Zerorez Eugene
156 South 20th Street STE F
Springfield
Oregon (OR) 97477
United States

Average rating: 8.9 out of 10 based on 4383 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 27, 2022 — Rated 7 out of 10 by C.S. Zerorez Eugene
What could we do to improve?

Didn’t remove some easily removable soiled spots in my bedroom.

Report a concern   October 26, 2022 — Rated 10 out of 10 by Chrisy Hightower Zerorez Eugene
What do you like about our products and services?

Dominic did a great job and was very helpful and nice. Thank you!

Report a concern   October 25, 2022 — Rated 10 out of 10 by T.M. Zerorez Eugene
What do you like about our products and services?

I always get very clean carpets. They dry quickly with no odor or crunchy residue.

Report a concern   October 25, 2022 — Rated 10 out of 10 by M.L. Zerorez Eugene
What do you like about our products and services?

Great workers. Kept in touch. Called was right on time excellent job

Report a concern   October 25, 2022 — Rated 10 out of 10 by Keith Barr Zerorez Eugene
What do you like about our products and services?

Adam did a very good job. I would recommend your services to friends.

Report a concern   October 25, 2022 — Rated 8 out of 10 by J.B. Zerorez Eugene
What could we do to improve?

I was very pleased with Tyler, he explained everything as he went along.

Report a concern   October 25, 2022 — Rated 10 out of 10 by A.D. Zerorez Eugene
What do you like about our products and services?

The technician did a fantastic job and was very personable.

Report a concern   October 25, 2022 — Rated 10 out of 10 by Lori Chaffin-Britt Zerorez Eugene
What do you like about our products and services?

Rich, the technician, was very polite, informative and hardworking. He did a wonderful jog on carpets, furniture and tile/grout. We will definitely use Zerorez again!

Report a concern   October 24, 2022 — Rated 9 out of 10 by T.F. Zerorez Eugene
What do you like about our products and services?

Felt technician was knowledgeable and worked hard to meet our needs and requests. Also explained the process well. Pleased with the outcome and his service.

Report a concern   October 23, 2022 — Rated 10 out of 10 by Nicole Ivey Zerorez Eugene
What do you like about our products and services?

The technician was great - friendly, apologetic for the initial sprayer blowing out 1/5 of my house's electricity - that's still not addressed yet and my stove can't be used. He called to let me know he was going to be late and when he likely would arrive. He worked hard on cleaning the carpet and checked regularly to make certain I was satisfied - all but with the electrical outage that still has not been addressed.

He worked to get the job done even though he was working at 7:30 pm and beyond. No grumbling from him at all. Delightful young man.

Report a concern   October 22, 2022 — Rated 10 out of 10 by Beverly Glover Zerorez Eugene
What do you like about our products and services?

Best job I’ve had done in the 16 years I’ve been here.

Report a concern   October 22, 2022 — Rated 10 out of 10 by C.J. Zerorez Eugene
What do you like about our products and services?

Tyler was professional, friendly and happy to answer any questions I had. He mentioned a treatment for stains that would benefit our lifestyle. We have used Zerorez several times in another residence and have always been happy with the service.

Report a concern   October 22, 2022 — Rated 7 out of 10 by J.H. Zerorez Eugene
What could we do to improve?

Carpets look great couch and loveseat very streaky and should have not cleaned them

Report a concern   October 22, 2022 — Rated 10 out of 10 by L.P. Zerorez Eugene
What do you like about our products and services?

Arrived as stated, very quick, efficient, yet friendly. Price was just as quoted.

Report a concern   October 21, 2022 — Rated 9 out of 10 by J.C.H. Zerorez Eugene
What do you like about our products and services?

Carpet cleaning does a good job

Report a concern   October 21, 2022 — Rated 10 out of 10 by Suzie Johnson Zerorez Eugene
What do you like about our products and services?

AWESOME WORK! Our couch and love seat cushions and pillows look brand new!!! Very friendly and gave us the best deal for what we had cleaned! Their carpet cleaning is just as good! I’ve recommended them to everybody I know.

Report a concern   October 21, 2022 — Rated 9 out of 10 by K.K. Zerorez Eugene
What do you like about our products and services?

Very clean carpet after I thought it would not come clean. Associate was very friendly and helpful with suggestions

Report a concern   October 21, 2022 — Rated 10 out of 10 by Don Jongeward Zerorez Eugene
What do you like about our products and services?

Great service, prompt friendly tech

Report a concern   October 20, 2022 — Rated 10 out of 10 by Carla Ayres Zerorez Eugene
What do you like about our products and services?

Professional, courteous, friendly and did a great job on my carpets. He was able to get stains out that have been in my carpet for a long time. I will definitely use them for any deep cleaning needs.
Thanks Again!

Report a concern   October 20, 2022 — Rated 8 out of 10 by S.J. Zerorez Eugene
What could we do to improve?

Technician was very rushed and seemed behind schedule. He came at the end of the 4-hour window (around 4 PM) and said he had 2 more calls that day. It was inconvenient for us to have to wait until the end of the day for the cleaning. We paid for 3 rooms to be cleaned, and he said he might not be able to do our stairwell, which was considered a room. That didn't seem right based on what we had paid for. When we returned home the next day, carpet seemed clean in the 2 rooms. However, I could not tell if the stairwell had been cleaned. In the future, we would want to ensure all areas are cleaned.

Report a concern   October 20, 2022 — Rated 10 out of 10 by Denny Watts Zerorez Eugene
What do you like about our products and services?

great job, Fast and very professional. Highly recommend

Report a concern   October 20, 2022 — Rated 10 out of 10 by Kara Litwiller Zerorez Eugene
What do you like about our products and services?

Great service!

Report a concern   October 19, 2022 — Rated 10 out of 10 by Deanne Bargar Zerorez Eugene
What do you like about our products and services?

Adam did an amazing job. Very thorough and explained very well. I would defiantly ask for him back!

Report a concern   October 19, 2022 — Rated 10 out of 10 by S.N. Zerorez Eugene
What do you like about our products and services?

Carpets seem cleaner (no residue) after the cleaning. Tyler was very friendly and informative.

Report a concern   October 19, 2022 — Rated 10 out of 10 by R.N. Zerorez Eugene
What do you like about our products and services?

Great JOb !!!

Report a concern   October 19, 2022 — Rated 10 out of 10 by L.A. Zerorez Eugene
What do you like about our products and services?

Good product and great service

Report a concern   October 17, 2022 — Rated 10 out of 10 by C.M. Zerorez Eugene
What do you like about our products and services?

Extremely professional. Did a great job and was very precise in cleaning our carpets.

Report a concern   October 17, 2022 — Rated 9 out of 10 by W.F. Zerorez Eugene
What do you like about our products and services?

Our carpets were a challenge to clean. The results were very good and efficient. Will remember that when they are due to be cleaned aga9in.

Report a concern   October 17, 2022 — Rated 10 out of 10 by B.B. Zerorez Eugene
What do you like about our products and services?

very accommodating technician who was polite and arrived on time. He did an excellent job with the carpets and was friendly and efficient.

Report a concern   October 15, 2022 — Rated 10 out of 10 by N.C. Zerorez Eugene
What do you like about our products and services?

Very satisfied with work done; punctual; thorough; answered questions well


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