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based on 83375 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I have been a Zerorez customer for over 10 yrs. The quality of service is impeccable. I have never encountered a rude or unprofessional technician, and I always smile when they complete the service. It's sad to say but I don't often feel that way about other services I've purchased. Zerorez has never let me down or failed to live up to thier avertised services.
Quick,easy,professional.
The technician was great but I am not sure that the results were what I had hoped for.
Jose was great
Easy to schedule. Carpets look great. Courteous, knowledgable tech
Great service, great results!
Charge too High i’ve been using euro Rest for many many many years even before I was married and this is the highest ever was so I think the technician made an error
You were on time, did a good job and did not try to talk me into additional services.
Paul was wonderful and explained what he was going to do. So clean!
Friendly service and good quality workmanship.
The service technician was fantastic!
Well this technician I feel did charge me unneccesary fees. For example I was given an additional charge of 10 during my estimate related to cost of service not meeting the minimum. when the technician arrived I added the pet deoderizer that was $70 for one small room (whereas the cleaning of 3 rooms was 99) but they still left that charge having the service almost 100 more than the orginal estimate and almost 200 more than promotion.
I wasn’t very happy with the first out come and when I expressed my feelings, they were real quick about fixing the issue. Once they came back it exceeded my expectation. I will be back!!!
Always cost more then what I think
The agent that came to my house was very nice, but he left soap on the floor and didn’t vacuum it up so now my carpet is yellow
I like that there is no soapy residue left on my carpet.
Our service guy Bobby was the BEST!!!
The carpets look amazing, the service that Brent gave me was a very professional, he was a nice guy. Glad to have met him.
Carpets look great. Awesome communication and service.
We have used your services, I believe 5 times. We have always been satisfied except once and that was due to the service technician not following the companies protocol.
The products used for treating stains, along with the water system has kept our light color carpets showing beautiful over the last 3 years.
We will continue using Zerorez
Steve Name removed Taylor
5 Star service! Tristin was timely and kind! He did a great job taking care of us! Would highly recommend!
They actually work and don’t have a strong smell. My house looks much cleaner without the carpet stains.
Great service,
Diamond did a great job cleaning my carpets! I plan to call Zerorez the next time they need cleaning and I would like him to be the one who comes!
I love Zerorez! Great service and clean carpet and rugs!
They were able to come the same day I called. Had spots in several rooms that needed immediate attention. Cleaned all successfully.
We have been using Zerorez for years and are very satisfied.
The representative was very nice. Did a great job.
I was satisfied with the quality of work, but some of the charges seemed excessive. Air duct cleaning was $600, but the additional charges made the final bill $2035. I was prompted to tip, which seemed ridiculous and shameless.
I love the way my carpets look new again. The service is always great and it is so simple to schedule.