Superior Plus Propane
1870 South Winton Road, Suite 200
Rochester
NY 14618
United States

Customer Testimonials

Report a concern   March 14, 2026 — Rated 10 out of 10 by W.J.V. Freeman Gas
What do you like about our products and services?

Came quickly after order was placed.

Report a concern   March 14, 2026 — Rated 10 out of 10 by M.S. Cash Energy
What do you like about our products and services?

Service had been fine, and prices competitive.

I’m in the oil production business, so I never complain about the oil business, global warming, etc!

Report a concern   March 14, 2026 — Rated 10 out of 10 by P.M. Southern Propane
What do you like about our products and services?

Drivers are always friendly and considerate

Report a concern   March 14, 2026 — Rated 10 out of 10 by Susan and Willis Smith Quarles Fuels
What do you like about our products and services?

Quality Service and professional

Report a concern   March 14, 2026 — Rated 10 out of 10 by Laurent Drogin Downeast Energy
What do you like about our products and services?

Excellent service

Report a concern   March 14, 2026 — Rated 10 out of 10 by Cynthia Fletcher Freeman Gas
What do you like about our products and services?

Your driver is best delivery driver

Report a concern   March 14, 2026 — Rated 10 out of 10 by Terry and Michelle Copeman Kamps Propane
What do you like about our products and services?

Professional and always timely, and I love the satellie connection!!

Report a concern   March 14, 2026 — Rated 10 out of 10 by John Mackun Superior Plus Propane
What do you like about our products and services?

Automatic delivery, great service!

Report a concern   March 14, 2026 — Rated 10 out of 10 by Guido Gencarelli Warner's Gas Service
What do you like about our products and services?

WHEN WE CALL FOR PROPANE, WE ARE ALWAY GETTING THE BEST PRICE! WE HAVE CHECKED OTHER COMPANIES AND FOUND THAT WARNER'S GAS HAS THE BEST PRICES. ALSO WHEN WE CALL FOR GAS, WE KNOW IT WILL BE HERE ASAP.
WE ARE ALWAYS TELLING OUR FRIENDS ABOUT WARNER TOO.
GREAT COMPANY!

Report a concern   March 14, 2026 — Rated 10 out of 10 by Ed or Anita Mack Freeman Gas
What do you like about our products and services?

Nice people to work with and good prices on gas. Everyone is friendly and helpful. They are on time and text ahead to let us know when they are going to be at our house with the gars

Report a concern   March 14, 2026 — Rated 10 out of 10 by K.A.C.Y. Kamps Propane
What do you like about our products and services?

The service is great. They keep track of when we need propane, and when I've called to ask questions about a bill or service everyone is very helpful and pleasant.

However the cost of propane is a little hard to take.

Report a concern   March 14, 2026 — Rated 10 out of 10 by Timothy Kelly Quarles Fuels
What do you like about our products and services?

The service man was awesome. Very knowledgeable, professional and helpful. He made sure we were OK with our pilots being on and more. We are thankful for good people like him. You're lucky to have him!

Report a concern   March 14, 2026 — Rated 10 out of 10 by J.B. Holden Oil
What do you like about our products and services?

Efficient, professional and courteous service. Thanks

Report a concern   March 14, 2026 — Rated 10 out of 10 by M.C. Rymes Propane & Oil
What do you like about our products and services?

Love the automatic fill and pricing program

Report a concern   March 14, 2026 — Rated 10 out of 10 by L.Z. Allen & Mathewson
What do you like about our products and services?

The drivers are courteous, friendly, and professional. Thank you for your service!

Report a concern   March 14, 2026 — Rated 10 out of 10 by B.P. Freeman Gas
What do you like about our products and services?

Great service as usual

Report a concern   March 14, 2026 — Rated 10 out of 10 by Allan Tkaczyk Osterman Propane
What do you like about our products and services?

Professional and prompt!

Report a concern   March 14, 2026 — Rated 10 out of 10 by WILLIAM and PAMELLA Buckley Quarles Fuels
What do you like about our products and services?

