What our clients think of us!

Josh ( the representative that cleaned my carpet) and Dawn (the representative that scheduled my appointment) were truly wonderful to work with. They were the picture of professionalism and it was easy to tell that they truly put customer satisfaction first! I’m looking forward to scheduling my next appointment!

Tie to WMAL and excellent service

The service was very professional

He did a fantastic job, the carpets look great and got rid of the pet odor

Before it dried the carpet looked get. I know all stains may not come out but the carpet looks just as bad as it did before it was cleaned.

The carpet was wet for almost 36 hours. The tech who did it came back after about 30 hours and told me it was too wet. He should have addressed that when he was here. Also he damaged a wall with his hose and pipe as well as scratch some flooring and his supervisor told me someone would come and fix it. This was august 6 and I've not heard from anyone

Friendly and informative technician. Great results.

Great service, very pleased with the technician and his attention to detail

Very friendly professionals who care about the service they are providing and want to please the customers.

Straightforward team. Great outcome.

Technician was very nice and friendly, he did a nice job with our carpets.

Excellent service! Thank you!

We have been a die hard fan of Zerorez and this is the first time we have been disappointed. Our technician was polite and professional, but if this is redone we would like not to have the same person.The tile cleaning was unsatisfactory to say the least. The grout was not cleaned but the sealing is spread all over. There was a residue left on the tile which is now being tracked throughout the clean carpet. There were two small stains in separate rooms which were totally left untreated. The three area rugs were attempted to be cleaned and are still visibly dirty. This should not be the case since all three were cleaned and treated before we moved and before they were rolled up. Our house needs to be cleaned again.

Zerorez specialist did a great job cleaning dirt and grease from a light colored carpet. Very professional and efficient. Have already recommended zerorez to friends.

Great customer service. Raheem was great.
Thank you so much!

Zerorez’s professionalism is unparalleled. Exceptionally great service every single time we used them. Courteous, punctual and flexible handling of any situation that arises. They truly want to help and care about their customers. So rare these days!

Will Hobbes was excellent. He explained what he was doing and what each treatment was for. He took his time. We were very pleased.
If I could give him a 15 out of 10 - I would.
Sincerely,
Mary Jayne

I have hired Zerorez for there carpet cleaning services. They have done an amazing job! I would recommend them to all my friends and colleagues.

They communicated with me ahead of time. They arrived in the service window. Guy was polite and got straight to work. Worked a swear up cleaning the carpet. Asked me to inspect his work. Great job! Packed up quickly. I paid and he left! Wow. A company that does what is promised to do. Totally recommend!

Great service and great results. Luis Padilla did our service. He was professional, knowledgeable, personable and competent. It was a great over all experience and we'll definitely be using Zerorez again.

I saw a big difference in my carpet. The tech was very kind and went about his work.
He pointed out to me though I could see the difference before and after. This procedure doesn't leave a lot of water in the carpet.
Thank you.

Joshua arrived on time. Worked diligently. He was professional. Did a fantastic job.

They came promptly and did an incredible job cleaning our carpet. Very courteous and helpful. Thank you very much!

Excellent prompt servicw!
The technicians knew their product.
The carpets are beautiful.

Readily available appointments
Technician called to give me ballpark arrival time
Worked efficiently
Polite

Everything

Professionalism and price!

Second time we have used your service and are very satisfied with the process and the result.

Guenter J. Lorenz Fairfax, VA.

I had my sectional sofa cleaned - which looked fine. However, there was a gigantic wet area on my carpet near the sofa. I had to take apart the sofa, roll up the rug, run dehumidifiers and fans for about 48 hours to get the area dry. Now my rug does not lay well.

The technician, Ron, was very good. He was punctual and neat. He was very knowledgeable about the process. What was frustrating was understanding the pricing. I understand what I was quoted over the phone was an estimate; however, when I stated "oversized room," he explained to me that due to the size, it was actually 3 rooms. Of course, this affected the price. I think adding dimensions to your descriptions would be helpful in the future. Thank you.