Zerorez Eugene
156 South 20th Street STE F
Springfield
Oregon (OR) 97477
United States

Average rating: 8.9 out of 10 based on 4393 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 25, 2015 — Rated 10 out of 10 by E.S. Zerorez Eugene
What do you like about our products and services?

through, friendly, good price

Report a concern   June 24, 2015 — Rated 10 out of 10 by Leah Hilckson Zerorez Eugene
What do you like about our products and services?

Truly clean carpet

Report a concern   June 21, 2015 — Rated 10 out of 10 by Dave & Pat Vargas Zerorez Eugene
What do you like about our products and services?

Phone call reminded us of appointment. Worker showed up on time, was very efficient, and did an excellent job cleaning our carpets.

Report a concern   June 18, 2015 — Rated 10 out of 10 by J.H. Zerorez Eugene
What do you like about our products and services?

Very nice job.
although there needed a follow up call, it was done very graciously.
Thank you.

Report a concern   June 18, 2015 — Rated 10 out of 10 by C.C. Zerorez Eugene
What do you like about our products and services?

Chemical Free
Great people (from scheduling to service provider)
House does not smell like artificial anything. Thank you!

Report a concern   June 15, 2015 — Rated 10 out of 10 by A.P. Zerorez Eugene
What do you like about our products and services?

Very friendly and carpets look great!

Report a concern   June 14, 2015 — Rated 10 out of 10 by S.L. Zerorez Eugene
What do you like about our products and services?

Very polite and professional can-do attitude of tech.
Awesome cleaning techniques.
Super service,

Report a concern   June 13, 2015 — Rated 10 out of 10 by A.H.L. Zerorez Eugene
What do you like about our products and services?

the worker is always friendly and I heard the stuff is good for the rug

Report a concern   June 12, 2015 — Rated 10 out of 10 by S.K. Zerorez Eugene
What do you like about our products and services?

Safe for kids and pets .... fast drying ... great customer service!

Report a concern   June 12, 2015 — Rated 10 out of 10 by O.P. Zerorez Eugene
What do you like about our products and services?

He was on time and did a great job in a very professional manner.

Report a concern   June 11, 2015 — Rated 5 out of 10 by J.A. Zerorez Eugene
How did we disappoint you and what can we do to make things right?

Too much upsale. Technician asked if when I made the appointment, did I give him the room size? No, I was not asked. He said due to size of living room, 20 x 20, would count as 2 areas.

Technician was very polite, did a very good job, showed up on time. I was to receive a phone call prior to technician showing up. I did not receive. Was OK, but I thought I would receive the call.

Report a concern   June 11, 2015 — Rated 10 out of 10 by L.F. Zerorez Eugene
What do you like about our products and services?

very pleased with level of customer service & very nice job on carpet! We certainly will use this company again!

Report a concern   June 3, 2015 — Rated 10 out of 10 by D.C. Zerorez Eugene
What do you like about our products and services?

Very thorough cleaning and good, friendly service.

Report a concern   May 30, 2015 — Rated 10 out of 10 by P.D. Zerorez Eugene
What do you like about our products and services?

The green aspect and lack of residue.

Report a concern   May 25, 2015 — Rated 10 out of 10 by B.W. Zerorez Eugene
What do you like about our products and services?

They did a great job!!

Report a concern   May 25, 2015 — Rated 7 out of 10 by R.D.R. Zerorez Eugene
What could we do to improve?

We were pleased with the outcome of the cleaning and professionalism of your technician Jaron on May 15th. My only disappointment is that I can't seem to get the promised Receipt . Jaron said it would come by E Mail as he left. When it didn't arrive I called you office three days later and verified my E Mail address with the operator who said it would be sent within 24 hours. That was a week ago. CAN YOU HELP ME??
Name removed Rexroad

Report a concern   May 18, 2015 — Rated 10 out of 10 by D.K.S. Zerorez Eugene
What do you like about our products and services?

My carpets look fantastic and the technician that came out was very knoledgable and beyond professional, great job.

Report a concern   May 18, 2015 — Rated 10 out of 10 by Robert Stewart Zerorez Eugene
What do you like about our products and services?

Jaron was very friendly and thoroughly explained how it works. Two rooms, stairs, and a hallway were completed quicker than I expected. Very reasonable price. My carpet never looked so clean and I've used all methods in the past. Thanks zerorez

Report a concern   May 17, 2015 — Rated 10 out of 10 by M.D. Zerorez Eugene
What do you like about our products and services?

Your workers are friendly and professional. I had great customer service once again.
I like the hydrolysis process that does not need to use soap.

Report a concern   May 7, 2015 — Rated 10 out of 10 by L.F. Zerorez Eugene
What do you like about our products and services?

Very fast and thorough

Report a concern   May 5, 2015 — Rated 10 out of 10 by J.H. Zerorez Eugene
What do you like about our products and services?

I am so happy with Jaroms work

Report a concern   May 4, 2015 — Rated 10 out of 10 by K.R. Zerorez Eugene
What do you like about our products and services?

Jarom was very knowledgeable and did a very good job.

Report a concern   May 2, 2015 — Rated 10 out of 10 by T.N. Zerorez Eugene
What do you like about our products and services?

We love the method of cleaning - plus technician was very helpful! Also SO appreciate them wearing booties to cover their shoes!!! Prompt too!

Report a concern   April 29, 2015 — Rated 10 out of 10 by E.M. Zerorez Eugene
What do you like about our products and services?

The young man who came to my home was a gentleman and explained the process and why it works. He was respectful of my home and made sure he protected my floors. I would and have recommended this business to friends.

Report a concern   April 27, 2015 — Rated 10 out of 10 by Nancy Garratt Zerorez Eugene
What do you like about our products and services?

You were on time, professional and courteous and, my carpets look beautiful!

Report a concern   April 24, 2015 — Rated 10 out of 10 by Marion Roybal Zerorez Eugene
What do you like about our products and services?

You met all my expectations and made an extra effort to come to our home which is outside of your service area and I appreciated that. I have already recommended you. Hard to know which counties you serve though since we are Yamhill, not your area.

Report a concern   April 20, 2015 — Rated 10 out of 10 by M.W. Zerorez Eugene
What do you like about our products and services?

The great job

Report a concern   April 16, 2015 — Rated 10 out of 10 by B.H.H. Zerorez Eugene
What do you like about our products and services?

.the respectability and efficiency of your employee the fact that he was on time and very courteous and did a fine job

Report a concern   April 12, 2015 — Rated 10 out of 10 by N.W. Zerorez Eugene
What do you like about our products and services?

My carpet looks like new.

Report a concern   April 9, 2015 — Rated 10 out of 10 by S.A. Zerorez Eugene
What do you like about our products and services?

Friendly and the clean carpet looks great, took the animal smell away too


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