Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84526 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 18, 2018 — Rated 9 out of 10 by T.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Was able to arrive next day. Tech was thorough & took pride in doing a great job.
Report a concern   July 18, 2018 — Rated 10 out of 10 by J.K.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The Tech that cleaned our carpet was great, he was very special young man
Report a concern   July 18, 2018 — Rated 10 out of 10 by D.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service was OUTSTANDING!!!
Thanks so much
Report a concern   July 18, 2018 — Rated 10 out of 10 by Benjamin Day Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They are on time and do a great job!!
Report a concern   July 18, 2018 — Rated 10 out of 10 by J.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Price and service
Report a concern   July 18, 2018 — Rated 10 out of 10 by V.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job! I am still in need of a receipt please.
Report a concern   July 18, 2018 — Rated 10 out of 10 by Amy Conine Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technicians are knowledgeable, friendly, and not pushy. They can tell me the best methods needed after move-outs with the rental properties I manage.
Report a concern   July 18, 2018 — Rated 10 out of 10 by David Patterson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was great he did an outstanding job he was nice polite very friendly the problem I have is with the office I booked the appointment and I put it on my calendar the appointment was from 3-5 I called to find out what time he would be here and I was told my appointment was from 5-7 the tech showed up at 5:35 the email I received said someone would call me 24-48 hours before the appointment no one called when I first booked the appointment they tried to schedule my appointment for that week but I was in no rush so I set it up for the following week they said the schedule was wide open so I picked my day and time and now you know the rest of the story I love the job your company does and I will continue to use them like I said the tech did an amazing job

Report a concern   July 18, 2018 — Rated 10 out of 10 by S.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I appreciate the good cleaning without harsh chemicals

Report a concern   July 18, 2018 — Rated 10 out of 10 by K.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

A good job, well done by a pleasant person.
Report a concern   July 18, 2018 — Rated 10 out of 10 by T.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We liked the carpet cleaning and the tile/grout cleaning services. They were both excellent. Carpet was refreshed and clean and our tile floor and grout looked great.

Report a concern   July 18, 2018 — Rated 10 out of 10 by E.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I don't do recommendations but will recommend you.
Report a concern   July 18, 2018 — Rated 10 out of 10 by Sky Erle Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I am a property manager with about 30 properties. I have tried several carpet cleaning companies over the last few years and found them all lacking. I heard your ad on KLUV all the time and decided to call them. I spoke to Jody Dean and asked him a few questions. He was very helpful and suggested I give you guys a try.
I am beyond impressed ! I thought there was no way to get all the stains and smell out of the carpet on one of my rental houses. in fact I would have been happy to just have the carpet fairly clean. I can assure you that I do not have a single stain any longer. in fact if I did not know better I would think it was new carpet. the person you sent out Jonathan was very respectful and informative. he went out of his way to explain everything to me and did the job in a timely manner. I not only would but have already recommended you to a couple friends.
Thank you.
Sincerely, Sky.

Report a concern   July 18, 2018 — Rated 10 out of 10 by Christian Greer Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service

Report a concern   July 17, 2018 — Rated 0 out of 10 by B.S.D. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Charging $120 for an 8 x 10 rug is ridiculous. DalWorth charges $40 for the same rug size.

Report a concern   July 17, 2018 — Rated 8 out of 10 by M.H. Zerorez Dallas/Ft. Worth
What could we do to improve?

You could have customer service people that are mot rude and do the things they say they did. The technician was great 10+ bit the girls you have trying to help your customers are far from that.

Report a concern   July 17, 2018 — Rated 10 out of 10 by H.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fantastic job, carpets look great! Jeff was extremely professional and informative.
Report a concern   July 17, 2018 — Rated 10 out of 10 by R.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech did a excellent job .
Report a concern   July 17, 2018 — Rated 10 out of 10 by Nancy Brown Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Gabriel did a great job cleaning our carpet!!! I would definitely recommend the company to friends and family.

Report a concern   July 17, 2018 — Rated 10 out of 10 by C.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The Gentlemen was professional and knowledgeable
Report a concern   July 17, 2018 — Rated 10 out of 10 by Christina Kiser Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Chemical free
30 day guarantee
Report a concern   July 17, 2018 — Rated 10 out of 10 by Judy Schilling Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The staff were all very efficient and prompt. Their estimate was correct, they arrived on time and did a great job. Very easy to schedule and coordinate with them.
Report a concern   July 17, 2018 — Rated 10 out of 10 by Stephen McKay Zerorez Dallas/Ft. Worth
What do you like about our products and services?

First time customer. Very impressed with Jonathan. He was extremely knowledgeable and professional, explaining every step and successfully removed several stains. Carpet looks like new. 5 stars!
Report a concern   July 17, 2018 — Rated 10 out of 10 by R.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was very professional and did a great job!
Report a concern   July 17, 2018 — Rated 10 out of 10 by R.C.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

He explained everything. Showed before and after results. Technician was very pleasant and professional

Report a concern   July 17, 2018 — Rated 10 out of 10 by K.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It doesn't soak everything with water and detergents that never get completely removed. I just recommended your company to a friend.

Your prices are reasonable and the technician was professional, courteous and punctual.
Report a concern   July 17, 2018 — Rated 10 out of 10 by K.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Kadeem did an awesome job on our carpet! He was efficient, thorough and personable. We love that the carpet is so clean and there's no fragrance or soap residue. Well done!
Report a concern   July 17, 2018 — Rated 10 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our carpets look amazing now! They look much better than I expected since the carpet is quite old. The young man was terrific!

Report a concern   July 17, 2018 — Rated 10 out of 10 by Karla Saucedo Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet looks great and my ceramic tile looks like it did when my house was brand new! Amazing!
Report a concern   July 17, 2018 — Rated 10 out of 10 by A.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Simple process. Good price. Great results. Tech was knowledgeable


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