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based on 1486 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
That they are environmentally safe, since I have animals in the house. They also do a thorough job in cleaning the house.
I like the dependability of the services, and also the flexibility you give me to change dates if I have an upcoming event in my home. I also appreciate the friendliness of all of the people who have come to clean.
Prep call 15-30 minutes before arrival would be helpful. Usually we are acutely aware that it is time to clean up and have done the necessary tiding, however I work at home so a little notice would be great. Maybe a 4 hour window if that works better? Thank you so much for the service!
Using green products, great staff!
Maid Brigade service is reliable and the outcome is consistently excellent. I don't have anything to worry about when I leave for the day, because I know that when I get Maid Brigade will have taken care of everything.
I specifically like the wonderful women who come to my home- they do an exceptional job and always have a smile on their face. They are also great with my dogs.
Polite, efficient crews. Never a hassle. Chemical free products - no horrible odor.
Level of cleanliness is exceptional.
Professional and consistent staff. I can count on the same excellent job every visit.
Friendly, efficient, consistent
Cleaners are efficient and friendly. Cleaning supplies do not smell like traditional cleaning supplies...they smell fresh and clean without smelling toxic.
Cost is becoming an issue for me. Otherwise, I think MB does a good job.
Consistency from cleaning to cleaning and closer attention to detail cleaning.
Thorough, expert services. Use of "green" products.
Green, fast, thorough! It's my team of fairies!
They are environmently friendly. Do not bother my asthma. Your crews are good.
Cleaning staff have been timely and efficient.
Everything is always done consistently and professionally
I like the convenience! That and knowing my house will be cleaned and it's safe! :)
We like being 'green'; the maids are always pleasant and know what to do each time, even if they switch off periodically; and if I ask for something new to be done, they do it well, never having to be asked again. They are trustworthy, locking the house up if we leave while they're here; always put things back in right place after cleaning/dusting.
Your products are very safe to use. Your services are efficient
The consistency of the teams. Perhaps the same team, or at least team captain work at the clients home. This way they will know what and how things are put back after the clean. The job is always done well, but afterwords things are thrown back in there place. Not a big deal, but one step from being a premium service.
Thoroughness and the fact it is a 'green' cleaning. I enjoy the people you send to my home. They are always cheery and seem happy. They have never let me down.
Thank you for being there for me.
Dave
I like the reliability of Maid Brigade and I appreciate the use of green products. I've also been impressed with the community outreach efforts of supporting various charities!
Reliable, well-done
Very thorough cleaning, nice people to work with.
dependability and when ever I point out things that need to be done, they are always done from that point on. You can always count on a good job done.
Management is responsive, crews are friendly and thorough.
That the products are not strong smelling
I like the level of professionalism, the level of care my home receives.