Customer Testimonials

Your service people are very good.

ERG expensive and nothing was covered under our coach warranty we purchased when we bout the rig. Not sure the warranty was even worth it. 2021 HR and it cost 1100 to get it road worthy this year :-(

Helpful

everyone is very friendly and helpful

We were traveling far from home. We stopped due to the sign on the interstate. Thankfully we did. Even though the Service Department was very busy, they fixed our problem with exceptional professionalism. We were able to travel on safely thanks to the service received.

The folks we dealt with were all top notch, knew their onions and gave us true professionalism.

Large dealership with lots of people. Very friendly from the front door to the service area.

Birch Run parts department have gone out of their way to help me get a part I needed. Thank you

Friendly knowledgeable employees

Glad they took care of an urgent repair to allow us to keep our travel plans.

Got us in quickly when heading out of town.

Price was a little hefty.

Great service, very helpful

I was professionally treated and donny worked thru my issues and was correct in his diagnosis. Got a price on trailer tires that were $ 134.00 more per tire than local dealer for same exact tire. Labor charge seemed high but customer service was excellent. GENERAL RV in Elizabethtown pa is a welcomed business for our community and I hope you can continue to employ people with Donnie expertise. THANK YOU!

The whole process went smothes

I've dealt with two different General RV centers to buy travel trailers, and the Clarkston location provided much better service and attention to detail. Our salesperson (Daryl Devers) was quite helpful and James (the service manager) made sure we knew all of the ins and outs of the prospective units and compatible equipment (tow packages/weight distribution hitches). Both made us feel like they our best interests at heart rather than simply focusing on the company's bottom line. I will continue to use this location for service to my newest unit.

People are great to work with.

Hours, personal friendly and knowledgable. Shaun Little was great, Bill Moss showed and demonstrated products. Jennifer kept Us informed of status til delivery.

Very friendly, helpful and professional. Resolved my issue quickly so I continue my adventure. Thank you General RV for everything. Anthony

Not every salesperson is created equal. However long story short I found the right salesperson and everyone thereafter was terrific. ( concierge,Finance,insurance , parts and technicians) The prices are definitely the best in the state of Florida and mostly around the nation per my own research. Everything they sell leaves the lot in very good working order. They took my inspection report and adjusted everything no matter how big or small. Most of all General RV is backed by Matt from Matt’s RV review.

Helpful, friendly service on all levels!

Sales is really great.

Very happy. So helpful thank you.

The sales and financial staff were very kind and considerate. They answered all our questions about the different RV's we looked at. Most importantly they were not pushy at all they put absolutely no pressure on us to purchase our 5th wheel camper. We gave them our budget on what we wanted to spend and we found a very nice camper.

Very helpful. To date they have stood firmly behind their products. All warranty issues have been handled to my satisfaction. I’m glad I purchased my RV from General RV.

It was easy to walk in to shop for what I was looking for in a travel trailer! The sales clerk, finance, demo person and all the way to drop off were professional, very kind and helpful personal! We have shared information about your company to friends and family about the good service everyone provided! Thank you to all who provided the great customer service!

Knowlegable and care for customer, smooth transaction and we love our camper.

Our sales rep, Adam Herbett, was great to work with (and also was great during the purchase and loooong wait for our 2021 Thor Tiburon). He helped us get a good deal on the purchase of our Tiffin Allegro RED 360 BA37.

Our service rep, Richard Fougnie, is terrific to work with and ensures that warranty and other work is done well.

Well first all we are having problems with our clipper we can't even get into it with keys and we have called several times to try and get help with this maintenance but have not received any help yet. So we have a camper that we purchase that we can't even get into plus the screened in room that does not go to it. So what I would say about this company at this point is that we would greatly appreciate if someone would call us back and please come and fix the camper so we can get in and out of it. Brand new 2022 clipper and we can't use it. Been waiting for our cell rep to connect with us but not yet have received a call back. If you can help me in this situation I would be greatly appreciated.

Very friendly and wants to help mr Jerry Tempio kept me up to date with my unit very happy with the work done .

Very courteous