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based on 4085 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Thank you for your feedback and review. We are so pleased you enjoyed your cleaning process. Give us a call for your next service.
Joshua was great and I can’t believe how much better the kitchen looks.
Thank you for your feedback and excellent review. We are so pleased you had a great cleaning experience. Call us again for your next service.
Efficient and effective process.
Thank you for your excellent review and feedback. We appreciate your business. Give us a call back for your next cleaning.
Techs were great and my carpet looks like it did 10 years ago. Thanks!!!
Thank you for your excellent feedback and review. It was a pleasure working with you. Call us again for your next service.
Zerorez people are wonderful and the process is great--they were very responsive when we had an emergency, too. They have been our go-to carpet and furniture cleaning professionals for many years--no matter what the challenge is, the results are always excellent. Thanks very much! April 2022
Thank you for being a loyal customer. Our mission is to become the most trusted provider in our industry. So we want to bring our loyalty back to you. We are so pleased you enjoyed our service. Call us again for your next appointment.
Luis was AWESOME!! I can’t believe how clean my carpets and floors are ! Thank you
Thank you for your excellent feedback and review. We are delighted we were able to assist in the cleaning process. Give us a call for your next cleaning.
We were very happy with the service we received. The carpets look great. This is the second time we have called Zerorez to do our carpets. The technician was thorough, knowledgeable and very professional.
Hi,
I’ve been using Zerorez the last couple of years to keep my sofa and area rugs clean. I just had anotHer service done on Tuesday, March 29th and noticed this on one of the cushions. It looks like the upholstery was torn or scrubbed too much. THis was not there before the cleaning. This is a very expensive couch and other than re-upholstering it I don’t know how this can be fixed. I am very disappointed and upset with this. [already sent email to customer service with pic]
Friendly, fast, great service.
Thank you for your feedback and review. We appreciate your business. Call us again for your next service.
I was very impressed with Zerorez service. They were able to fit me in last minute and did an excellent job for a fair price! Thank you!
Thank you for your positive feedback and review. Thank you for giving us an opportunity. Give us a call back for your next service.
Professional and Friendly
Thank you for your positive feedback and review. We are so pleased you had a Great cleaning experience. Call us again for your next service.
Fast, friendly technician with excellent results!
Thank you for your feedback and review. We are so pleased to hear you enjoyed your appointment. Call us again for your next service.
Easy scheduling, professional service, great results with my carpets!
Thank you for your feedback and review. We are so pleased to hear your appointment worked out smoothly. Give us a call back for your next appointment.
Very pleased with our cleaning and the service we received. Will definitely be using them again.
Thank you for your feedback and review. We are delighted to hear you enjoyed your service. Call us again for your next appointment.
Very Professional Service. Honest!!
Thank you for your feedback and excellent review. It was our pleasure coming out and helping you with your service. We are pleased we were able to meet your expectations. Call us again for your next service.
Technician did a thorough job.
Thank you for your positive review and rating. We appreciate your time and business. We are delighted we were able to meet your expectations. Give us a call for your next cleaning.
There are still a bunch of spots as well as a stain.
Thank you for your feedback and review. Unfortunately, staining depends on how long it has been in the fibers & what the cause of it was. We work aggressively in those areas of concern but sometimes those stains just don't come out. We are delighted all of the other cleaning process worked out well. Give us a call for your next cleaning.
Speed and professionalism
Thank you for your positive feedback and excellent rating. Thank you for allowing us to come into your home for a professional cleaning. We are delighted we were able to meet your expectations. Call us again for your next service.
Your man Will did a very nice job, please send him at our next cleaning. Thank you!
Thank you for your positive feedback and excellent rating. We are delighted we were able to meet your expectations. Call us again for your next service.
Have used many times
Thank you for being a loyal customer. We appreciate your business. We are delighted we meet your expectations time after time. Call us again for your next service.
Zero Res is excellent, we look forward to our annual carpet cleaning. The technicians are always so helpful and flexible. With kids and cats, Zero Res is the only reason our carpets have stayed in such good shape!
Thank you for your excellent review and feedback. We appreciate your time and business. We are so pleased we are able to bring the beauty out of your carpet with each cleaning we provide. Call us again for your next service.
No additional focus on high impacted areas
Thank you for your review and feedback. We appreciate our customers time and business. We apologize if stains are not able to be removed there are many factors that play apart of the process. Overall we are delighted, you had a great experience with us. Call us again for your next service.
Service was great and the individual who showed was also did a great job.
Thank you so much for your excellent review and feedback. It was our pleasure assisting you. Call us again for your next service.
They were on time very efficient what a great company to do business with
Thank you for your positive feedback and great review. Our mission is to become the most trusted provider in our industry. Thank you for giving us a opportunity and inviting us into your home. Call us again for your next service.
Great job!
Thank you for your feedback and excellent review. We appreciated your time and business. Give us a call back for your next cleaning.
The Zerorez technician was prompt, professional and did a great job!
Thank you for your positive feedback and review. We appreciated your time and business. Call us again for your next cleaning.
On time, excellent results and very courteous service!!!
Thank you for your excellent review and feedback. We appreciate your time and business. Call us again for your next cleaning.
Awful experience.
Thank you for your feedback and review. We apologize your were not happy with cleaning we had performed after multiple attempts.
The carpet cleaning part of the job was excellent. However, I was disappointed in the cleaning of the bathroom tile/grout and shower. They really didn't look any different from before the cleaning was done, especially in the corner areas, the baseboard tiles, the tiled area behind the toilet and the lower 1/3 of the shower walls. I think that if the tool used for the cleaning is too big for some tiled areas, that they were not cleaned by hand.
The technician was prompt and courteous and did a great job cleaning and deodorizing our carpets.
Was quick and professional!