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Client Testimonials
Cost, promptness, product is all very professional.
Excellent cleaning, even hard to clean spots, and no odor or stickiness.
The person that cleaned our carpet, Joseph was very conscientious, did an excellent job pretreating and cleaning our carpets.
I like your people. the people on the phone are friendly and make it easy to set up appointment. Next your techs are friendly, tell you each step, and work hard.
Previously, I used Stanley Steemer. The people on the phone were friendly, but I never had a nice tech. Like pulling teeth to get an answer.
I had my carpets done first, months ago and was very happy. An actual pleasant experience. Last night, I had Mr. Carter clean tile in 3 bathrooms. He was personable, worked hard and the tile floors look so much better.
Think Zerorez is great!!!
Steve did an excellent job cleaning our carpet. He was professional and courteous. And there is no lingering odor following the cleaning. We will use Zerorez again!
Because the company and the excellent man cleaned and did a fantastic job. He was great and you should be honored to have him , very great worker
The technician. This is our second time using Zerorez and the technician this time made all the difference. We weren't fully happy the last time but decided to give you guys one more chance. He really took time to work on the spots. Whoever cleaned our carpets this time is who we want next time. He was awesome!
Everything looks great. The carpet was in bad shape. It looks better than we ever thought it could. The two gentlemen that came out were very professional. Great experience
Tye, our technician, was thorough and delightful. We would highly recommend your service.
Loved how quickly and efficiently our carpet was cleaned! Also enjoyed the tech's explanation of how their product works. Will use Zerorez for all our carpet needs.
Your technician, Lee, was outstanding. Incredible attention to detail and very service oriented!
The appointment was easy to set up online. The technician was prompt and professional. Carpets looked great afterwards! Thanks.
The technician was very professional, polite and did a great job. The carpets look great.
This comment is reference to August 23, 2017 service from ZeroRez. Your work was exceptional. However, I have something to bring to your attention. I apologize first for being late with this notice as my Mom was in the hospital for a while and my work schedule had picked up. No one except my Mom had been in her house that week your service was done except the two men with ZeroRez. My Mom was getting ready to go to a funeral the following Tuesday and noticed two of her gold filagree rings were missing. She had just worn them the weekend before August 23rd. There us no proof they were taken by your crew but they were the only other ones in the house during that time. Mom is very discouraged and upset. If there is anything you can do it would be greatly appreciated. Thank you, Name removed
Outstanding service and superior ptoduct
good quality work and stain removal.
Staff is always friendly, always on time and does a superior job!
prompt, thorough, professional
Professional and efficient service.
Very efficient. Carpet dried very fast!
Every thing!
Zerorez kept me informed as to when the technician would be at the house and the tech was actually 5 min early. The the tech was courteous and took care when bringing in and taking out the hoses. The rugs looked great when he was done. As they said the rugs were dry within the 4 to 6 hours they stated.
I've let a few days go by before responding because the gritty dust problem needs some time to reappear or not. As that prompted my asking you to clean my H@AC ducts I wanted to have some evidence. So far there is a tiny bit of the dust collecting on the master bath counter, so I need more time on that specific problem.
All in all, however, I am pleased with your service, mainly because your method seems ideologically sound. The big plus for me was your two technicians, Alex and Derickio. They were knowledgeable and very pleasant.
Due to the current state of cyber insecurity I would really appreciate your not using my name, as I have already been on the hit list of some small and big business hacking hits activity. We all seem to living with a threatened lack of security and privacy.
Thanks for your good service.
Name removed
Great job! Respected the house. Clean operation excellent results!
Thanks
Jonathan the floor tech did an outstanding job over an above what other carpet company's have done for us over the past 15 years. I would recommend Zerorez over any other company in the market. Jonathan also gave us suggestion on other products that would be helpful to us.
Tyson was very customer service focused.
The method that leaves no residue.
Fantastic customer service and the technician was so nice and helpful. He truly wanted to do the best job possible and make sure I was happy with the results. Which I am!! My carpets look great! Thank you!
No harsh chemicals
Good folks and great service.