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based on 84522 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The guys that performed both my air duct cleaning and floor cleaning were extremely professional, knowledgeable, and very kind. They did an amazing job and took care when entering and leaving my home. I highly recommend Zerorez and will always be using them in the future.
Professional service tech, Justin and the carpets feel clean - nice and soft and there is NO smell afterwards.
As I've just used you company, my thoughts on your product will come after it's been a month or so. ( whether or not stains reappear). Justin was so gracious, explained everything and was so efficient.
Very professional and courteous and knowledgeable
liked being able to get carpets cleaned using only water no soaps or cemicals
Very friendly and professional!
Technician was very professional and thorough. Always great service.
Quick clean no chemicals
Very professional and thorough. Excellent results. You can definitely tell the difference between the other guys who use chemicals.
No soapy wet mess.
The carpet looks great!
Professional techs
The associate that cleaned our carpet was very professional, respectful and helpful!
Kendrick did a great job on our carpet. He was friendly, dressed neatly and answered all my questions. He arrived on time and finished in a timely manner. My family said the carpet looks good.
There's no chemicals, making it safe for my family & pets. Dries quickly & left the house smelling clean & fresh.
My carpet was as dirty 6 hours after it was cleaned as it was before he started.
The tech seemed to be new and confused, unsure and very inexperienced. Perhaps he was not ready to be cleaning alone.
I'm not sure how you can make it right. I work a full time job and do not have the time, ability or energy to move ALL my furnature again.
Perhaps you could bring a crew to move my furnature and clean my carpets again.
However, Christmas is in 6 day and I will have more than 50 friends and family members looking at my dirty carpets. I will be sure fo tell them what an awful job Zerorez did on my carpets .
I will also be posting a review on all social media as well as telling EVERYONE I know to NEVER use your service.
Fast, friendly, and did a great job.
Always exceptional service with Zerorez! We get our carpets cleaned every year with them and they do such a great job.
Professional, friendly technicians that do a great job!
Arrived a little late but I was kept in the loop on when he would be there so no problem. Nice associate - he did a good job cleaning some really old and stained carpet. Was very thorough. Did a walk-through before and after, and then he went back and treated some stubborn stains. Thought the price was reasonable for doing such a good job.
I was supposed to receive a restaurant gift card (as listed in the ad and confirmed over the phone)..... never received.
Your great technicians
Non evasive materials.
The men that came out and did my carpet were very nice and friendly. My carpet looks brand new!! The carpet is nine years old. Over all an excellent job.
Very professional technicians. Carpet looked great
Technician performing the duct cleaning was very friendly, professional, and thorough. It is important for the consumer to know exactly what affects cost such as returns, vents, etc. Turned-out a bit pricier than what I budgeted but glad it is done.
I was so pleased!!! Actually, I think that I would like to have another three rooms done if I can get the same deal! Please let me know. The first visit was really just a test to see if I liked the service!!! I LOVED it!!! Very well done! Thanks!
Jaylon did a great job! Not only did he perform his technical services well, but he also educated me. Jaylor is very respectful and has a high level of communication skills.
good product , good service

Everything is an upcharge. If you say it’s 99 for three rooms then charge 99 not an additional 10. Chose you for your environmental aspect. Will never use you again. PLEASE REMOVE ME FROM ALL FUTURE CORRESPONDENCE