Zerorez Eugene
156 South 20th Street STE F
Springfield
Oregon (OR) 97477
United States

Average rating: 8.9 out of 10 based on 4409 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 25, 2015 — Rated 10 out of 10 by B.W. Zerorez Eugene
What do you like about our products and services?

They did a great job!!

Report a concern   May 25, 2015 — Rated 7 out of 10 by R.D.R. Zerorez Eugene
What could we do to improve?

We were pleased with the outcome of the cleaning and professionalism of your technician Jaron on May 15th. My only disappointment is that I can't seem to get the promised Receipt . Jaron said it would come by E Mail as he left. When it didn't arrive I called you office three days later and verified my E Mail address with the operator who said it would be sent within 24 hours. That was a week ago. CAN YOU HELP ME??
Name removed Rexroad

Report a concern   May 18, 2015 — Rated 10 out of 10 by D.K.S. Zerorez Eugene
What do you like about our products and services?

My carpets look fantastic and the technician that came out was very knoledgable and beyond professional, great job.

Report a concern   May 18, 2015 — Rated 10 out of 10 by Robert Stewart Zerorez Eugene
What do you like about our products and services?

Jaron was very friendly and thoroughly explained how it works. Two rooms, stairs, and a hallway were completed quicker than I expected. Very reasonable price. My carpet never looked so clean and I've used all methods in the past. Thanks zerorez

Report a concern   May 17, 2015 — Rated 10 out of 10 by M.D. Zerorez Eugene
What do you like about our products and services?

Your workers are friendly and professional. I had great customer service once again.
I like the hydrolysis process that does not need to use soap.

Report a concern   May 7, 2015 — Rated 10 out of 10 by L.F. Zerorez Eugene
What do you like about our products and services?

Very fast and thorough

Report a concern   May 5, 2015 — Rated 10 out of 10 by J.H. Zerorez Eugene
What do you like about our products and services?

I am so happy with Jaroms work

Report a concern   May 4, 2015 — Rated 10 out of 10 by K.R. Zerorez Eugene
What do you like about our products and services?

Jarom was very knowledgeable and did a very good job.

Report a concern   May 2, 2015 — Rated 10 out of 10 by T.N. Zerorez Eugene
What do you like about our products and services?

We love the method of cleaning - plus technician was very helpful! Also SO appreciate them wearing booties to cover their shoes!!! Prompt too!

Report a concern   April 29, 2015 — Rated 10 out of 10 by E.M. Zerorez Eugene
What do you like about our products and services?

The young man who came to my home was a gentleman and explained the process and why it works. He was respectful of my home and made sure he protected my floors. I would and have recommended this business to friends.

Report a concern   April 27, 2015 — Rated 10 out of 10 by Nancy Garratt Zerorez Eugene
What do you like about our products and services?

You were on time, professional and courteous and, my carpets look beautiful!

Report a concern   April 24, 2015 — Rated 10 out of 10 by Marion Roybal Zerorez Eugene
What do you like about our products and services?

You met all my expectations and made an extra effort to come to our home which is outside of your service area and I appreciated that. I have already recommended you. Hard to know which counties you serve though since we are Yamhill, not your area.

Report a concern   April 20, 2015 — Rated 10 out of 10 by M.W. Zerorez Eugene
What do you like about our products and services?

The great job

Report a concern   April 16, 2015 — Rated 10 out of 10 by B.H.H. Zerorez Eugene
What do you like about our products and services?

.the respectability and efficiency of your employee the fact that he was on time and very courteous and did a fine job

Report a concern   April 12, 2015 — Rated 10 out of 10 by N.W. Zerorez Eugene
What do you like about our products and services?

My carpet looks like new.

Report a concern   April 9, 2015 — Rated 10 out of 10 by S.A. Zerorez Eugene
What do you like about our products and services?

Friendly and the clean carpet looks great, took the animal smell away too

Report a concern   April 9, 2015 — Rated 9 out of 10 by D.S. Zerorez Eugene
What do you like about our products and services?

Great cleaning job and very nice mannerly tech

Report a concern   April 8, 2015 — Rated 10 out of 10 by Dave Plagmann Zerorez Eugene
What do you like about our products and services?

Tech was awesome and cleaning system did a great job . Left our floors looking great!!

Report a concern   April 6, 2015 — Rated 10 out of 10 by tracy Brandt Zerorez Eugene
What do you like about our products and services?

You were flexible about the scheduled time

Report a concern   April 5, 2015 — Rated 9 out of 10 by M.D. Zerorez Eugene
What do you like about our products and services?

The technician that was at the Eugene, Or. home show was the same person who cleaned my carpet. He was friendly, professional and efficient. I like that there was no smell left in the carpets. There were some stains that I wasn't sure were going to come out and I was pleased that they did. Overall, I am very satisfied and will use this service again.

Report a concern   April 5, 2015 — Rated 10 out of 10 by T.P. Zerorez Eugene
What do you like about our products and services?

Looks great. No smell, dried fast.

Report a concern   April 2, 2015 — Rated 9 out of 10 by S.S. Zerorez Eugene
What do you like about our products and services?

The carpets look really nice given their age and wear, the best since we moved into the house. I was a little surprised at the dry time as some areas were wet ten hrs. later. DO CAUTION OPERATORS TO BE CAREFUL WITH CORDS AND HOSES AROUND FLOWERS AND OTHER PLANTS. I have a deep entry approach lined with plants and the hose was dragged through parts of the flower beds.

Report a concern   April 1, 2015 — Rated 10 out of 10 by Kristie Smith Zerorez Eugene
What do you like about our products and services?

I had urine from our dog in the carpet . The treatment used did a great job. The employee that came to my house was professional and very nice communicator. Very cheerful and worked very hard to do a good job. I love how my carpets came clean!! Thanks, Kristie Smith

Report a concern   March 21, 2015 — Rated 10 out of 10 by J.P. Zerorez Eugene
What do you like about our products and services?

Excellent customer service.

Report a concern   March 20, 2015 — Rated 9 out of 10 by J.L. Zerorez Eugene
What do you like about our products and services?

We had some stains and we were not sure what it was from, but they came out the our carpet was cleaned.. Very happy with the service.

Report a concern   March 20, 2015 — Rated 10 out of 10 by I.W. Zerorez Eugene
What do you like about our products and services?

Willing, helpful and delightful worker. The work was quickly done and looks great. It was a little more expensive than I hoped, but at least I was saved from buying a new carpet.

Report a concern   March 19, 2015 — Rated 10 out of 10 by Jim Okief Zerorez Eugene
What do you like about our products and services?

Everything and Jarom is gold as an employee-very courteous, professional and thorough. We're very happy we choose your company to do our carpeting/rugs. Jim O'Kief

Report a concern   March 19, 2015 — Rated 9 out of 10 by J.C.H. Zerorez Eugene
What do you like about our products and services?

Looks like it did a great job cleaning our carpets. Fair price too.

Report a concern   March 5, 2015 — Rated 10 out of 10 by L.W. Zerorez Eugene
What do you like about our products and services?

The service was exceptional and the final results of your cleaning process could not be better. I will certainly call on you again.


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