767 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I can't watch my pups all the time on the webcam, but the 2x's per week they come and I do catch the cam, they are just walking around in circles, playing or fighting with other dogs, but basically just walking around following the attendant. I thought I would see them actually playing games with dog toys or playing on the obstacle equipment or being taught how to maneuver the equipment. I would like to see them do more than what I have been able to see them do so far.
Very dependable. They take very good care of my dog at daycare two days a week and I have boarding 2 to 3 times a year from 3 or 4 days sometimes 11 or 12 and Leo comes home in great shape
Love that the dogs are free to roam most of the day with a "nap time" to allow them to reset. I love the webcam. Staff works very hard and takes great care of the dogs.
Friendly staff, clean facility, report cards, WebCam, User-friendly app.
Have an outdoor space for the dogs
Everything thing about Dogtopia of Summerville is awesome.
I like the staff, I think the facility is clean. I like the services they offer.
I am unhappy that you don’t have a 1/2 day option or hourly option. I live over an hour away but don’t need a full day.
I love the ease of scheduling and being able to call/text the employees if I forgot to sign up for treats or something.
Quicker clean up of dog pee when it happens so the dogs aren’t walking through it multiple times
The meet and greet with Milo🐶 was very thorough. I’m very excited about my puppy having the opportunity to learn and grow in a safe and social environment. The facility was very clean. The staff were extremely friendly. I plan to move my grooming appointments over to the Facility as well. And I look forward to having Milo🐶 take advantage of doggy daycare. ❤️😊
Drop off system and dogs playing together ♥️
I like the controlled environment.
They are very professional and the facility is very clean and sanitary. I know my pup is well taken care of and she enjoys playing here. The staff are very attentive to the dogs and I love the fact that I can watch my pup on the webcam whenever I want.
I was really pleased with the staff Rachel, Nori Caitlin and Nolan and the facility set up everyone was so welcoming and friendly!! This is my first experience taking my pup Riggs to doggy day care and I’m so happy we gave it a try!! Thank you ..for being so attentive and kind you can tell the doggies are well cared for which is very important to me!!
Convenient keeps my dog active
Barley loves Dogtopia!
The staff was friendly and provided a clear overview of the available services. They also did a great job washing my husky and drying her out. I will be back!
Very organized and has thought of all the details. Staff rally knows and understands dogs. Level of care seems great.
Web cam
Large area to play
Good people
Friendly staff. Knows how to deal with my skiddish dog. They do a great job without gouging you.
Friendly staff, cleanliness of the facility, the care they take with my dog and the feedback they provide each visit
convenience, price
The staff genuinely cares for our dog
The socialization with other dogs. It was really fun to watch on the WebCam. 300.
Everything
Friendly and clean environment
Fantastic staff who truly care about your fur baby. Very responsive, flexible, and friendly to work with. My dog has been going for over 2 years and is always so excited to run in when we arrive. He comes home exhausted and happy.
Staff are friendly and accommodating. Genuinely feel they love our pets.
The staff is amazing with my dog! I truly appreciate them all.
Good socialization time for my dog, he plays Al day and comes home so happy and tired. The staff is great.