Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84526 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 10, 2018 — Rated 10 out of 10 by Melleni Jefferies Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly, professionals staff, carpets look great and did not take long to complete.

Report a concern   August 10, 2018 — Rated 10 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

good service

Report a concern   August 10, 2018 — Rated 10 out of 10 by S.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job, Our carpets look great!

Report a concern   August 10, 2018 — Rated 4 out of 10 by C.C. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Carpet is still wet 32 hours later and stains were not removed from carpet

Report a concern   August 10, 2018 — Rated 10 out of 10 by D.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet cleaning service did s good job cleaning all the soiled dirty areas of our carpet. It was convenient that we did not have to wait until it was completely dry to be able to walk on it. Nice job. Very happy with the results!

Report a concern   August 10, 2018 — Rated 10 out of 10 by C.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional staff and no residue left.

Report a concern   August 10, 2018 — Rated 10 out of 10 by C.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I knew my music room carpet was dirty from all of the traffic, but it looks brand new! My pesky dogs had also taken their toll in various places. I'm amazed! The 100 sq. feet of tile that were cleaned also look so much better. I'm looking forward to using Zerorez in the future!

Report a concern   August 10, 2018 — Rated 10 out of 10 by Monica Smithwick Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We have 2 Bulldogs and cream colored carpet. I know.....I know! The service we received was stellar. The carpet looks beautiful. I've tried a lot of things, but this service beat all of them.

Report a concern   August 10, 2018 — Rated 10 out of 10 by G.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

technician was very courteous, knowledgeable and helpful.Will use their services again.

Report a concern   August 10, 2018 — Rated 10 out of 10 by Frank Hamilton Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jonathan did an exceptional job. He worked very hard to remove some tough stains. We will request him for future jobs!

Report a concern   August 10, 2018 — Rated 7 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What could we do to improve?

We still have more spots than expected

Report a concern   August 10, 2018 — Rated 10 out of 10 by C.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

People were informative and friendly and the carpets were awesome after

Report a concern   August 10, 2018 — Rated 10 out of 10 by Meredith Ek Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tristan did a fantastic job on our floors. He was exceptionally thorough and helpful and the finished product had me thinking that I will definitely be having my floors cleaned by zerorez again. I am thinking of doing it annually because it was such an amazing difference. Thanks Tristan!

Report a concern   August 10, 2018 — Rated 10 out of 10 by S.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

on time and a good job

Report a concern   August 10, 2018 — Rated 4 out of 10 by E.K. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I'm sorry, the guy was very nice and polite, it's just my carpet was not very clean when he finished. The edges of the steps weren't clean, under tv trays I have for bedside tables weren't cleaned. When the carpet dried a lot of dirt spots were still there. Like I said, he was really nice and very fast. I think maybe too fast, as some areas probably needed to be gone over a couple of times. I have an 800 sq ft apartment over the garage that I'll need the carpets cleaned in a couple of months. I'll call Y'all when it gets closer and we can come up with a way to solve these issues.

Report a concern   August 10, 2018 — Rated 10 out of 10 by Jennifer Burdette Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technicians are always friendly, work quickly and thoroughly, and my carpets always look amazing afterwards!

Report a concern   August 9, 2018 — Rated 10 out of 10 by K.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very efficient and professional. The carpets look beautiful and clean of stains. He arrived on time and his work was completed much quicker than I thought it would have been. I appreciate the discounts offered and the gift card that I am to receive. thank you.

Report a concern   August 9, 2018 — Rated 10 out of 10 by B.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet is very clean now

Report a concern   August 9, 2018 — Rated 10 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Reasonable price and it works.

Report a concern   August 9, 2018 — Rated 0 out of 10 by J.W. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Ruined my expensive wool rug- all I had were 2 spots to cleans and now there are dark rings around the 2 spots that you cleaned. Looks worse than it did just with the stains. I don't want you coming back at all!

Report a concern   August 9, 2018 — Rated 0 out of 10 by M.H. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

No show with full crew

Report a concern   August 9, 2018 — Rated 10 out of 10 by D.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals and my carpets are fluffy again!

Report a concern   August 9, 2018 — Rated 10 out of 10 by Maddison Malouf Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Paul was quick and thorough and made my carpets and tile look like new! I am so pleased with the work they did. I love that there are no chemicals or strong smells during or after cleaning, just fresh, clean carpet that I don't have to worry about my children crawling around on. They showed me some additional services and products, but were not pushy which I appreciated very much. Gave me an estimate before they started working and that's exactly what I paid. I will definitely use Zerorez again in the future and recommend to friends!

Report a concern   August 9, 2018 — Rated 10 out of 10 by B.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The professional and thorough technicians. Great quality product.

Report a concern   August 9, 2018 — Rated 10 out of 10 by R.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your friendly hardworking staff, put the service over the top!

Report a concern   August 9, 2018 — Rated 10 out of 10 by K.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

All the stains in my carpet were removed. The technician was very courteous and professional.

Report a concern   August 9, 2018 — Rated 10 out of 10 by N.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I love the fact that you do not use soap in the cleaning process. Since we opened in 2012 we have not had anyone but Zerorez clean our carpets. They do a fantastic job and we always recommend to our parishioners the Zerorez cleaning. Thanks so much for another fantastic Job by Dave Thomas!

Report a concern   August 9, 2018 — Rated 10 out of 10 by Areli Gonzalez Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service was just amazing

Report a concern   August 9, 2018 — Rated 10 out of 10 by D.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service technicians were respectful and dedicated to giving their best service.

Report a concern   August 9, 2018 — Rated 8 out of 10 by J.K.B. Zerorez Dallas/Ft. Worth
What could we do to improve?

Our tech was great! Friendly and communicated with me about time. Afterwards, I thought my carpets would look newer and fresher than they did. I had high expections and unfortunately they were not met.


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