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1486 ratings.
based onWhat our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very thorough, nice staff, reliable. , I love coming home to the a house.- staff do a great job
My place was so clean, my favorite thing to come home to!
reliable, very sparkly after it is clean
Turn off the lights when you leave.
Clean more thoroughly.
all services
I love coming in the door, smelling my clean home, and viewing everything so tidy! I can relax & enjoy it. With six kids, your services have been a huge blessing. Thank you, Kathy
Remember the corners and refrigerator grill/front.
Reliability, professionalism, and the thoroughness in which my house gets cleaned. There is also great communication from the staff to us.
They really try and do what you ask. They don't waist your time or your money. Happy with this company
Maid Brigade is very reliable and always accommodating for schedule changes. The use of green products is an added bonus and important!
Team 7 cleans our house most often. They are professional, friendly and they remember the way that we like our house cleaned. They do a very good job.
I don't believe major improvement is necessary: price-wise,: some I have talked with, feel it's too much.
Reliable , timely service. Friendly staff
More crew consistency (sending same crew for each cleaning)
I can consistently count on the team coming when they said they would. They work quickly and are very pleasant. The feedback card system is wonderful to be able to make minor comments or request an additional service in the future. The office staff reads the cards and any "miss" is corrected the next time. The house always looks great after they have been there.
Sometime the corners of our bathtub are not fully cleaned and I really appreciate it when the towels get re-folded nicely. This doesnot always happen
Thoroughness, attention to detail, friendliness of staff, green friendly cleaning supplies and way employes are treated
I have always dreamed of a "wife" to do my cleaning. My Maid Brigade team fullfills that dream : )
My house is very clean and the people that are cleaning for me are always friendly and professional. They come in get right to work.
everything is very spic and span upon completion. If damage happens, the co. is very quick and responsive in handling it.
1. I like how the people that come to our house seem happy to be there.
2. The two or three ladies who come to our house do a thorough job---cleaning under the tables and bed, for example. They do a very professional job: garbage sacked and removed. Shower and bathroom expertly cleaned.
3. The ladies show up when they say they are going to show up. I like that we are called the day before with an estimated time of arrival.
Great customer service-we're glad you ask for feedback & reward your employees for a job well done!
Reliability, cleanliness
Excellent cleaning service and he products to not smell bad or strong like ammonia or bleach.
One person consistent coming. The call I requested the day before giving me the time. Multiple working to get it done
Consistency with each cleaning service every time. Spotless, meticulous, excellent.
Great crew. Always consistent.
I like that the products are environmentally safe and leave the house sparkling clean. The team of cleaners are friendly and courteous. They waste no time and get the job done efficiently. As a retiree, Maid Brigade has given me a new and brighter outlook on life.
Thanks, Laurel Brown
Convenient reliable scheduled cleanings done well.