What our clients think of us!

The hose burst and black dirty water splattered everywhere. On the hardwood floors, the stair railings, and my freshly painted walls. The technician didn’t clean any of it.
He had to leave for 30+ mins to repair the hose and then returned.
The hose was pulled around corners and between floors which scratched up my walls and scraped a corner down to the wood. Totally unacceptable!!!!

The last person that cleaned the carpet did the best job we have had yet. He did up sell the job but it was worth the extra cost since it worked so well.

The employee who came the second time around was absolutely incredible. He was the supervisor and did an exceptional job. I will only have him back to clean!

While the technician was thorough and did a nice job, the Zerorez rescheduled from the morning to the afternoon without notifying me. In fact had I not called the day of I wouldn’t have known they rescheduled at all.

We’ve hired Zerorez multiple times to clean our sofa and chair upholstery. The techs have always been very courteous and knowledgeable, and we’re always pleased with the results.

Honest expectations right up front. Undersold and overdelivered! Everyone was generally polite and respectful. My carpets look amazing and I can’t wait to have them back for my upstairs rugs. I too am a business owner and have recommended them to 5 people already who I know will use Zerorez services.
Side note: Luis is a doll with a great story and I appreciate him sharing it with us.

Fast, efficient and a job well done

I don't notice a major ($200+) difference in how clean my carpets look and smell. The "high traffic treatment" waiver that the gentleman had me sign - it was not made clear that signing that waived the 30 day satisfaction guarantee.

The price was higher than I expected in the end. Your rep said that my carpets wouldn't be clean without the add-ons, but I contacted you because of the price.

As always, I am pleased with the services Zerorez offered. I was able to meet the owner who personally came and inspected our commercial job. The ladies at the office were so patient with us in rescheduling due to logistics. The finished result was amazing! No need to look any further; this is the carpet, rug and upholstery cleaning company that will get the job done!

You Always recommend Waze really need it for the carpet

No chemicals.Fast efficient service.Quick drying.

The clean not stiff feeling of the carpet

Great service.

great people...excellent communications

Great results with “green” products. Little to no smell. Carpet stayed soft.

Best service for pick up and delivery. Also initially chose your company because no scented cleaning supplies used.

This will be the second time a technician showed up with equipment which have problems. This time the equipment was missing a wheel. If this is your profession, maintenance of equipment is required.

Our carpets are completely dry w/in a few hours!!! Service is always done with a smile & friendly!

Professional carpet care that smells great and looks exceptional!

Clean smelling and amazing look!

The owner was very responsive and attended to the problem areas on my carpet.

Efficient and friendly

Always willing to come back out a 2nd time if need be. Professional, friendly, helpful!

The carpets looked amazing after the service and the spots that were our areas of concern look new. Would 100% recommended Zerorez!

Always friendly and professional services provided by knowledgable and well trained technicians. Cleaning products that actually clean. And technicians that actually explain the processes and care about the clients’ property.

My family’s most recent cleaning was done by Will and he was amazing. He took the time to explain the differences in the cleaning process for different materials as not to ruin any upholstery, tile, or carpets. He set realistic goals for some of our older items and the. Still made then good as new if not better. Will was a hard and diligent worker, he was friendly and professional, and great to work wilth.

Also, as far as scheduling and figuring out what was needed Dawn was easy to work with, knowledgeable and didn’t pressure me into any services.

Thank you ZeroRez!

Good customer service but didn't love the service. My couch looks darker than before the technician arrived.

Makes sofa and headboard look like new

Great service, easy to work with! First time cleaning couches, I wasn't sure what to expect. They definitely look cleaner, but it wasn't like brand-new. I guess it's hard to know what to expect though.

I was expecting something better than competitors. If I had the time I could have done as well - with my Bissell. Under-impressed. For the price…double what Stanley Steemer, or A1 charges. I’m kind of miffed. This was the same service as Stanley Steemer offers - nothing better. No difference in equipment. Except Stanley Steemer - actually scrubbed my carpets - rotary scrubbed my high traffic areas and they were more clean. I installed this carpet 3 years ago. It’s not that old.

So now, I going to have to do what I didn’t want to do - clean my hallway myself. Again.

Anyway - once and done. A waste of my cash. A waste of my time. Although - the carpet guy was pleasant and a good person.