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based on 4140 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Speedy, polite, and effective.
It was very simple to set up the service. The follow up and instructions were clear and Easy. The worker came into the house was great, very respectful and payed attention he noticed we had a cat and made sure we knew the door would have to be cracked and didn’t want him to get out. He was very great at explaining what he would do. We had a spot in one of he rooms I was concerned about and he went step by step on what to expect. It came out with just the cleaning! I will continue to use this company and refer them!
Great job cleaning!
Hands on, responsive! Luis is the best!
Very Professional, Great Service, reasonable price and saved my wall to wall carpeting!
Will was professional friendly helpful. Just what we expected.
Zerorez is always able to get out the most stubborn stains. They are well trained and they know their chemicals and the reaction on different types of carpet materials.
Friendly and professional technicians
They arrived within the window. The gentlemen were highly skilled, friendly and professional. My rugs were cleaner than any other service I’ve ever used on my 35 year old rugs. They were close to the day they were bought and installed back in 1985. Yes the services provided by the team were that good! I’m using them again to clean my furniture now.
Both gentlemen were kind, efficient and my chair looks great knowing that because it is so old I did not know if it would come clean.
A great company.
Ruth
Reliable and timely. Great technician.
Great work and affordable! Every technician that I encountered was lovely, very helpful and knowledgeable. I would definitely tip them if I was allowed.
Very professional technician. Oscar was great! He took the time to clean them right and put in the effort required to ensure an amazing result. He left our carpets looking brand new and noticeably fresher smelling. I should mention our carpets are 9 years old and Oscar and the Zerorez process has them looking phenomenal! Thank you Zerorez for sending an awesome technician to handle our job.
Very professional. Did an excellent job.
Professional people, professional job, fair price!
The gentleman that came out to our house to provide the carpet and tile cleaning services was very professional and did a great job!
My technician was on time, polite, and worked quickly and efficiently. I was concerned maybe he was too quick, but the results were conclusive. The carpeting has a clean feel to it and did a much better job on the stairs than the last time I had them cleaned.
Very pleased with this company. They were prompt, professional, and extremely pleasant. Love the results as well.
The products are allergy safe. The process is thorough. The finished product is breath-taking.
The service was efficient,the technician was professional and courteous,results were outstanding.
Thorough cleaning and unscented cleaning solutions
I could not get over how soft our carpets are after the cleaning
Professional, courteous and quick.
We are going to tell our friends and neighbors to get your service for all the needs good job
The final product looks great. The two-person crew was outstanding. Much appreciated.
Second time we have use Zerorez and I could not be happier. Oscar was an amazing guy to come into our home and clean our carpets. He took the time to talk to my kids with all of their questions and still do an amazing job. I will continue to use Zerorez any time we need carpets cleaned and I will be asking for Oscar to come back! Thank you fkr what y'all do!
The products are clean, which is very important for those who have allergies in my home. The service is quick and efficient and the dry time is fast!
Ron was outstanding! He arrived on time, discussed what needed to be done, expertly removed several stains, and left the carpet looking practically new. I would definitely use ZeroRez again!
The tech didn’t call prior to come, I thought there was a 30min heads up.
The day following the cleaning, I found spray residue on the wood floor surrounding the rug, on dresser drawer and a connecting bathroom floor.
We apologize you were anything less than 100% satisfied with service. We always strive to reach all customers expectations. All technicians should be calling 30 minutes prior to arriving, management will be looking into why you did not get that call and we sincerely apologize. Someone from our office will be reaching out to you shortly to discuss
if we need to send someone out to you to wipe down your hardwood.
Friendly and professional technicians. Did a good job cleaning the carpets in my investment condo prepping it for sale. Received above listing price offer within 24 hours and is under contract.