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Customer Testimonials
Everyone was very helpful from the moment we arrived. The staff at the front desk greeted us immediately and set us up with Chet, he worked with us to find out exactly what we were looking for, then got the camper we absolutely loved in our range (high side) but very good deal. Todd in finance was a natural and helped us incredibly with our purchase and was extremely knowledgeable and personable. Then Dave introduced us to our camper very thoroughly and gave great advice. The parts team including Hayley were super helpful and honest and then Austin with assist from John, got us all hitched up and on the road. All in all time well spent and we love our new home on wheels. Thank you all
Our service has been very good. Nikki is an incredible service manager. She is very helpful, responsive and up front. She works hard to get things scheduled and done with minimal impact to any camping/travel schedules.
Selection of RVs is impressive. Employees were all friendly and professional except one. They say one bad apple doesn’t ruin the bunch couldn’t be truer.
Friendly ,clean,helpful, and joyful Thank you so much Luke
The people that took care of me while I was there
Your sales person, finance guy, Kelce, what ever her job was and Teresa,who taught me everything about my Camper, were friendly, welcoming, knowledgeable and beyond professional.
Very friendly and professional. Staff was very helpful and knowledgeable.
Convenient location, service work has been done well, and parts I need are stocked. Staff is helpful.
Good service very personable crew
Nice job!
friendliness wonderful staff. ben allows us to communicate with him from his personal cell number. front desk is helpful all over great place
The keeping you camping program
Dan and Trevor are fantastic!!
friendly staff
They made the process easy and answered all questions. Kyle was the person that walked us through the physical aspect of the travel trailer and he did an exceptional job. I would recommend to anybody.
I like that the people are friendly and want to help.
We purchased a class B motor home from General RV in Richmond.
Our salesman, Matt Davis was wonderful! He is very knowledgeable and listened to what our needs were.
Everyone there helped to get our unit ready and helped to get a few things tweaked for us.
We highly recommend General RV Richmond, and if we ever trade for another down the road, this is where we would go. No reason to go elsewhere!
I have no problems with your company
The customer attention received from all the staff.
The time spent on explaining all the details about the trailer we purchased.
Connie is the best service tech. Always kind and VERY helpful
Very friendly and knowledgeable people
Everyone seemed happy. Employees and customers that says alot. Would definitely recommend to friends and family
Looking at campers
Was very impressed on how I was taking care of for service
Everybody at General RV is so kind. They put you in a camper. That is best for your needs. General RV in Canton is #1
The whole experience! Thanks Don!
Staff amazing and friendly.
Everyone very nice and extremely helpful.
Kyle, Tate and Jack were great!
Great service. You answer your phone.