What our customers think of us!

on time, efficient, always do an excellent job, pleasant.

Prompt, quick efficient service. Always willing to do special tasks and work around my schedule.

Nothing is left undone. The attention to detail...well, surpasses anything I would do. And I love the way the fresh towels are folded on the rack so attractively ;)

Not much. I sometimes get annoyed when we come home and the curtains are all messed up and all of the photos on the wall are askew. Also, I'd love to have an easy way to communicate with the team about to what we'd like special attention paid.

They do a consistently good job, and use green products

I think the satisfaction of the assorted chores and the willingness to follow instructions for other requests has been commendable. Also the secure feeling of having responsible employees take care of our home has been appreciated. I am also impressed with the concern Maid Brigade has for local causes, i.e., cancer and books for school children.

quick, good

I think that in an effort to be efficient a lot of things have been broken or damaged.

I love the reliability and thoroughness of Maid Brigade. Also very customer friendly!

Very thorough cleaning, crew friendly and hard working.

I love that Maid Brigade totally customizes their cleaning service to meet your needs and requests! This is part of the establishment of their services, and an ongoing practice. They flex with you! The team that comes to clean is always friendly, respectful, and thorough. On the rare occasion that an issue comes up, the management team and their staff are more than happy to work through and correct whatever comes up!

I became disabled in 2009 and was not able to keep my home clean and tidy. Now that Maid Brigade is in my life, a huge weight is off my shoulders! Now I can welcome friends and family into our home without any worries about a messy house! And all this for a very reasonable price! Thank you Maid Brigade for making my life so much better!

Sincerely,
First name removed R.

The house is always very clean, the girls are very nice and thoughtful. The house just feels so great when they are all finished, it's calming to come home to a clean house that just smells fresh. That's what I like about the cleaning supplies, it doesn't have that "Hey, I've just been cleaned smell." It just seems clean and fresh. I don't know if that makes sense, I can't really explain it. Sorry. I just love how I feel when I come in the door.

reliable, flexible and job

i have actually referred friends/business associates but the bids for cleaning come back too high, for example, i manager apartment communities and have called before to get turnover cleaning bids, and the bids came in about twice as high as what the communities are currently paying

The best of care with a commitment of customer satisfacition.

I want to be more "green", and your company helps me start that process by using green products.

The cost of the initial cleaning is one reason it is difficult to sign up with Maid Brigade.

fresh scent detailed cleaning

Thorough cleaning and environmentally friendly products.

Staff is thorough and works quietly. I like the "green" safe products.

Just a bit more consistency from cleaning-to-cleaning. Sometimes, the cleaning is very thorough and other times it looks like it was a bit rushed.

I don't feel that you spend enough time on each home. My house is usually fairly clean but I think it could be better.

I like that Maid Brigade is very responsible and always follows up in addressing any perceived weakness in their training or if instructions are not followed properly.

Reliability, ease of scheduling, quality of cleaning

Prompt.

They could be a bit more thorough in cleaning behind small furnitue and on sides of stove.

thorough, quick, professional

Green cleaning and consistently good quality work.

Professional well-trained team; national organization with great accountability; responsive customer service.

They are prompt and do a very good job.