665 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Love the menu and photoshoots!
Friendly, clean, small scale,
Everyone is kind and courteous and Shiloh loves going there
Goldie gets the best care. She loves everyone
I love the staff and how excited my dogs are to go to Dogtopia in the morning!
Friendly staff. My Chloe loves going to daycare there.
The staff really loves and knows the dogs.
Quinn and other dogs seemed very well behaved without much conflict.
Supervised and clean playrooms are awesome.
Great staff and amazing facility
Free roam indoor / outdoor
Staff seem genuinely invested and well trained
Dog seemed happy :-)
My dogs are happy to there and play
Always a pleasant greeting
Cleanliness
My dog is excited to arrive
The evaluation process was a breeze, and although we were Dogtopia family already the supervisor explained the process thoroughly and checked in frequently to see if Skipping ahead was ok with me. She greeted Kanan by name and spoke to him like I would, and the rooms and building were clean and smell free, the pups in each room looked happy and engaged.
Friendly and caring. Always ready to help and love on my puppy. Great environment for our fur babies.
Great people. You can tell they love your pet. Lots of variety. Clean facility.
The Dogtopia team is very pleasant and they have flexible daycare package options.
I love everything about Dogtopia!!!! The staff treats our doggie like he is their own, they are engaging, fun, kind, and always plan the best activities for the pups!!!! The establishment is safe, clean and has perfect hours! They do a great job ensuring all doggies enrolled are in the right rooms based off size and energy level, and are a good fit! Can’t get over how amazing Dogtopia is and our puppy loves it too!!!!
They keep you informed on what is happening that day with special stuff that they are doing like having a picnic or bacon day or special occasions
Very happy with Dogtopia just wish price was lower
Mostly satisfied, but I had an incident that I called to report. Not sure if there was any follow-up with the person. On the Webcam, I observed an employee sitting down with a dog on her lap. She was petting it and not paying attention that 3 medium sized dogs were ganging up on my smaller dog. I could tell that my dog was getting exasperated. The employee paid no attention but was holding a dog on her lap, which I thought was prohibited. Also, I don't get feedback, especially after an overnight, on how my dog ate, slept, etc. That would be very helpful. Employees probably need more training with an emphasis on customer service.
They seem to really care about my dog, and he comes back exhausted.
Closeness to home. The dogs play all day and get some breaks outside. No end time to play. I can check in with the video cam
The staff is very caring and friendly. My dog loves to come to daycare!
Staff was great!
Facility was too small for number of dogs.
Claustrophobic & dark.
Outdoor area tiny.
Wonderful and caring staff that seem to really enjoy working with the dogs. The app is easy to use and love the live webcam so you can check on your pup here and there .
Ease of scheduling daycare or boarding.
We love everything and everyone there! More importantly, our pup will knock anyone or anything down in his path to get in the gym to play with his friends. I love how much they appreciate my pup’s presence and we’ve even seen staff give him a smooch on his head (he is pretty irresistible). They have theme days to add fun into the mix and I have more hilarious pics of my pooch from them. You haven’t lived until you’ve seen your pup in full Mardi Gras attire. We still wonder how he got his beads. 🤣
Dogtopia is always there for us when we’ve needed them in a pinch. So grateful for these wonderful humans and their services.
Staff was knowledgeable and kind. My dog had a great experience with the meet and greet and had a great time playing with her new doggie friends.
Facility was clean and safe. I especially appreciate the no slip flooring in the play areas.
Your easy to use app is great!! Friendly staff always welcoming
My wife and I were very pleased with the staff and the place of business. We had the spa treatment for our Beagle (Buddy). He came out looking like a champ!!!
pleasant staff, clean facility