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based on 1486 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I like the communication, flexibility and non toxic products.
I appreciate the excellent job provided and the positive attitude of the employees.
Efficient, thorough, eco friendly products. Respond well to feedback. Easy to work with, scheduling etc.,
Great, consistent service!
Give more definite time of arrrival
I have used your services for years now and the quality and attention to detail continues to decline. Last week they did not clean the living room at all. They cleaned the rest of the house but didn't touch the living room...
prompt sevice and a complete cleaning.
Diana's understanding and dedication to perfection.
Super high-quality service, very quick. They're like cleaning ninjas.
Very average service. Teams are switched and I have newbies learning the job on my home. Assign a team long enough to know the house.
I have no idea what products you are using, but the cleaning is pretty consistant from one visit to the other, which I like. Occassionally, something might get overlooked, but it's something little, like they forgot to empty a bathroom waste can. No biggie.
I feel like the surface of the house is clean and presentable, but it isn't really clean. It's wiped down, but not scrubbed. I also find that my cleanings are very inconsistent from service to service.
Green products--my house doesn't smell like cleaner. i like the dusting, the thorough cleaning of bathrooms and floors, and the reliability of your teams.
I like coming home to a clean house.
VERY THOROUGH
The use of eco-friendly products - good for my asthma as well. Efficient staff
Not much, Twice I've used your service and it's been great both times.
Have a smaller window of time that the cleaning will occur in - makes scheduling easier.
personal service, green certification
Communication between management and the clients. There have been a few misunderstandings but everything was taken care of within a timely manner.
Feels secure and trustworthy; green products; easy scheduling; love coming home to a clean home.
Too soon to know for sure.
Excellent, consistent work each time.
Great service! Thanks.
Team is pretty thorough. Really like the green products.
Very detail oriented and they do things that I didnt specifically ask, like tightening the sheets, or folding the tissue paper corners, You are very thorough, so happy with the service so far!
I work 10hr days and weekends, have two grandchildren and volunteer in the community. I also have limited mobility due to arthritis. I found Maid Brigade, and you have helped me in so many ways! You are the ONLY service to use totally green products so I know when I come home my house is really clean, and the air that my grandchildren, animals and I are breathing are free from toxic fumes. The staff is so careful with my things, and animals. When I come home after a cleaning day, I truly feel like roalty! Thank you so much Maid Brigade, you've made a busy Grandma very happy.
A great job cleaning, it is done quickly, and at a good price!
Maid Brigade services are thorough.
The consistency in maids. I feel they really get to know us and our home. Thank you!