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4383 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Dominic did a great job and was very helpful and nice. Thank you!
I always get very clean carpets. They dry quickly with no odor or crunchy residue.
Great workers. Kept in touch. Called was right on time excellent job
Adam did a very good job. I would recommend your services to friends.
I was very pleased with Tyler, he explained everything as he went along.
The technician did a fantastic job and was very personable.
Rich, the technician, was very polite, informative and hardworking. He did a wonderful jog on carpets, furniture and tile/grout. We will definitely use Zerorez again!
Felt technician was knowledgeable and worked hard to meet our needs and requests. Also explained the process well. Pleased with the outcome and his service.
The technician was great - friendly, apologetic for the initial sprayer blowing out 1/5 of my house's electricity - that's still not addressed yet and my stove can't be used. He called to let me know he was going to be late and when he likely would arrive. He worked hard on cleaning the carpet and checked regularly to make certain I was satisfied - all but with the electrical outage that still has not been addressed.
He worked to get the job done even though he was working at 7:30 pm and beyond. No grumbling from him at all. Delightful young man.
Best job I’ve had done in the 16 years I’ve been here.
Tyler was professional, friendly and happy to answer any questions I had. He mentioned a treatment for stains that would benefit our lifestyle. We have used Zerorez several times in another residence and have always been happy with the service.
Carpets look great couch and loveseat very streaky and should have not cleaned them
Arrived as stated, very quick, efficient, yet friendly. Price was just as quoted.
Carpet cleaning does a good job
AWESOME WORK! Our couch and love seat cushions and pillows look brand new!!! Very friendly and gave us the best deal for what we had cleaned! Their carpet cleaning is just as good! I’ve recommended them to everybody I know.
Very clean carpet after I thought it would not come clean. Associate was very friendly and helpful with suggestions
Great service, prompt friendly tech
Professional, courteous, friendly and did a great job on my carpets. He was able to get stains out that have been in my carpet for a long time. I will definitely use them for any deep cleaning needs.
Thanks Again!
Technician was very rushed and seemed behind schedule. He came at the end of the 4-hour window (around 4 PM) and said he had 2 more calls that day. It was inconvenient for us to have to wait until the end of the day for the cleaning. We paid for 3 rooms to be cleaned, and he said he might not be able to do our stairwell, which was considered a room. That didn't seem right based on what we had paid for. When we returned home the next day, carpet seemed clean in the 2 rooms. However, I could not tell if the stairwell had been cleaned. In the future, we would want to ensure all areas are cleaned.
great job, Fast and very professional. Highly recommend
Great service!
Adam did an amazing job. Very thorough and explained very well. I would defiantly ask for him back!
Carpets seem cleaner (no residue) after the cleaning. Tyler was very friendly and informative.
Great JOb !!!
Good product and great service
Extremely professional. Did a great job and was very precise in cleaning our carpets.
Our carpets were a challenge to clean. The results were very good and efficient. Will remember that when they are due to be cleaned aga9in.
very accommodating technician who was polite and arrived on time. He did an excellent job with the carpets and was friendly and efficient.
Very satisfied with work done; punctual; thorough; answered questions well
Didn’t remove some easily removable soiled spots in my bedroom.