Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83375 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 4, 2025 — Rated 10 out of 10 by Elshawnda Penson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Always great friendly services with excellent results!!!

Report a concern   January 4, 2025 — Rated 10 out of 10 by R.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service tech we had was good

Report a concern   January 3, 2025 — Rated 10 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

always professional and friendly service! Highly recommend!

Report a concern   January 3, 2025 — Rated 10 out of 10 by Charee Boyd Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our carpets look great and clean. Antonio did a fantastic job.

Report a concern   January 3, 2025 — Rated 10 out of 10 by Jackie Lowe Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician went over exactly what he was going to do, what Chemicals he was going to use and in the end he told me about several spots he could not remove. He also gave me a bottom line price. Joseph was very professional, and polite.

Report a concern   January 3, 2025 — Rated 10 out of 10 by Clara Jimerson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very easy to set up and very quick services

Report a concern   January 3, 2025 — Rated 10 out of 10 by G.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very responsive to individual needs. Don’t try to overwhelm with marketing.
At least that had been my experience so far:-)

Report a concern   January 2, 2025 — Rated 10 out of 10 by B.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our service technician was great. He addressed our issues and concerns. Final result - clean carpet. Thanks

Report a concern   January 2, 2025 — Rated 10 out of 10 by R.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet cleaning was amazing clean.

Report a concern   January 1, 2025 — Rated 10 out of 10 by Judy McClellan Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very clean product

Report a concern   January 1, 2025 — Rated 10 out of 10 by Mike Sisneros Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good customer service.

Report a concern   January 1, 2025 — Rated 10 out of 10 by Dawn Jackson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional and friendly ssrvice

Report a concern   January 1, 2025 — Rated 10 out of 10 by K.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service and price.

Report a concern   December 31, 2024 — Rated 10 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the cleaning method Zerorez uses.

Report a concern   December 31, 2024 — Rated 10 out of 10 by Cheryl Elick Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that the cleaning process doesn’t involve chemicals and gets the carpet clean and is not wet, wait a few hours to dry . My last technician Fabian, was very nice, knowledgeable and helpful. I would request him again next year.

Report a concern   December 31, 2024 — Rated 9 out of 10 by N.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent service and very happy with technician!

Report a concern   December 31, 2024 — Rated 10 out of 10 by B.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I had ick for my technician. He was great! Very conscious. He was polite and good at what he did.

Report a concern   December 31, 2024 — Rated 9 out of 10 by B.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Didn’t take to long to dry .
I went out of town few days after carpet was cleaned one room still looks blotchy that was the only thing
I vacuumed but don’t know if it needs another cleaning .

Report a concern   December 31, 2024 — Rated 8 out of 10 by D.D. Zerorez Dallas/Ft. Worth
What could we do to improve?

It is very reasonable to get 3 rooms done for $99; however the cost to clean upholstery is way too high!
They did a great job but the cost is too much.

Report a concern   December 30, 2024 — Rated 10 out of 10 by Christopher Ling Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job and a professional. I will definitely use them again thanks

Report a concern   December 30, 2024 — Rated 10 out of 10 by D.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent customer service, from the call center to make the appointment to the technician.

Report a concern   December 29, 2024 — Rated 0 out of 10 by K.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I was overcharged for carpet cleaning, and carpet wasn't cleaned. Look at what I was charged in the past to see the difference. Pet hair was left along the baseboard. The hallway still needs to be cleaned. The techs you have sent in the past did a good job, but Jay was in a hurry and did not do a good job.

Report a concern   December 29, 2024 — Rated 10 out of 10 by Charles Watson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Chris did and outstanding and professional cleaning job on our carpet. My wife and I were very impressed.

Report a concern   December 29, 2024 — Rated 6 out of 10 by L.H. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Great experience. Will recommend to friends and family.

Report a concern   December 29, 2024 — Rated 9 out of 10 by S.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very fast service scheduling!

Report a concern   December 29, 2024 — Rated 10 out of 10 by Willie Reeves Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job!! My carpet is old, but Zerorez made it look good. 👍🏽 Thanks....

Report a concern   December 29, 2024 — Rated 10 out of 10 by Tim Gutowski Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Awesome service, I would recommend zerorez to everyone!

Report a concern   December 29, 2024 — Rated 10 out of 10 by Gilda Smith Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Efficient, trustworthy and price is fair for the quality carpet cleaning i received.

Report a concern   December 28, 2024 — Rated 10 out of 10 by R.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I love that there are no chemicals used during the cleaning. Our service tech was amazing. He was very friendly and very professional.

Report a concern   December 28, 2024 — Rated 10 out of 10 by N.R.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our service professional was so nice and accommodating. I highly recommend.


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