Superior Plus Propane
1870 South Winton Road, Suite 200
Rochester
NY 14618
United States

Customer Testimonials

Report a concern   April 2, 2026 — Rated 9 out of 10 by Lorene Black Downeast Energy
What do you like about our products and services?

I have been happy with your services. I have been with Downeast since 1993.

Report a concern   April 2, 2026 — Rated 10 out of 10 by M.A.H. Brantley Gas
What do you like about our products and services?

Friendly staff that are always easier to work with.

Report a concern   April 2, 2026 — Rated 10 out of 10 by S.R. Eastern Propane
What do you like about our products and services?

I have always received prompt and excellent service. Thank you!

Report a concern   April 2, 2026 — Rated 10 out of 10 by R.H. Kamps Propane
What do you like about our products and services?

That they are very professional; they are aware of providing gas before the tank is empty.

Report a concern   April 1, 2026 — Rated 10 out of 10 by J.W. Western Propane
What do you like about our products and services?

Always on time with refilling the tank.

It was a very easy time to create an account and everyone who helped me were very
competent and courteous.

I love the plan that allows me to pay the same amount every month . I can sleep at night and not worry about the bill.

Report a concern   April 1, 2026 — Rated 10 out of 10 by John P Lemire Champagne's Energy
What do you like about our products and services?

I've been a customer for over 25 years!

Report a concern   April 1, 2026 — Rated 9 out of 10 by J.A.V.L. Superior Plus Propane
What do you like about our products and services?

To date delivery service and tech service have very good.

Report a concern   April 1, 2026 — Rated 10 out of 10 by Vicki J. Riedel Freeman Gas
What do you like about our products and services?

Reliable

Report a concern   April 1, 2026 — Rated 10 out of 10 by T.L. Quarles Fuels
What do you like about our products and services?

Quick response from the live person.

Report a concern   April 1, 2026 — Rated 10 out of 10 by Patricia Hannon Osterman Propane
What do you like about our products and services?

Great customer service every time!

Report a concern   April 1, 2026 — Rated 10 out of 10 by J.T. Eastern Propane
What do you like about our products and services?

Prompt service and confidence in your service.

Report a concern   April 1, 2026 — Rated 10 out of 10 by Mary Ann and Sam Hall Cash Energy
What do you like about our products and services?

Very personable
Takes the time to listen to and answers any questions

Report a concern   April 1, 2026 — Rated 9 out of 10 by L.G. Griffith Energy
What do you like about our products and services?

The delivery person is typically on schedule filling the tank.

Report a concern   April 1, 2026 — Rated 10 out of 10 by Dave Johnson Freeman Gas
What do you like about our products and services?

Dependable.

Report a concern   April 1, 2026 — Rated 10 out of 10 by Merideth Ritchel Gas Incorporated
What do you like about our products and services?

You all have been awesome! Thank you for your help getting out propane leak fixed and tank refilled

Report a concern   April 1, 2026 — Rated 10 out of 10 by Ken Swasey Kamps Propane
What do you like about our products and services?

Prompt and professional service.

Report a concern   April 1, 2026 — Rated 10 out of 10 by D.O. Downeast Energy
What do you like about our products and services?

Easy to order online. Very prompt service.

Report a concern   April 1, 2026 — Rated 9 out of 10 by Robert a Olson Freeman Gas
What do you like about our products and services?

Installation went very smoothly. All personnel I have dealt with have been friendly and knowledgeable. Happy I chose Freeman Gas for my propane needs.

Report a concern   April 1, 2026 — Rated 10 out of 10 by M.A.R.K. Hopkins Propane
What do you like about our products and services?

Everyone has been incredibly helpful and friendly. The woman who answers the phone is extremely friendly and helpful. The man who delivered our propane tank was knowledgeable and did a great job. Our experience with your company has been wonderful.

Report a concern   April 1, 2026 — Rated 10 out of 10 by C.S. Freeman Gas
What do you like about our products and services?

I received an email telling me when my propane would be delivered (next day). I got the gas when I was told I would & did not run out.

Report a concern   April 1, 2026 — Rated 10 out of 10 by K.J. Cash Energy
What do you like about our products and services?

Ease of ordering on line.

Report a concern   April 1, 2026 — Rated 10 out of 10 by J.C. Cash Energy
What do you like about our products and services?

Low prices. Quick service

Report a concern   April 1, 2026 — Rated 10 out of 10 by M.M. Rymes Propane & Oil
What do you like about our products and services?

I never have to wonder if I am going to get a delivery before I run out.!!

Report a concern   April 1, 2026 — Rated 10 out of 10 by K.H. Holden Oil
What do you like about our products and services?

Automatic delivery is great!

Report a concern   April 1, 2026 — Rated 10 out of 10 by L.M.J. Freeman Gas
What do you like about our products and services?

refill of tank is automatic and timely...like the new auto pay app, too

Report a concern   April 1, 2026 — Rated 10 out of 10 by J.K. Superior Plus Propane
What do you like about our products and services?

Service is great. Price has not risen as much as expected with the war going on. Delivery man is polite and has been very informative when I ask questions.

Report a concern   April 1, 2026 — Rated 10 out of 10 by Keith and Gina Isham N. Haverhill
What do you like about our products and services?

Always prompt & polite, and follow through with there time frame

Report a concern   April 1, 2026 — Rated 10 out of 10 by R.J. Freeman Gas
What do you like about our products and services?

I love the rapidity of their responses whenever there is a problem with delivery pricing or property damage caused by their delivery driver.

Report a concern   April 1, 2026 — Rated 10 out of 10 by S.M. Gas Inc.
What do you like about our products and services?

Prompt service

Report a concern   April 1, 2026 — Rated 10 out of 10 by Rosalind Knight Kamps Propane
What do you like about our products and services?

I love that it notifies the company to come over to my house to refill! Super easy and less hassle for me!


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