Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84522 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 19, 2018 — Rated 0 out of 10 by D.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Everything is an upcharge. If you say it’s 99 for three rooms then charge 99 not an additional 10. Chose you for your environmental aspect. Will never use you again. PLEASE REMOVE ME FROM ALL FUTURE CORRESPONDENCE

Report a concern   December 19, 2018 — Rated 10 out of 10 by Amanda Gross Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The guys that performed both my air duct cleaning and floor cleaning were extremely professional, knowledgeable, and very kind. They did an amazing job and took care when entering and leaving my home. I highly recommend Zerorez and will always be using them in the future.

Report a concern   December 19, 2018 — Rated 10 out of 10 by Robin Battle Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional service tech, Justin and the carpets feel clean - nice and soft and there is NO smell afterwards.

Report a concern   December 19, 2018 — Rated 9 out of 10 by Ann Hamm Zerorez Dallas/Ft. Worth
What do you like about our products and services?

As I've just used you company, my thoughts on your product will come after it's been a month or so. ( whether or not stains reappear). Justin was so gracious, explained everything and was so efficient.

Report a concern   December 19, 2018 — Rated 10 out of 10 by Mark Wesley Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional and courteous and knowledgeable

Report a concern   December 19, 2018 — Rated 10 out of 10 by M.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

liked being able to get carpets cleaned using only water no soaps or cemicals

Report a concern   December 18, 2018 — Rated 10 out of 10 by C.O.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very friendly and professional!

Report a concern   December 18, 2018 — Rated 10 out of 10 by Christine Koshy Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was very professional and thorough. Always great service.

Report a concern   December 18, 2018 — Rated 10 out of 10 by S.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick clean no chemicals

Report a concern   December 18, 2018 — Rated 10 out of 10 by Dwayne Wilson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional and thorough. Excellent results. You can definitely tell the difference between the other guys who use chemicals.

Report a concern   December 18, 2018 — Rated 10 out of 10 by F.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No soapy wet mess.

Report a concern   December 18, 2018 — Rated 10 out of 10 by H.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet looks great!

Report a concern   December 18, 2018 — Rated 10 out of 10 by K.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional techs

Report a concern   December 18, 2018 — Rated 10 out of 10 by S.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The associate that cleaned our carpet was very professional, respectful and helpful!

Report a concern   December 18, 2018 — Rated 10 out of 10 by A.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Kendrick did a great job on our carpet. He was friendly, dressed neatly and answered all my questions. He arrived on time and finished in a timely manner. My family said the carpet looks good.

Report a concern   December 18, 2018 — Rated 10 out of 10 by G.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

There's no chemicals, making it safe for my family & pets. Dries quickly & left the house smelling clean & fresh.

Report a concern   December 18, 2018 — Rated 0 out of 10 by D.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

My carpet was as dirty 6 hours after it was cleaned as it was before he started.

The tech seemed to be new and confused, unsure and very inexperienced. Perhaps he was not ready to be cleaning alone.

I'm not sure how you can make it right. I work a full time job and do not have the time, ability or energy to move ALL my furnature again.

Perhaps you could bring a crew to move my furnature and clean my carpets again.

However, Christmas is in 6 day and I will have more than 50 friends and family members looking at my dirty carpets. I will be sure fo tell them what an awful job Zerorez did on my carpets .

I will also be posting a review on all social media as well as telling EVERYONE I know to NEVER use your service.

Report a concern   December 18, 2018 — Rated 10 out of 10 by J.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast, friendly, and did a great job.

Report a concern   December 18, 2018 — Rated 10 out of 10 by Claudia Smith Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Always exceptional service with Zerorez! We get our carpets cleaned every year with them and they do such a great job.

Report a concern   December 18, 2018 — Rated 10 out of 10 by C.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional, friendly technicians that do a great job!

Report a concern   December 18, 2018 — Rated 9 out of 10 by C.U. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Arrived a little late but I was kept in the loop on when he would be there so no problem. Nice associate - he did a good job cleaning some really old and stained carpet. Was very thorough. Did a walk-through before and after, and then he went back and treated some stubborn stains. Thought the price was reasonable for doing such a good job.

Report a concern   December 18, 2018 — Rated 8 out of 10 by L.C. Zerorez Dallas/Ft. Worth
What could we do to improve?

I was supposed to receive a restaurant gift card (as listed in the ad and confirmed over the phone)..... never received.

Report a concern   December 17, 2018 — Rated 10 out of 10 by E.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your great technicians

Report a concern   December 17, 2018 — Rated 10 out of 10 by T.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Non evasive materials.

Report a concern   December 17, 2018 — Rated 10 out of 10 by Karen Gober Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The men that came out and did my carpet were very nice and friendly. My carpet looks brand new!! The carpet is nine years old. Over all an excellent job.

Report a concern   December 17, 2018 — Rated 10 out of 10 by P.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional technicians. Carpet looked great

Report a concern   December 17, 2018 — Rated 9 out of 10 by P.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician performing the duct cleaning was very friendly, professional, and thorough. It is important for the consumer to know exactly what affects cost such as returns, vents, etc. Turned-out a bit pricier than what I budgeted but glad it is done.

Report a concern   December 17, 2018 — Rated 10 out of 10 by R.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I was so pleased!!! Actually, I think that I would like to have another three rooms done if I can get the same deal! Please let me know. The first visit was really just a test to see if I liked the service!!! I LOVED it!!! Very well done! Thanks!

Report a concern   December 17, 2018 — Rated 10 out of 10 by Jo Umberger Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jaylon did a great job! Not only did he perform his technical services well, but he also educated me. Jaylor is very respectful and has a high level of communication skills.

Report a concern   December 17, 2018 — Rated 10 out of 10 by M.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

good product , good service


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