- Phone: (503) 492-0197
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based on 1486 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The service is always great! The house is clean, the cleaners are always nice and accommodating. I like that they use non-hazardous products that really work.
my house is clean when I get home from work.
consistent service, environmentally safe products. Incorporate customer feedback promptly into next service.
That they are green. That they bring their own. That the maids are so friendly!
Reliable service.
I always like the house being fresh and clean. But, I especially appreciate knowing that everything you do is green clean.
I have a dog and two cats and I especially want them to be free of harmful chemicals!
Thank you so much for all that you do. Sometimes there is little that I can do because of severe asthma.
Again, thank you!
Very reliable and thorough. Also very accommodating when we need to change our cleaning appointment.
All my teams done an excellent job!!
We can always depend on you all being here when you are supposed to be here, and doing a great job every time you are here. Keep up the great work!
The ease of scheduling. The thoroughness of cleaning.
Good clean job done each time. Very little to complain about after crew has been here. Products seem good and "green" we believe.
I like the results of the products the Maid Brigade workers use and their cleaning services have been totally satisfactory!
What I like about the services is that they are tailored to what my needs are.
Also, when I need to change the dates, it is easy to do...no hassle.
the personnel is very friendly and professional.
They always try to accommodate us.
It would be easier to communicate my needs if the maids spoke better English.
fast, efficient. green.
Dependable and consistent
Your crews are very polite and generally do a good job, but they are very rushed and often miss details. For example, our kitchen cabinet doors and drawers sometimes get dirty on the top edges, but your crews only clean the front surfaces, not the tops.
Focus on outcomes instead of tasks, i.e. dusting under things instead of just around them so the surface is completely clean. If the staff sees something minor that needs attention, can't they just do it, e.g. greasy oven hood could be wiped off in 2 minutes.
Great service and always on time
Put things back in the same place after cleaning. I could have someone else clean my house for less money but changed from every 3 to every 4 weeks. More affordable for me.
Very consistent and reliable and I like the facts that your cleaning products are green.
Dependability, quality
Timely, good services, non-chemical smell when I come home, responsive when I call, reasonably priced
Very consistent. Appreciate the flexible schedule. House looks great after you've been here!
Quick, efficient, effective
Reliable, polite and professional
dependability, attention to detail (the little things they do that shows they care), throughness, friendliness of my team, customer service of office staff and best of all the quality of life the team gives me
Consistancy of quality.
the products you use are safe and the maids do an excellent job every time and are always pleasant and trustworthy.
You do a great job cleaning and have great customer service.