Customer Testimonials
Very happy with the service I have always received.
Had really good service from the tank install and hookup to the generator as well as refilling.
We had a family medical emergency and James was very nice and very helpful in delivering our needed propane after our recent big snowstorm
I have always been satisfied with Western Propane services. The employees have always been friendly and helpful.
I have recommended them often.
Ordered right before Ice Storm Fern. Was able to order online when phones were backed up and received my fill upon a few days. Reasonable response in a high demand situation.
Personal interaction with the employees and quick responsive service
Not sure if this is what you're looking for, but, since you asked, let me mention that the driver, instead of reinstalling the lock pin for the propane tower hatch, left it lying in the snow.
Wally the delivery driver is the best!!! He went above and beyond to make sure we received our fuel delivery. He is also very friendly and professional.
The man who you sent to fill our tank was very courteous. and efficient.
Service is excellent,auto delivery is always on time so we never run out of propane and hopefully propane prices will come down and be more affordable for the homeowner.
Theee willing to work with you and there always at the fill up on time.
Your prompt
Great service.
Setting up our service was seamless. We also like auto delivery.
Great Service’
Love the new monitoring system. No need to call for a refill. Appreciate the notification of pending refill
Everyone from the associate on the phone to the delivery drivers is always so kind and friendly and helpful. Thank you for always looking out for me and my family and ensuring we are safe and have propane!
Service is always very dependable, on time and accurate . Prices could be lower. Thanks
Everyone is so kind and professional
Would like if filled tanks closer to full capacity.
Service was great
Timely delivery
Price at customer service
I have been a customer for more than 20 years and have always found them easy to work with.
Fast and prompt service workers were very friendly and knowledgeable able to reach someone on the phone when I needed additional information
On line ordering is convenient and quick, especially being a customer over the years.
I also appreciate the coupons from time to time, which makes me feel valued as a customer.
Service and billing had been pretty lumpy bumpy for quite awhile but has vastly improved during the past year.
The people that deliver and install propane have always been very competent, friendly, and professional.
Melissa Springer (office manager) is always available to answer any question I have and she has ensured propane delivery when needed.
Only observation is customers should have a local number to call as the automatic system is hopeless.
Even though we did not get the path shoveled, the driver delivered to us anyways. This was greatly appreciated!