To the lady I spoke to related to our delivery, thank you for being a lively, pleasant and friendly voice on customer service.

Report a concern   March 14, 2026 — Rated 9 out of 10 by J.B. Superior Plus Propane
What do you like about our products and services?

Overall, I like the convenience of being a will-call customer with Superior Plus Propane. The staff is friendly and delivery is within a reasonable amount of time after the order is placed.

With that said, I think it is interesting that the day after I have a delivery of propane on 3/12/26, I receive an email from Superior Plus Propane (on 3/13/2026) advertising $0.15 cents off per gallon and a waiver of the delivery fee when I place an order by March 23, 2026. So, what I need here is a clarification: Does my invoice on 3/12/26 (Invoice NumberPhone number removed3) reflect this offer, or have I missed out on an opportunity of saving money on the delivery of propane?

Report a concern   March 14, 2026 — Rated 10 out of 10 by R.P. Quarles Fuels
What do you like about our products and services?

Quarles has been supplying us with fuel oil for our boiler and propane for our cooktop for over 20 years. Our home is off of the main high way and must be accessed by state maintained gravel road and then a farm lane, and then through part of our yard. Tommy, the gentleman who has delivered our fuel oil for years has kept us reliably supplied. When the ground conditions may not be favorable for bringing the truck in, Tommy goes to great lengths to check out the conditions to ensure that he can make a delivery with out jeopardizing the truck. And when the conditions are not safe to bring the truck in, he keeps coming back until they are. He has never let us run out of fuel. In addition, when I am home when he delivers, he is always professional and very pleasant.! I always enjoy having a brief chat with him.
I did recently did have a disappointing experience with Quarles (not with Tommy). We had a delivery scheduled for March 11. At around 8 o’clock on the morning of March 11, I called Quarles and spoke with I, believe Michelle, and asked her to cancel my delivery. She told me that she would notify dispatch. My wife and I had to be away from the house during the day and when we came home, the delivery had been made anyway. Please understand, that after years of great service, this is not a game changer for us.I just thought you might like to know that on March 11 communication within Quarles seems to have brokendown.

Report a concern   March 14, 2026 — Rated 10 out of 10 by Jim and Shara Ruddy Kamps Propane
What do you like about our products and services?

Customer service has been timely and reliable for me. They are very responsive to my queries and have provided excellent service. I know that our service is very reliable. Thank you for keeping our family safe, comfortable and happy.

Report a concern   March 14, 2026 — Rated 10 out of 10 by D.W. Eastern Propane
What do you like about our products and services?

Automatic delivery so no need to worry about running out.

Report a concern   March 14, 2026 — Rated 9 out of 10 by James Riggs Quarles Fuels
What do you like about our products and services?

They heat our house. Do not like the slow response for fill ups

Report a concern   March 14, 2026 — Rated 10 out of 10 by Glenn C. Mccallum Champagne's Energy
What do you like about our products and services?

Dependable

Report a concern   March 14, 2026 — Rated 10 out of 10 by Ronald Hancock Coastal Energy
What do you like about our products and services?

Communication is excellent.

Delivery technician gives a good heads up.

Very easy to work with even after the acquisition of Coastal Energy by Superior Propane.

Report a concern   March 14, 2026 — Rated 10 out of 10 by D.S. Phelps Sungas
What do you like about our products and services?

I don’t have to worry about enough fuel.

Report a concern   March 14, 2026 — Rated 10 out of 10 by Jeffrey Pollard Quarles
What do you like about our products and services?

Gggg

Report a concern   March 14, 2026 — Rated 10 out of 10 by R.K. Freeman Gas
What do you like about our products and services?

On time when I needed it, Period

Report a concern   March 14, 2026 — Rated 10 out of 10 by S.S. Hopkins Propane
What do you like about our products and services?

They monitor my tank, and fill it without me requesting it, no worries about running out

Report a concern   March 14, 2026 — Rated 10 out of 10 by V.D. Quarles Fuels
What do you like about our products and services?

Reliable and friendly. Good customer service


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