Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83375 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 28, 2024 — Rated 9 out of 10 by S.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service

Report a concern   December 27, 2024 — Rated 10 out of 10 by Jason Husk Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech was great

Report a concern   December 27, 2024 — Rated 10 out of 10 by V.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

everthing!

Report a concern   December 27, 2024 — Rated 0 out of 10 by J.H. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

At first I thought three service helped the smell, but as the carpet dried, the smell came back with a vengeance. The tech only worked on the rug for a few minutes but assured me he went over it several times. I disagree but wasn't prepared to argue.

Report a concern   December 27, 2024 — Rated 10 out of 10 by T.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Really good cleaning. Honored commitments

Report a concern   December 27, 2024 — Rated 0 out of 10 by T.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The carpet was left soaking wet. It was wet for almost 36 hours and that was with the AC running and fans running in each room.

Report a concern   December 26, 2024 — Rated 10 out of 10 by Laura Ford Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service was easy to schedule and the technician was on time, professional and friendly.

Report a concern   December 26, 2024 — Rated 8 out of 10 by P.H. Zerorez Dallas/Ft. Worth
What could we do to improve?

Hard to pay 400. On an offer of 130. Synthetic rugs should be less $. My Technician was great!

Report a concern   December 26, 2024 — Rated 10 out of 10 by G.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No soaps/cleaners are used.

Report a concern   December 26, 2024 — Rated 10 out of 10 by Yul Ragland Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professionalism and effectiveness

Report a concern   December 26, 2024 — Rated 10 out of 10 by N.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Bobby was polite and professional. Our carpets look fantastic. Bobby was able to get dog excrement stains out. One can't tell that there was ever an "accident".

Report a concern   December 26, 2024 — Rated 9 out of 10 by S.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They doing good job for cleaning the carpet and they are honest.

Report a concern   December 26, 2024 — Rated 9 out of 10 by C.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tech was very polite and nice.

Report a concern   December 25, 2024 — Rated 10 out of 10 by C.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time, professional and did a great job

Report a concern   December 24, 2024 — Rated 10 out of 10 by V.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech was very professional and efficient.

Report a concern   December 24, 2024 — Rated 10 out of 10 by L.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt and efficient. Carpets look much better

Report a concern   December 24, 2024 — Rated 10 out of 10 by Howard Gibbs Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tech was INCREDIBLE! Friendly and I could tell he really wanted to do a good job. Due to his excellent work we are going to start using Zero Rez instead of our regular carpet cleaner.
I want to request this same tech--as I was not that happy with the previous tech with Zero Rez.

Report a concern   December 24, 2024 — Rated 10 out of 10 by Rhonda Cobbs Henry Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Skilled technician. Availability, quick service, and professional communication.

Report a concern   December 24, 2024 — Rated 10 out of 10 by Sandy Davidson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I liked the Specialist, he was Friendly, Communicated very well, and Informative about the Process.

Report a concern   December 24, 2024 — Rated 10 out of 10 by B.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No soap residue

Report a concern   December 23, 2024 — Rated 10 out of 10 by Richard Madison Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast friendly service

Report a concern   December 23, 2024 — Rated 10 out of 10 by P.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My Mom and I are very Pleased plus happy the work extremely well done 🙏

Report a concern   December 23, 2024 — Rated 9 out of 10 by V.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was. good to work with and did a good job.

Report a concern   December 23, 2024 — Rated 10 out of 10 by L.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Thanks zero rez I was able to book and get my carpet cleaned during the stressful holiday and you made it easy , the tech was on time and fast and professional ..

Thank you

Report a concern   December 23, 2024 — Rated 10 out of 10 by D.R.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service! Highly recommend.

Report a concern   December 23, 2024 — Rated 10 out of 10 by K.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was so nice and did a great job.

Report a concern   December 23, 2024 — Rated 10 out of 10 by A.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great value and friendly service.

Report a concern   December 23, 2024 — Rated 0 out of 10 by C.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Not a noticeable difference. Maybe it’s just not a deep enough clean as I’ve had them cleaned before and it looked a lot better than it does now. It took all of about 30 min so perhaps more time should have been spent. I appreciate the technique used with less water/residue but it didn’t seem to clean very well.

Report a concern   December 22, 2024 — Rated 10 out of 10 by A.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great help from Oscar!

Report a concern   December 22, 2024 — Rated 10 out of 10 by Nathaniel & Sandra Tucker Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was very professional and efficient. He did not waste any time getting our carpet and kitchen tile floor cleaned. Very pleased with the results and will use again.


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