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based on 4140 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great service, great job, great price! Luis is amazing!
Efficient, tidy, effective
The cleaner that came to our house yesterday was kind, attentive, and very thorough in his work! We will definitely be using zerorez in the future.
Good price, and very easy scheduling process. My tenant thought they did an excellent job.
Before Zerorez our carpets were horrible with many stains and the Odor was gross. Having two dogs cause this. Our cleaner did an excellent job, while there are a few stains on carpet they did lighten up significantly and I can’t be mad that they are still there because they were REALLY bad and the cleaner did all that he could. This is something to note if you have bad stains like I did you cannot be mad at any cleaner if it didn’t come out the 1st time. Especially if these Stains sets and the more they set the harder it is to get out! Up until yesterday our carpets were not clean since October 2019 (gross on our end) which made the problem worse. With that being said We will be getting more frequent cleanings with Zerorez in hopes that those very FEW stains will lighten over time. Our cleaner even recommended carpet protectant when he didn’t have too. He was great! House smells GREAT! Carpets look way better! Pricing was very affordable. Will recommend in the future!
Timely, swift, and great quality results that last
THEY DID A GREAT JOB AND WERE VERY PROFESSIONAL.
Great service!!
Everything went well. Several stains were removed and the carpets look great.
It took little effort to clean the carpet and make it look and smell brand new with the equipment used. Fast and efficient.
The carpeting looks great and it was so fast!
The technician was extremely polite and hard working.
Services offered were professional and met our expectations. We like the natural, green products used by Zerorez. The representative took the time to explain the services and the procedure. He also took before and after pictures as requested.
Thank you for a very professional service. Your rep was very pleasant and polite to talk to and work with. Great job!
cleaned carpet stains
I appreciate the prompt, professional service. The results are outstanding. I love these guys!
Prompt and professional service.
Carpets look great and smell so much nicer than before! Even with kids and pets. All my questions were answered and felt really taken care of. Services were prompt and efficient. Luis was great. Thank you so much!
I appreciate the prompt follow-up on a small concern I had, and their immediate "fix". Thanks Zerorez !!
Residue free
Quick dry time
No crunchy carpet
The technician was very professional, thorough, and informative and did an amazing job.
Love the company and the professional work they do. No up sell at all. Love that.
Tech was personable, knowledgable and does a great job.
We had Zerorez come in on a Friday to clean the carpets in our lobby and hallway. The hallway looks good, but I don't feel that enough time and care were taken to remove the stains that are on the carpet in our patient lobby.
We appreciate and thank you for feedback. We are sorry to hear you were anything less than 100% satisfied with service. If you were available later this week we would love the opportunity to come back out to you for a reservice. Please call our office anytime to set up a time for us to come out. Thank You.
Excellent experience with Ron, Chris, and Jonathan. Extremely happy with the clean carpets.
Our carpet looks so fresh and clean. Like new!
We are very satisfied with the service and just feels great. I forgot the name of the person who cleaned the carpet but he was very nice and professional. I will use your service in the future.
Thank you!
Fast and great results. Able to do multiple functions.
My carpets look like new
The person that did my carpets was very professional
Quick drying time
I'll use this company the next time
Very satisfied with the service and the results were impressive! William, your technician was very professional and knowledgeable. Will highly recommend to friends and family.