Zerorez DC Metro
23590 Overland Dr, Suite #140
Sterling
VA 20166
United States

Average rating: 9.1 out of 10 based on 4085 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 4, 2020 — Rated 10 out of 10 by Leonard Grus Zerorez DC Metro
What do you like about our products and services?

Very professional and prompt service. My 20-year old carpet looks like new!

Report a concern   July 3, 2020 — Rated 10 out of 10 by L.W. Zerorez DC Metro
What do you like about our products and services?

Professionalism

Report a concern   July 3, 2020 — Rated 10 out of 10 by V.V. Zerorez DC Metro
What do you like about our products and services?

Timely, no surprises, efficient.

Report a concern   July 3, 2020 — Rated 10 out of 10 by A.K. Zerorez DC Metro
What do you like about our products and services?

We have always had good service and we like that the product is green.

Report a concern   July 2, 2020 — Rated 10 out of 10 by C.W. Zerorez DC Metro
What do you like about our products and services?

Your product is excellent. Our house looked fantastic after the treatment. Also, the technician was very professional.

Report a concern   July 2, 2020 — Rated 10 out of 10 by John Wenzel Zerorez DC Metro
What do you like about our products and services?

Friendly and professional technicians. Did a good job cleaning the carpets in my investment condo prepping it for sale. Received above listing price offer within 24 hours and is under contract.

Report a concern   July 2, 2020 — Rated 10 out of 10 by J.B. Zerorez DC Metro
What do you like about our products and services?

Speedy, polite, and effective.

Report a concern   July 1, 2020 — Rated 10 out of 10 by K.W. Zerorez DC Metro
What do you like about our products and services?

It was very simple to set up the service. The follow up and instructions were clear and Easy. The worker came into the house was great, very respectful and payed attention he noticed we had a cat and made sure we knew the door would have to be cracked and didn’t want him to get out. He was very great at explaining what he would do. We had a spot in one of he rooms I was concerned about and he went step by step on what to expect. It came out with just the cleaning! I will continue to use this company and refer them!

Report a concern   July 1, 2020 — Rated 10 out of 10 by S.F. Zerorez DC Metro
What do you like about our products and services?

Great job cleaning!

Report a concern   June 30, 2020 — Rated 10 out of 10 by K.C. Zerorez DC Metro
What do you like about our products and services?

Hands on, responsive! Luis is the best!

Report a concern   June 28, 2020 — Rated 10 out of 10 by M.C. Zerorez DC Metro
What do you like about our products and services?

Very Professional, Great Service, reasonable price and saved my wall to wall carpeting!

Report a concern   June 27, 2020 — Rated 10 out of 10 by J.S. Zerorez DC Metro
What do you like about our products and services?

Will was professional friendly helpful. Just what we expected.

Report a concern   June 27, 2020 — Rated 9 out of 10 by Antonia Spaith Zerorez DC Metro
What do you like about our products and services?

Zerorez is always able to get out the most stubborn stains. They are well trained and they know their chemicals and the reaction on different types of carpet materials.

Report a concern   June 27, 2020 — Rated 10 out of 10 by D.S. Zerorez DC Metro
What do you like about our products and services?

Friendly and professional technicians

Report a concern   June 26, 2020 — Rated 10 out of 10 by B.R. Zerorez DC Metro
What do you like about our products and services?

They arrived within the window. The gentlemen were highly skilled, friendly and professional. My rugs were cleaner than any other service I’ve ever used on my 35 year old rugs. They were close to the day they were bought and installed back in 1985. Yes the services provided by the team were that good! I’m using them again to clean my furniture now.

Report a concern   June 26, 2020 — Rated 10 out of 10 by Ruth Wright Zerorez DC Metro
What do you like about our products and services?

Both gentlemen were kind, efficient and my chair looks great knowing that because it is so old I did not know if it would come clean.
A great company.
Ruth

Report a concern   June 25, 2020 — Rated 10 out of 10 by S.C. Zerorez DC Metro
What do you like about our products and services?

Reliable and timely. Great technician.

Report a concern   June 25, 2020 — Rated 10 out of 10 by Christina Fowler Zerorez DC Metro
What do you like about our products and services?

Great work and affordable! Every technician that I encountered was lovely, very helpful and knowledgeable. I would definitely tip them if I was allowed.

Report a concern   June 23, 2020 — Rated 10 out of 10 by David Sledge Zerorez DC Metro
What do you like about our products and services?

Very professional technician. Oscar was great! He took the time to clean them right and put in the effort required to ensure an amazing result. He left our carpets looking brand new and noticeably fresher smelling. I should mention our carpets are 9 years old and Oscar and the Zerorez process has them looking phenomenal! Thank you Zerorez for sending an awesome technician to handle our job.

Report a concern   June 23, 2020 — Rated 10 out of 10 by C.P. Zerorez DC Metro
What do you like about our products and services?

Very professional. Did an excellent job.

Report a concern   June 23, 2020 — Rated 9 out of 10 by Michael J Shearer Zerorez DC Metro
What do you like about our products and services?

Professional people, professional job, fair price!

Report a concern   June 23, 2020 — Rated 10 out of 10 by K.O. Zerorez DC Metro
What do you like about our products and services?

The gentleman that came out to our house to provide the carpet and tile cleaning services was very professional and did a great job!

Report a concern   June 23, 2020 — Rated 9 out of 10 by B.D. Zerorez DC Metro
What do you like about our products and services?

My technician was on time, polite, and worked quickly and efficiently. I was concerned maybe he was too quick, but the results were conclusive. The carpeting has a clean feel to it and did a much better job on the stairs than the last time I had them cleaned.

Report a concern   June 23, 2020 — Rated 10 out of 10 by T.S. Zerorez DC Metro
What do you like about our products and services?

Very pleased with this company. They were prompt, professional, and extremely pleasant. Love the results as well.

Report a concern   June 22, 2020 — Rated 10 out of 10 by A.B. Zerorez DC Metro
What do you like about our products and services?

The products are allergy safe. The process is thorough. The finished product is breath-taking.

Report a concern   June 21, 2020 — Rated 10 out of 10 by Sheila Gent Zerorez DC Metro
What do you like about our products and services?

The service was efficient,the technician was professional and courteous,results were outstanding.

Report a concern   June 19, 2020 — Rated 10 out of 10 by M.G. Zerorez DC Metro
What do you like about our products and services?

Thorough cleaning and unscented cleaning solutions

Report a concern   June 19, 2020 — Rated 10 out of 10 by Tim Kyriakides Zerorez DC Metro
What do you like about our products and services?

I could not get over how soft our carpets are after the cleaning

Report a concern   June 18, 2020 — Rated 10 out of 10 by H.W. Zerorez DC Metro
What do you like about our products and services?

Professional, courteous and quick.

Report a concern   June 18, 2020 — Rated 8 out of 10 by M.M. Zerorez DC Metro
What could we do to improve?

We are going to tell our friends and neighbors to get your service for all the needs good job


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