Customer Testimonials
You have reliably kept our tanks filled without intervention from us. And last year when our boiler broke on a severely cold day you sent a service person who went to great trouble to get it up and running.
Easy to work and great service
ease of ordering propane, ability to lock in prices, friendly delivery people
Easy on-line ordering. Fast delivery.
it's done
I’m new to Eastern but so far the customer service has been great!
The price is good
What I don’t like is I have trouble and cannot order on line because the submit button won’t activate. I keep being told it will be looked into.
This makes me have to call and it is ridiculous the amount of time I am waiting for a representative
The representative are very nice and helpful
easy to order deliveries and pay bills online
Always listens to my needs.
I’m very disappointed on the way y’all have me lined up to pay I have all ways paid my bills and for yall to get my card to prepay I not happy it all I have very high credit score and for this so if you like to get with me please call me Phone number removed
Thanks
First name removed Williams
They never let me run out and I always pay my bill on auto pay.
Very efficient and reliable delivery time.
Everything
Even after closing my local office in Lodi - the company is still easy to work with
They walked me through step by step
They came when they said they would and kept the cost agreement despite oil being more expensive. They are reliable and honest
fast friendly service always
Great service
Efficiency
I have been a customer for only 11 months but when I have spoke with the people they were very friendly and helpful. When the tech came to my house, he was also very friendly and answered all my questions. I have been very happy with the service I have received.
Responsive when refills needed
Good service’
Friendliness of your customer service associates, ease of scheduling a fill up and prompt delivery. Also Brian is friendly and respects our property.
You care about your customers. When we need you, you’re there.
Great professional service from staff.
We appreciate your affordable prices and reliable delivery service. Your office staff members have always been helpful and courteous whenever we have reached out to them. We are happy to tell our friends about Superior Plus!
When I order gas, you delivered promptly
The sercice guys were very professional. Work was completed in a timely manner. Explained how to use the remote for the gas logs. Everything is working great.
Propane driver was very professional and competent. Questions regarding delivery route, date and time were addressed courteously and satisfactorily with the supervisor. The price of propane was competitive with other suppliers.
Reliable