Client Testimonials
They were very informative and knowledgeable when making my appointment and the tech that came out was very professional and explained everything well. I will be using them again for future cleanings! Thank you!!!
Clean carpet, house smells fantastic and the cleaning professional was very friendly and thorough. Definitely a top rating deserved.
Our carpets look new!
Mark was punctual, polite and worked very hard. He provided all needed information and left our carpets, upholstery and area rugs cleaner than we thought possible. We’ll be using this company in the future and will recommend to everyone.
Sedrick came out to our house and did a wonderful job. He was on time - actually a little early -, was very friendly, and for the job done which - in total - took about an hour and a half. Can't say enough good things about him.
Good information from your service tech. Looked like a very thorough job, and our rugs look like they cleaned up very nicely. I appreciated the insight into how to keep our rugs in shape going forward.
They were prompt explained what process was? very thorough did wonderful job. person was professional courteous, and I would highly recommend him personally
Professional and courteous service. Knowledgeable. Thorough. Can't say enough good things about the tech. Great job! I am very happy.
Very professional explained every step.Reviewed the process start to finish.Had me look at the completed job to be sure everything was okay before he left good job I highly recommend this company
Cedric was amazing! He was so pleasant, polite, and did a very thorough job. I would love to have him come every time I get my carpets cleaned.
Very fast and professional
Very pleased and satisfied! The carpet technician was so professional and refreshing to see such great service!!! I highly recommend Zerorez and ask for Sedrick Cole!!
It worked and cleaned my carpets
The product used smells nice and clean. I had spots from my animals that I was afraid would never come out, but they did, and my carpets that are at least 7 years old, look brand new.
Did good job getting stains out
I love the fact that the cleaning tech did NOT just want my money. He could have told me that my tile floors needed to be cleaned & sealed costing me double. He instead assessed the tile carefully & stated the grout was painted & cleaning it would damage the grout. He was polite, professional, & thorough. I also loved the fact that overnight my carpets were completely dry. 3-4 hours after he finished, most of the carpets were just a little damp-dry enough to walk on, but not quite stand on for a set amount of time.
Thank you ZEROREZ & Y98 St. Louis for promoting a great company.
It was easy to schedule an appointment and representative answered the handful of questions I had while making the appointment. Two days prior to the appointment, I was given a time slot which was helpful in allowing me to plan my time around it. Day of, Remington was great at communicating his arrival time, going over the areas to be treated, and allowing us to ask last minute questions. He was also great at going over everything with us after the service to ensure we knew what to expect. He was polite, friendly, respectful, and fun to chat with when we got the chance.
He was on time, friendly, fast, and efficient
Mark did a great job
Natural products with no odour
Were available Technition was very professional and thorough
Chemical free and did a great job on older, pet complicated carpets.
The service technician was extremely helpful.
My service specialist was awesome! However I was disappointed that none of the small furniture items were moved and there was no attempt to clean underneath raised surfaces like my bed. I expected coffee tables, chairs, floor lamps etc to be moved and cleaned under and they were not. I ended up moving some things myself. For that reason alone I would likely choose another provider if I really wanted a deep clean for my carpets.
cleaner was very nice and did a good job getting old stains out of my carpet.
Technician was friendly and did a very good job. Carpets looked great when finished.
The tech, Sedric, was awesome. He was knowledgeable, friendly, and did a great job. Carpets smell and feel clean and a pet-related stain was removed and it looks like nothing ever happened. We are very pleased with our experience.
The technician was great and service was done timely. Carpets looked great afterward as well.
Professional worker, courteous, and removed most pet stains.
Super nice staff
Great service, arrived during time frame, friendly worker