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based on 84526 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Promptness and courtesy of technician.
Your operations, ie easy to schedule, driver showed up on time, he was great to work with, & the cost was just as quoted.
Carpet looked great, was clean, and cleanup completed,
Would definitely call on Zerorez again !
Great service. Very courtous staff.
Timely and friendly service, fresh scent, short dry time
The people are great to work with and they always do a great job cleaning!!
It was wonderful. The representative was on time and very professional. He was able to lift stains I did not think would come out. Considering the carpet is 12 years old it looks really good now.
Carpets always look great afterwards!
Boston was informative and professional. The carpet dried fast. Stains were removed.
great service
Still disappointed in the results, but happy that the company explained that there was more options and refunded part of the money. I would recommend them for a carpet that was not badly stained.
Easy, fast and professional service.
Carpets were cleaned! Products are environmentally friendly! Tech was very kind and professional!
I was extremely happy with the tech that came out to do the work.
Fast, excellent service.
The rep was wonderful but I gound it to be far more expensive yet no better than services we’d used in the past
Email.
I was very pleased with the work that Devon did. As usual.
Would love an opinion on whether these stains will come off or if I just need a new carpet.
My tech was amazing and really informative! He answered all of my questions in detail and best of all the service was quick and efficient! He needs a raise!!
The technician arrived on time and was friendly. He completed the job in a timely manner and the carpets and tile look great! Will recommend and plan to use them again.
Carpet tech was knowledgeable, diligent and passionate about his job.
No chemicals!
Organic and chemical free using water only! Instead of scheduling me for next week or next month I was able to schedule a technician to come out first thing the next morning! The technician was prompt, courteous, and did an excellent job on our traffic-worn areas. He was also able to make most of our problem areas and stains almost invisible or dissapear.
The cost of the rug cleaning was ridiculously high and they don’t look clean at all.
Clint was a miracle worker. He did an awesome job on an area rug as well as the wall to wall carpet in my bedroom. Extremely pleased with the job he did. He was very professional and explained everything to me.
I would like to say that the service was excellent and everything worked out great!
Be able to get kool-aid stains out. The products and process did not live up to it's hype. I felt like I could get the same results or better from a different company.
It's not that I'm disappointed because I did noticed an improvement. I just figured the carpet would smell and feel better than it does, but it doesn't. Also I don't understand why you charge extra to clean an area rug even after removing 1 room from the 3 room price.
I don’t think that my floors got very clean. The guy, who was wonderful, said that it was abrasion. My carpet is only two years old.
I like your people who perform the actual service.
I like that your service is GREEN.
I do not like the people who answer the phones and that twice my service was over an hour late.
People in field good - people in office - overworked and not very happy.