Superior Plus Propane
1870 South Winton Road, Suite 200
Rochester
NY 14618
United States

Customer Testimonials

Report a concern   February 14, 2026 — Rated 10 out of 10 by Sallie C Sompayrac Freeman Gas
What do you like about our products and services?

The pre- buy plan. The service I was not happy that my tank was empty again when I thought I’d been put back on automatic fills after same discussion last year. I think since I used to get my propane from Blairsville before Superior bought Freeman is when that changed for me. I think it was called keep full back then.
I also had a leak this time. Guys working in it kept me informed step by step what they were doing. Never had a problem with service with you.

Report a concern   February 14, 2026 — Rated 10 out of 10 by Pamela E Goswick Virginia Propane
What do you like about our products and services?

Requested and received delivery within a week. Delivery driver was very pleasant also.

Report a concern   February 14, 2026 — Rated 10 out of 10 by C.G. Freeman Gas
What do you like about our products and services?

Yes

Report a concern   February 14, 2026 — Rated 10 out of 10 by Mary and John Doherty Rymes Propane & Oil
What do you like about our products and services?

Very fast to deliver always helpful when I call
Thanks so much

Report a concern   February 14, 2026 — Rated 10 out of 10 by Michael Sparks Rymes Propane & Oil
What do you like about our products and services?

Thank you for your services while I’ve owned my property but I am downsizing and sold my property but did recommend you for all oil and propane needs and service on your heating system !!!

Report a concern   February 14, 2026 — Rated 10 out of 10 by Pam Ashworth Southern Propane
What do you like about our products and services?

Great customer service.

Report a concern   February 14, 2026 — Rated 10 out of 10 by D.V. Central Coast Propane
What do you like about our products and services?

Quality, prompt service. Friendly and courteous staff. Knowable delivery drivers.

Report a concern   February 14, 2026 — Rated 10 out of 10 by D.H. Downeast Energy
What do you like about our products and services?

Very efficient in knowing when to deliver propane. Your staff is very efficient in responding to requests and information

Report a concern   February 14, 2026 — Rated 10 out of 10 by Thomas Osterhout Freeman Gas
What do you like about our products and services?

Great customer service and those drivers really know how to handle those mountain roads safely.

Report a concern   February 14, 2026 — Rated 10 out of 10 by Charles Whittier Superior Plus Propane
What do you like about our products and services?

Superior has great customer service. The drivers deliver when expected. Just an all around great copy to do business with!

Report a concern   February 14, 2026 — Rated 10 out of 10 by D.O. Kamps Propane
What do you like about our products and services?

David Vasquez
2/11 safety check went very well.

David is very good and courteous

Report a concern   February 14, 2026 — Rated 10 out of 10 by Lee Porter Freeman Gas
What do you like about our products and services?

Customer service and so easy to work with

Report a concern   February 14, 2026 — Rated 10 out of 10 by Waterside Investments Llc Quarles Fuels
What do you like about our products and services?

Great customer service with Barry Burcher

Report a concern   February 14, 2026 — Rated 10 out of 10 by Jim Dockstader Superior Plus Propane
What do you like about our products and services?

Timely deliveries. Always know when I'm getting low!!

Report a concern   February 14, 2026 — Rated 10 out of 10 by C.H. Quarles Fuels
What do you like about our products and services?

We have been with Quarels for 20yrs and have been very pleased with their delivery and office staff,

Report a concern   February 14, 2026 — Rated 10 out of 10 by W.L.M. Gas Inc.
What do you like about our products and services?

Prompt service, reasonable price

Report a concern   February 14, 2026 — Rated 9 out of 10 by S.H. Cash Energy
What do you like about our products and services?

Driver was excellent

Report a concern   February 14, 2026 — Rated 10 out of 10 by Burt Reynolds Rymes Propane & Oil
What do you like about our products and services?

Always deliver on time and driver is very courteous. You have a great team and never go AI for customer service.

Burt Reynolds

Report a concern   February 14, 2026 — Rated 10 out of 10 by George Takagi High Country Propane
What do you like about our products and services?

Good service and easy pay options.

Report a concern   February 14, 2026 — Rated 10 out of 10 by John Ostrowski Stevens Propane
What do you like about our products and services?

First off you're local. Deliveries are on time. Simple pricing without all types of extra charges.

Report a concern   February 14, 2026 — Rated 9 out of 10 by D.C. Quarles Fuels
What do you like about our products and services?

Your propane is much better than the competition and keeps us much warmer!

Report a concern   February 14, 2026 — Rated 10 out of 10 by R.G. N. Haverhill
What do you like about our products and services?

Everything.

Report a concern   February 14, 2026 — Rated 10 out of 10 by Thomas Yates Freeman Gas
What do you like about our products and services?

Awesome driver!!

Report a concern   February 14, 2026 — Rated 10 out of 10 by T.D. Rymes Propane & Oil
What do you like about our products and services?

quick service and delivery

Report a concern   February 14, 2026 — Rated 10 out of 10 by J.D. Griffith Energy
What do you like about our products and services?

My wife and I have always been very pleased with our relationship with Griffith Energy. Their customer service reps are always curious and knowledgeable, their prices are competitive and their response to our needs is timely. This winter, due to excessive cold and snow, we found ourselves near running out in mid February. Since our propane tank is 1,700 feet in from the road and our driveway declines on the way and inclines on the way out, we try not to get deliveries in winter when the driveway is snow covered as it is more difficult for the driver. Griffith worked with us to get a driver our before we ran out and their driver, Nate, was exceptional. We stood together at the entrance to our driveway bouncing off ideas and he walked the property with me to insure he had a workable spot to turn the truck around as he need to drive both in and out forward rather than back out. All went well and with his many years of experience he was calm and collected and managed to get the truck in, fill our tank and be off on his way! We recommend Griffith highly...

Report a concern   February 14, 2026 — Rated 10 out of 10 by M.K. Osterman Propane
What do you like about our products and services?

Thank you for all your help and concern.

Report a concern   February 14, 2026 — Rated 10 out of 10 by Malcolm Yunker Freeman Gas
What do you like about our products and services?

Very convenient and consistently good service! Wish the prices were lower, but doesn't everyone?

Report a concern   February 14, 2026 — Rated 10 out of 10 by D.S.W. Quarles Fuels
What do you like about our products and services?

Quick service and reasonable prices.

Report a concern   February 14, 2026 — Rated 9 out of 10 by W.K. High Country Propane
What do you like about our products and services?

There is a local office although it keeps getting harder to contact a real person because there is not designated office staff

Report a concern   February 14, 2026 — Rated 10 out of 10 by R.P. Western Propane Service
What do you like about our products and services?

Best in communication, on-time delivery and personable drivers


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