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based on 83375 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Your people are very friendly and professional.
Technician showed up on time did a fantastic job was extremely personable and professional
Professional and very knowledgeable about what needed to be done to achieve the best results, great results on our carpets.
Professional friendly service. No chemicals.
Carpet looks great! Thank you!
There aren’t any strong odors after cleaning. The carpets are very clean.
The service technician, Dee, was very friendly & professional.
Great customer service and work
The service tech (Diamond) was on time and very efficient. Carpets looked great.
Friendly, efficient & thorough
Can never just come in and do the job asked always upselling some additional service
Personable tech and rugs looked great.
Unit usually takes a 2-3 months for stains to reappear. This time, they reappeared as soon as the carpet dried. Wasted time and money.
Be more consistent. I scheduled with you because my neighbor was happy with your service. His technician told him that he needed his outside air conditioning coils cleaned or his system would get dirty when the heat came on. I wanted my outside unit cleaned but the technician said that wasn’t a service you do????
I asked him to double check with the office and he said that it’s a new service that he has not been trained on yet. He said that someone would call me to schedule that service. I’m still waiting for the call. Also a lot of paint chips came out of my cold air returns. It would be nice if you put some plastic down or recommend that the customer prepare for it.
Technician was very knowledgeable and went out of his way! Thank you!
Too expensive for what I got. Still stains on couches. They didn’t seem to spot treat before, not impressed
My carpet is old and he still did a good job cleaning.
Zerorez does not leave any smelly residue, and quite frankly, does a much better job than other carpet cleaners. The staff is on time, quite pleasant, and very efficient.
I get a clean carpet, and the tech was very nice and professional.
The technician was not very professional looking, no uniform, just a sweatshirt that identified the company. The quote was completely off by $600 even though I selected the correct items online. Many of the stains are slowly coming back. So I doubt I will use this company again.
Charge less than $75 for pet treatment per room on top of already paying for cleaning charge.
Price charges for rugs was ridiculous
Randy did a great job cleaning our old carpet!!! He got all of the spots up!!! He even cleaned our bedroom carpet while my husband was sleeping and the lights on. He didn't hear anything or wake up or remember anything!!! Randy, you're the best carpet cleaner ever!!!
Service was good and on time.
The representative explained everything and did exactly that.
The tech was very knowledgeable about what his product could do and not do. He was very quick to get the rooms completed. Very personable.
I already sent one
The tech was clear in communication and did a great job explaining the services.
every one is polite and courteous. did a great job and will have back in couple months, Wife was very pleased.
Chris did a great job cleaning the carpets. He was very professional!
The team was on time and very professional.
Carpet always soft after cleaning