Client Testimonials
how well carpets were cleaned and service
Professionalism, courteous and thorough.
Environmental friendly product employed by a professional team.
Very thorough. The Tech was really nice too.
We were very happy with the young man you sent out. He explained every thing before he started during his walk through. He was clean and very courteous. The carpet is very clean, we didn’t do the down stairs bedroom and there is a very big difference in that room and the others. We would surely refer your company and services to other people.
My service guy, Colin, was excellent and my carpets look amazing!!!! I couldn’t be happier and will absolutely recommend your company to everyone w carpet!!
Collin was super professional and explained everything very well and did a great job
The rug is dry in less than 12 hours.
Technician was professional and he did a great job. Scheduling was easy and communication about appointment was good.
Quick and friendly service!
Service was fast and very effective. We have been putting off getting our air ducts cleaned for a while, but took advantage of this service because of a referral. I am glad we did.
The main service technician walked me through the entire process prior to starting and made sure I was comfortable with everything before moving on. Both technicians were extremely friendly and very professional. I will use their services again.
Service was fast and very effective. The carpet looks like it did when we first moved in. The service technician walked me through the entire process prior to starting and made sure I was comfortable with everything before moving on.
No comments at this time
The young man that came and clean the carpets was friendly kind clean up after themselves and they did an awesome job I would recommend them to everybody. Great job zerorez
Not only did the results turn out amazing for what I thought was carpeting that needed to be ripped up. But, the technician that showed up was awesome. He gave me good advice on what services to use. Very nice and respectful young man! Thanks Zerorez!
Eric and Malik provided a great service!
Our tech Colin Skinner was very friendly and knowledgeable about the product. He arrived early and was in and out in no time with no mess! The product had a light, clean scent and we were very pleased with the results, however in our family room where we had a dog accident (the main reason for having the carpets cleaned) it seems like the cleaning pulled up some piece of fecal matter that were down in the carpet. The accident occurred while we were on vacation and someone was house sitting. We were not aware of the degree of the accident. Very frustrating! We are planning on calling Monday morning to have someone come out and clean again under the 30 day guarantee. We will most definitely recommend ZEROREZ to friends and family in the future.
Our service tech was informative and clear on prices. Carpet was stained and now they look great.
Great friendly & fast service!
Collin was very professional. My carpets look brand new!
appointment availability. Great friendly "technician".
Time will tell. I am curious if the carpets stay clean longer than with traditional cleaners.
They do an excellent job on time very pleasant and our carpets always look amazing
I chose ZEROREZ of St. Louis to clean my carpets and some pieces of furniture after hearing about the company on KMOX radio (Mark Reardon show).
The representative was highly professional:
- Prompt and courteous,
- Reviewed all fees up front after on-site assessment,
- Work was conducted quickly and efficiently without undue inconvenience to me and guaranteed.
I would not hesitate to recommend ZEROREZ of St. Louis to others or to use them again myself.
Prompt and courteous service. My carpets look so fresh and clean. Look almost as good as they did 7 years ago when purchased. Very satisfied!!
I chose ZEROREZ of St. Louis to clean my air ducts and dryer vent.
The representative was highly professional:
- Reviewed all fees up front,
- Showed me images of vent interiors prior to performing cleaning,
- Offered to pack up and leave without charge if I did not want to proceed after viewing images (vents were not extremely dirty but I wanted the dust and pollen out),
- Rep was able to properly safeguard internally installed U/V light antimicrobial/humidifier/ dehumidifier systems equipment,
- Work was conducted quickly and efficiently without undue inconvenience to me and guaranteed.
I would not hesitate to recommend ZEROREZ of St. Louis to others or to use them again myself.
on time and great service
Prompt, excellent customer service
I was worried it would take a long time, but the service was fast and efficient! I also can see the difference in my carpet! Jared was very friendly, and patient when he explained the procedure.
Technician knowledge, attitude and presentation was great, would like to have fresh smell stick around longer and took longer to dry than advertised.