorough cleaning and showed us videos of the process.
Tech very friendly and professional did very good job thorough too.
Your service man Jonathan Sexton did a fine job. was very through and very friendly. He made sure we were satisfied before he left.
Quick and carpets are clean. Thanks!
Carpet looks well no odors from cleaning solutions and not stay damp for a long time. Your representative was very professional
Excellent customer service and informative.
Efficient, timely, effective.
You do the job right.
Have not used service yet. Estimator very professional answered all my questions. Very courteous.
No chemicals or soaps - there's too much in my carpets already
Speed of scheduling and promptness of timing
I appreciate Zerorez for working evenings. Sure does take the hassle out of trying to take off work or recruit someone to be at my house when I'm at work. Thank you Zerorez for working in the evenings.
Raymond! He was polite, respectful, thorough, and most important, he was right on time!
He was good with my dog, my furniture, and my plants.
Raymond also showed me how Zerorez ionized water dissolved dirt.
The job he did was also amazing! Explaining what he was doing throughout the Zerorez procedure.
Thank Raymond once again for me
Clean thoroughly the first time.
I was absolutely blown away at how good my carpet looked after cleaning by Clint with Zerorez!!
I had tried several other companies and was thinking about replacing my carpet but decided to try Zerorez, after hearing and seeing radio and TV ads, and am I glad I did! It looks amazing! I couldn't be more pleased. I added the Fiber Protectant and it works! My cat already threw up on it and it wiped up with a damp rag with no stain!! So glad I found Zerorez!