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based on 1486 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Not having to scrub my toilet!
Your people do a good job, and they're not slow with it.
I like the reliability and thoroughness of the people who come to clean my home. They are efficient, friendly and professional.
I'm well satisfied with you service.
Team members are thorough and friendly.
I enjoy Maid Brigade's service levels, consistency in cleaning, and most important use of green products!
I like the efficiency in which the teams work. I like the communications on the arrival time etc.
The Maid Brigade crew is reliable, friendly, and does a great job of cleaning!
Your associates are very quick and productive. They do a great job!
I mainly support Maid Brigade because they offer health insurance to their employees. The fees are higher than most other companies but I trust that it's being put to use to support their employees.
I feel your service is top notch! My wife and I are so happy every time we come home and see you've cleaned. I love the little touches, like the towel folding. Very professional. Thanks again, and I've already recommended you to several friends.
Ease of scheduling.
I appreciate the timely response to any concerns I might have. I have been totally satisfied with the quality of work the various crews have done. I have always found the staff courteous and friendly, both in our home and at the local headquarters.
I had my place cleaned yesterday. This is the second time I have noticed it smelling musty like someone cleaned the place with an old wash cloth. Otherwise, I think the team does a good job in cleaning the bathrooms and dusting.
OI am very happy with the cleaning In my house. The work your workers do is outstanding. I am very well satisfied. Thank you
It's a pleasure to come home to such a clean and dust-free house!
There is no chemical smell afterward and the house always looks great.
Consistant
I like having consistent staff cleaning the house. Builds trust and security.
The house is always very clean and things are put back right where they were. I also like that you use green products. The employees that have come to our house have also always been very nice and cheerful.
Great customer service, the employees are very good with my pet, and the cleanings are always completed professionally and on schedule.
don't have to be at home; bonded and insured; very good job cleaning, very happy with service.
cost - it's expensive - especially with the initial cleaning cost
In general, I would say that it seems the maids have a checklist they go through and take care of while ignoring areas that obviously need attention and should be included in the general cleaning (i.e. dusting areas, cleaning floor under a sofa or table, spots on floor or cabinets)
I like the staff and the cleaniness of my apartment.
the workers are polite and efficient. I like that safer products are used for cleaning especially since I have young grandchildren in the home regularly.
Trustworthy, consistent and using green products
I love coming home on the days that Maid Brigade has been to my house. Everything is so clean and fresh. I'm always satisfied with the services provided.
green products, friendly staff, consistent , great job cleaning! good follow up when necessary and philanthropic approach to business
very prompt and thorough