Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84526 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 20, 2018 — Rated 10 out of 10 by George Sutphen Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good value, on time, friendly service, finished without delay, and my carpets look and smell fresh & new.

Report a concern   July 20, 2018 — Rated 10 out of 10 by B.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the carpet cleaning. It is very thorough, clean and soft without chemicals.

Report a concern   July 20, 2018 — Rated 10 out of 10 by Rachel Saunders Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Always professional, on time, and does a great job!

Report a concern   July 20, 2018 — Rated 10 out of 10 by M.E.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Does a great job and smells good. Plus Robert is a terrific technician.

Report a concern   July 20, 2018 — Rated 8 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What could we do to improve?

I didn't get my gift card and that was highly disappointing as it was part of the reason I booked you.

Report a concern   July 20, 2018 — Rated 10 out of 10 by R.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Respectful friendly technician. Very professional!

Report a concern   July 20, 2018 — Rated 9 out of 10 by Dawn Mcgrew Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We were looking for a company who is flexible with hours and does an efficient job. Zerorez has done that so far. Looking forward to using them again.

Report a concern   July 20, 2018 — Rated 10 out of 10 by J.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

George, Did a great job,

Report a concern   July 20, 2018 — Rated 10 out of 10 by L.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service is good and the tech did a great job.

Report a concern   July 20, 2018 — Rated 10 out of 10 by W.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great

Report a concern   July 19, 2018 — Rated 9 out of 10 by S.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The products you use

Report a concern   July 19, 2018 — Rated 10 out of 10 by J.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the no residue process. The employees (scheduling and technician) were courteous, professional, and patient with my questions.

Report a concern   July 19, 2018 — Rated 10 out of 10 by Kristina Brenner Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service. The tech showed up on time, wore shoe covers and explained what he was doing every step of the way. We are pleased and would recommend Zerorez to friends and family.

Report a concern   July 19, 2018 — Rated 10 out of 10 by W.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Called several times and offered earlier times. We had scheduled other appointments. Expected two but only one operator who went to work and did a good job on an old carpet in two rooms. Was very careful of the existing furniture.

Report a concern   July 19, 2018 — Rated 10 out of 10 by Tatiana Lucy Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our tech did a wonderful job and was very polite!!

Report a concern   July 19, 2018 — Rated 10 out of 10 by D.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick and carpet looks greatm

Report a concern   July 19, 2018 — Rated 10 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time arrival.
Got the spot out.

Report a concern   July 19, 2018 — Rated 10 out of 10 by Scott Kirkpatrick Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everytime ZeroRez comes through. Thanks again!

Report a concern   July 19, 2018 — Rated 9 out of 10 by Russell Nejdl Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Darwin did a wonderful job, The day he came to give us an estimate, he cleaned and finished a test area of out hardwood floor. When he came to perform the cleaning and sealing he was very quick and thorough.

Report a concern   July 19, 2018 — Rated 8 out of 10 by A.M. Zerorez Dallas/Ft. Worth
What could we do to improve?

I was quite pleased. I just don't have many opportunities to recommend carpet companies.

Report a concern   July 19, 2018 — Rated 10 out of 10 by J.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpets get clean and stay clean since no soap is left behind.

Report a concern   July 19, 2018 — Rated 10 out of 10 by B.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

TIMLEY SERVICE, PRODUCT USED...

Report a concern   July 19, 2018 — Rated 10 out of 10 by K.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good Service and Great Customer Service. Very accommodating personnel. However, once the carpets dried not all the stains came out specifically from two places and the rug didn't seem like it got cleaned really good. Please feel free to reach out to me @Phone number removed.

Thanks

First name removed A.

Report a concern   July 19, 2018 — Rated 9 out of 10 by D.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

This year we are very pleased with the service we received. I had to be specific about the workers moving student desks in order to have this done. I appreciate their willingness.

Report a concern   July 19, 2018 — Rated 2 out of 10 by K.C. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Time of arrival was 5-7pm. Tech showed after 8pm. He did not get assignment until 6. Neighbors complained about noise going until 10pm.

Report a concern   July 19, 2018 — Rated 10 out of 10 by Mary Spencer Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It does the best job

Report a concern   July 19, 2018 — Rated 8 out of 10 by M.A. Zerorez Dallas/Ft. Worth
What could we do to improve?

The last tech you sent out on Tuesday did a great job. He was competent about the process and cared about doing a good job. I would only recommend your service based on the tech you send out. My previous experiences were nothing to brag about. The techs did as little as possible as quickly as possible. Instead of moving small items, they went around them unless I followed them from room to room pointing out the obvious.

Report a concern   July 18, 2018 — Rated 10 out of 10 by A.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt and a good job

Report a concern   July 18, 2018 — Rated 9 out of 10 by E.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

professionalism and courtesy of tech person and product cleaned the carpet and left them with fresh odor from pets, however did not completely remove dog feces stains.

Report a concern   July 18, 2018 — Rated 10 out of 10 by T.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your product did a great job for us!


Privacy Policy