Client Testimonials

Our technician, Jeremy, was very good about explaining the services provided. He was very thorough and did a great job.

use only water

Didn't leave a smell, dried quickly, cleaned good. I will have to say that your guy didn't clean behind the doors.

The people

I was very happy with the service; however, my appointment was scheduled between 11 and 2 and no one showed up until 15 minutes until 2. It was very aggravating...to have to sit and wait in my new house for almost 3 hours!!! This day and age, people cannot schedule such a long waiting time for someone to service...whatever! I highly recommend the service and the particular serviceman, David, but was a little taken aback by the convenient-for-you, but not convenient-for-me "waiting" time!!

Friendly service and knowledgable about your products.

the results of the carpet cleaning were spectacular. It was easy to set up the appointment on line. Appreciated the phone calls from you to confirm and remind.

detailed explanation before work is performed

Products appear to do the job. Cleaned spots and left carpets soft. We had two technicians, Eric who started the job, but whose stair clean inning equipment malfunctioned, was very professional, pleasant and informative. Jeremy came back to do the steps, after 9pm, so we would not be further inconvenienced. He, too, was very professional and committed to customer service.
I would suggest the compny provide backup equipment, so a job can be completed.

The technician ... no seriously he was awesome and the carpets look great. The price really shocked me. I cannot tell my husband.

The reps that come to the house are super cooperative and helpful.

Carpet that I thought was so bad that it would have to be replaced looks brand new thanks to Zerorez.

The entire process was very pleasant! The price, professionalism shown by Mike and quality of the service was amazing. I have already recommended Zerorez to several friends, and I just had the service done yesterday. :)

I especially liked how this technician, Michael Kaufman, worked so efficiently and professionally. He was also very friendly and did an excellent job in spraying our carpets with a certain solution first and then raking them before he shampooed them which this time really made the carpets come very clean, almost like new and left zero residue behind, just like your Ad states..and the carpets dried quicly. I'm sure this cleaning will last us a long time. I will highly recommend Zerorez to friends and Family....and Hope I get the same Tech next time. Michael Kaufman is truly an asset to Zerorez!

The technician was friendly. He did a very good job in a minimal amount of time.

They work

The representative was wonderful and happy to explain the techniques that Zerorez uses. The carpets looked fabulous after the cleaning, and he left me a bottle of the special cleaner..........which was a nice bonus.

Great cleaning job
Professional employee
Showed up on time
Rugs didn't take long to dry

The technician seemed very knowledgeable and did an excellent job. I was very pleased with the results.

the service person was excellent and he was able to remove a bad stain on our carpet. A great experience!

Techs thorough, polite, punctual.

Very good

It actually worked on my pet "issues". Richard wad able to explain the process and product very well. He wad early for the appointment and they even called to ask if he could come early.

Results and promptness !

I just recommended you for my neighbor.

Carpet looks great!!! Eric S. did a great job cleaning our carpets. Thank you very much!

the efficiency the rugs were cleaned, and there was no smell, and the rugs dried very rapidly

You provide a service that works in a very friendly and professional manner. You arrived on time and did a very thorough job in a very efficient manner.

Very professional, on time, and quality work!

Eric did an awesome job. He explained your product and services and made some excellent recommendations. He was prompt, professional and courteous. Doing what you promise and sending a well trained technician is what met my expectations.