Customer Testimonials
I was getting a bit nervous, BUT you made a delivery late yesterday....in the snow. GOOD JOB!!
Response time was excellent
My heating oil delivery was made as promised.
I was thankful to receive my gas within one week of placing my order, especially when I’m sure everyone was placing orders due to the storms.
I have been with earhart for a long time!.. anytime I call they are super nice and will solve any problem that I may have..I just got my propane delivered and couldn't be happier!.. customer service is top notch! My mother in law use them too!.. always been fantastic! I recommend to everyone i know!
While it was impossible for me to order only 100 Gallons of LP on line, and difficult to get through to order by phone, the actual service was good and the agent (once reached by phone) was very congenial.
Service by phone and delivery has been fine.
We checked out tank, it was in the red
Called they were able to fill it same day.
Timely and professional
The delivery techs seem very knowledgable and friendly.
Like both.
I like that propane is delivered to my tank before its not empty so that my bill isn't huge
Brent and Jamie were great!! On time and very responsive.
Great communication!
Delivery was prompt and courteous
Reliable, safe and efficient service. The drivers are careful around the plants, and they always make sure we receive deliveries when needed, without us needing to call. And the employees are all friendly and experienced.
As a new customer, the whole process of setting up the account, to accomplishing the safety inspection, to getting fuel delivered and even the payment process was easy.
Every person I've talked to has been more than friendly and extremely helpful. During the safety inspection, the tech, Mike, noticed our new gas stove needed to be converted from natural gas to propane. He took the time to explain why and even completed the conversion with me.
Reliability
The people working there are so sweet.
They went above and beyond for me
They deliver as customers need. So at times it takes several days.
Quick response to low oil situation. However tank use algorithm needs a little improvement.
Always keeps us filled up, delivery guy is very very nice and knows the home
I had a leak at my tank when the driver was filling it. It was 0° outside and the nights have been well below zero. The driver had to shut a takeoff . Ashley notified me immediately and sent technicians to solve the problem. I gave her instructions about where the hidden key was so they can go into the house and make sure that the heaters were tyrned on once they had fixed the problem and had turned the gas back on.
Ashley was a terrific communicator. Appreciated her concern and her dedication to prevent preventing a disaster in my home. Thank you, Ashley. Thank you Driver. Thank you technicians. Thank you Eastern Propane
Everyone I speak with from the office down to the delivery people are always kind and helpful
Dependable
Even given the fact that we are in the middle of a deep freeze and major snow storm, the overworked customer service reps were patient, kind, and accommodating to send out service truck to refilled our tank.
They also explained my bill, admitted they were in error of overcharging me, and confirmed correct price.
I love them all for the hard work done in winter of 2026
Carol Rivers
My problem was taken care of in a timely manner. I appreciate that a lot.
I want the driver that deliveries my gas to leave me a bill.
We like that we're setup for automatic refill service. They are able to monitor our propane level remotely and automatically schedule a refill for us and notify us when they are coming. Office staff and delivery drivers are always very nice and helpful! Thank you!
I highly recommend using their on-line account services which is much quicker than speaking with them by phone. Their web account management tool is easy to navigate.