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based on 83992 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Only 1 guy came he had trouble moving the sofa leg was damaged from pulling it
Carpet looks so much better than I expected. I am very pleased.
I've always been satisfied but this time a terrible job was done. The carpets were soaking wet even hours after cleaning we went away for the weekend and came back to still very damp areas as well as residue and sticky carpet. Please have someone call me Phone number removed
Did a great job getting all the stains and pet odors out of our carpet!
I'm a retired certified executive housekeeper and my career has been in hospitals. I know carpet care and Tristan did over and above a fantastic job and I would recommend Zerorez to anyone. Give Tristan a race because he displayed Integrity by doing the right thing when nobody's looking!
Deliver what is promised and with a smile.
Technician was great. Very friendly and knowledegable.
Not clean enough. Had to come out for a redo. Waste of my time. Seeking full refund. Manager does not return my calls.
The technician who cleaned our carpets and couch was very courteous and helpful. He did an excellent job and paid attention to the details. Both the carpet and the couch look great. Thanks for your assistance.
The service tech was great. Provided great information and communicated very well. Did a great job on all the services provided. Overall, a very good experience.
Carpets look great. The person that did them was nice and professional.
Great customer service, carpet looked better than new after being cleaned; carpet felt better than with other commercial carpet cleaning products.
I liked the fact that the guys were honest with me about the ducts in my house. I was lucky they did not need to be cleaned.
It would be nice to have two technicians on site. While my single technician was very efficient and very good it would have helped for him to have had someone to help move furniture around and get the complete room.
Your technician was very knowledgeable and thorough.
The service I received was stellar. We had just completed a total renovation of our home, so Zerorez was a welcome sight! They cleaned every inch of our carpeting, including stains that had been there for years, and everything looks amazing. It's results like these that keep us coming back year after year. Great company and I recommend it to friends and family every chance I get!
Good communication about arrival time
Service person explained what he was going to do and walked me through afterwards to make sure it was to my satisfaction.
The technician was nice. He was knowledgeable and he did a great job!
They do a great job
My tech was outstanding!
Quick and efficient.
The service was great and the serviceman was great
Showed up on time. Good job. Very satisfied with the services
The price and how easy it is to schedule appointments. No chemicals used.
House smells so clean and fresh after the treatment. Customer service is great and everything was easy to set up.
This is my first time to use ZeroRez. So far, I’m happy with the cleaning of my carpets, and furniture. Expensive tho. Not sure why since it’s steam cleaning with no additives.
The Representative Jason was very helpful and professional. Excellent work.
The living room & dining room are still drying out after 26 hours. There are 4 smears on the carpet from 2 stains that were treated. The stains didn’t come out and they are now spread.
The bedroom and the kitchen are good.
The employee was very polite and friendly.
Your staff does an amazing job!!!
ZeroRez knows what it takes to get the stains out without ruining your carpet. Finley is a great technician and really explains what he's doing and how to care for the carpet.