Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83991 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 24, 2018 — Rated 10 out of 10 by T.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tile cleaning superb and carpet too.

Report a concern   November 24, 2018 — Rated 10 out of 10 by D.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets look brand new

Report a concern   November 24, 2018 — Rated 10 out of 10 by M.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

This my first time using Zerorez, although I have heard the commercials on the radio for years.

Jerret was awesome! He was very professional, friendly, and answered all of my questions. I completely trusted him in my home. He was also early and offered to wait outside until the scheduled time, but it worked out perfectly because I had family in town for Thanksgiving and needed to meet them for a late lunch.

My carpets look amazing, and my kitchen tile and grout look so bright and new!

Thanks so much!

Report a concern   November 24, 2018 — Rated 10 out of 10 by S.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech was extremely good at explaining his services. Very pleased with the results. I will use ZeroRez again for sure!

Report a concern   November 24, 2018 — Rated 6 out of 10 by D.L. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Feels like there is residue on my carpet and it took over 12 hours to dry

Report a concern   November 24, 2018 — Rated 10 out of 10 by D.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I have old carpet, 15 years, that had two big stains and numerous small ones. We were amazed at how good the carpet looks. We liked the fact that no chemicals were used. The team showed up in the time they said they would.

Report a concern   November 24, 2018 — Rated 10 out of 10 by Rotundra Smith Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The communication with the technician was great! His work was above good.

Report a concern   November 24, 2018 — Rated 10 out of 10 by Tammy Hibl Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The guy who cleaned our carpets was very professional and very kind!

Report a concern   November 24, 2018 — Rated 0 out of 10 by S.Z. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Your equipment was unable to handle the cleaning of my vents.

Report a concern   November 24, 2018 — Rated 8 out of 10 by L.K. Zerorez Dallas/Ft. Worth
What could we do to improve?

This was my first time. Very pleased with both the technicians and the job they did. No improvement necessary. Will definitely use again.

Report a concern   November 24, 2018 — Rated 9 out of 10 by L.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very Good!

Report a concern   November 24, 2018 — Rated 3 out of 10 by W.B.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I’m vacuuming up a white powder from my rugs more than a week after you were here. Muchorez...

Report a concern   November 24, 2018 — Rated 10 out of 10 by S.A.S.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the fact that no harsh chemicals are used and the method of cleaning works really well. We have our carpets cleaned just before Thanksgiving each year and that makes for the start of a clean house for Christmas. Very good process.

Report a concern   November 23, 2018 — Rated 10 out of 10 by Brett Titensor Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They cleaned our carpets and furniture. Great service! Prompt and effective. Highly recommend!

Report a concern   November 23, 2018 — Rated 10 out of 10 by D.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional, excellent job. Will definitely use zerorez again. A+++

Report a concern   November 23, 2018 — Rated 10 out of 10 by H.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Scheduled time was met with a call in advance of arrival of time. Carpet cleaning tech was very pleasant, knew his product, and was quick. The carpet is old, but looks great.

Report a concern   November 23, 2018 — Rated 8 out of 10 by M.B. Zerorez Dallas/Ft. Worth
What could we do to improve?

Good work. Good tech.

Report a concern   November 23, 2018 — Rated 9 out of 10 by A.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick and thorough.

Report a concern   November 23, 2018 — Rated 10 out of 10 by A.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The ease of scheduling, and the tech that came to our house was very professional.

Report a concern   November 23, 2018 — Rated 10 out of 10 by C.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our service tech was great...very helpful and nice.

Report a concern   November 23, 2018 — Rated 10 out of 10 by Brenda Green Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly technicians, efficient service-

Report a concern   November 23, 2018 — Rated 10 out of 10 by Bill Woodem Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent cleaning done by a polite professional

Report a concern   November 23, 2018 — Rated 10 out of 10 by L.M.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Knowledgeable employees; timely; courteous; friendly; articulate; product cleans well and lasts.

Report a concern   November 22, 2018 — Rated 10 out of 10 by Jennifer Davis Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service was wonderful. Wish I had called them earlier. Carpet looks like new and tile looks good.

Report a concern   November 22, 2018 — Rated 10 out of 10 by K.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The gentleman that came out was very professional, kind and helpful. Not only did he good a great job, he was very efficient and saved me funds.

Good quality, food work for a good price.

Report a concern   November 22, 2018 — Rated 10 out of 10 by C.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Guys were very friendly, honest and diligent in their work!

Report a concern   November 22, 2018 — Rated 10 out of 10 by S.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No Rez. They work. Thank you!!

Report a concern   November 22, 2018 — Rated 7 out of 10 by D.W. Zerorez Dallas/Ft. Worth
What could we do to improve?

I paid 60.00 extra for deeper cleaning where my son had vomited on the carpet, but the area on the carpet was still there even afterwards.

Report a concern   November 22, 2018 — Rated 10 out of 10 by Amy Hill Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technicians are very friendly, very professional and courteous. Love that there are no chemicals lurking around in my carpet!

Report a concern   November 22, 2018 — Rated 10 out of 10 by J.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Really cleans, dries fast


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