360 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I don’t like the dogs going to the bathroom on the floor. I’ve worked hard to train my dog not to do that, anywhere. Is there water available ?
Personal attention
This was Piper's time and she was nervous at first. She eventually began to play with the other dogs and looks forward to going back.
Friendly staff, clean facility and ease of the app.
Great staff!! They really care about the dogs!
They know my dog by name and treat her with love! This is the only day care service that my dog actually enjoys - so we will keep coming back!
Have the cameras on even during the rest break
We love the staff and the service, they are so easy to deal with and are very flexible with times and days.
The people are always so friendly and helpful. They really know what people go with what dogs. They were and are super helpful with my dog… He had issues with us collar when first starting. They were so patient and worked with me. He even knows what days are his and try’s to hurry me out the door in the morning.
Kind to my pup, easy to schedule, CLEAN facility, happy coaches, fun theme days, coaches send pictures of my pup during the day, cameras to check on my pup, reasonable prices
The staff is wonderful and takes great care of my girls.
Good socialization time for my dog, he plays Al day and comes home so happy and tired. The staff is great.
I can't watch my pups all the time on the webcam, but the 2x's per week they come and I do catch the cam, they are just walking around in circles, playing or fighting with other dogs, but basically just walking around following the attendant. I thought I would see them actually playing games with dog toys or playing on the obstacle equipment or being taught how to maneuver the equipment. I would like to see them do more than what I have been able to see them do so far.
Very dependable. They take very good care of my dog at daycare two days a week and I have boarding 2 to 3 times a year from 3 or 4 days sometimes 11 or 12 and Leo comes home in great shape
Love that the dogs are free to roam most of the day with a "nap time" to allow them to reset. I love the webcam. Staff works very hard and takes great care of the dogs.
Friendly staff, clean facility, report cards, WebCam, User-friendly app.
Have an outdoor space for the dogs
Everything thing about Dogtopia of Summerville is awesome.
I like the staff, I think the facility is clean. I like the services they offer.
I am unhappy that you don’t have a 1/2 day option or hourly option. I live over an hour away but don’t need a full day.
I love the ease of scheduling and being able to call/text the employees if I forgot to sign up for treats or something.
Quicker clean up of dog pee when it happens so the dogs aren’t walking through it multiple times
The meet and greet with Milo🐶 was very thorough. I’m very excited about my puppy having the opportunity to learn and grow in a safe and social environment. The facility was very clean. The staff were extremely friendly. I plan to move my grooming appointments over to the Facility as well. And I look forward to having Milo🐶 take advantage of doggy daycare. ❤️😊
Drop off system and dogs playing together ♥️
I like the controlled environment.
They are very professional and the facility is very clean and sanitary. I know my pup is well taken care of and she enjoys playing here. The staff are very attentive to the dogs and I love the fact that I can watch my pup on the webcam whenever I want.
I was really pleased with the staff Rachel, Nori Caitlin and Nolan and the facility set up everyone was so welcoming and friendly!! This is my first experience taking my pup Riggs to doggy day care and I’m so happy we gave it a try!! Thank you ..for being so attentive and kind you can tell the doggies are well cared for which is very important to me!!
Convenient keeps my dog active
Barley loves Dogtopia!
The staff was friendly and provided a clear overview of the available services. They also did a great job washing my husky and drying her out. I will be back!
You care, emotionally and physically, for my dog. This gives me great peace when I drop him off!