Customer Testimonials
Service
Delivery people are courteous and I never worry about running out
Fast delivery
You deliver gas, which is what I need and want. Everything is ok. Thanks, Fred Bradley
Great to deal with friendly phone correspondence and follow up.
I appreciate the responsiveness to our emergency situation. And, the throughness to complete the necessary repairs in a timely fashion.
No thank you
Automated deliveries so we never run out.
Budget billing.
Prompt service and delivery.
Professional,prompt and courteous
On time delivery
At first I had a hard time getting ahold of them but once I did they've been easy to get ahold of & they contacted me about filling up my tank each time last Winter before I had to, actually. Very convenient.
Always professional on time delivery!
Good service, reliable, responsive, if we have a problem we can reach a person
We loved the quick service and would recommend highly!
Always have been very helpful!
Prompt.
Friendly and easy to work with
I have never had any problems with service or billing. Freeman has always been my provider for 25+ years. Very polite and understanding... I have watched and listened to their customer service as they explain and assist customers at the service counter. We as customers have to do our part if you need service by realizing we are not their only customer so, they may not get right out, but they definitely get to you as soon as they can.
Ease to talk to a live person, ability to understand what I perceive is an issue or service that I need and timely resolution.
Reliable for keep full.
We recently smelled propane gas from our tank. We called to report the problem, and a technician (Douglas) responded within an hour! He found that the regulator was leaking, replaced it immediately, and had us back to a normal operation within minutes. Not only was the problem identified and resolved quickly, but the company refilled the tank without charging us for the replacement gas because the loss of gas was an equipment breakage rather than caused by us. That to us is a fantastic response to a potentially serious problem and a reason we'll continue with Eastern Propane as our propane service provider. Great customer service!!
Professional, on time delivery. Responsive to inquiries.
The service person was very polite and also he did awesome job I will highly recommend this company
Consistent delivery
Price
The price
Ease of ordering was great. Handling all account transactions were extremely easy.
You arrived same day within a few hours and come to find out it wasn't an empty tank, the electrical panel tripped for the hot water.
Wished I knew who came so I could apologize as I ended up not needing service on your part.
We had an emergency and you were out within an hour -- amazing service.
Prompt delivery