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Customer Testimonials
They are very professional and do what they say.
So far everything has been good.
Cecelia was great over in parts. I was over there and she wouldn't give up on finding what I wanted and got it ordered while my coach was being serviced. Overall was a great experience.
Everyone, even those folks not involved with us, are friendly and outgoing; our salesperson is very knowledgeable…if he didn’t have an answer, he referred us to someone who did. Our entire experience at General RV was a positive one, especially since our last provider was execrable. Every department we dealt with was just as competent and friendly. Would definitely refer others to your organization. Many thanks to all.
Jason K. and the entire staff were great
Very kind and caring staff. Mike Robert's has been amazing. He takes time to check in with us. Karen is also a blessing. We never had a company take such an interest in us. Especially how our camping trips have gone. I'd never get rid of those two. Phyllis is a gem as well. Beth in service is quick to respond. Matt was awesome in teaching us about Our Jayco.
The Agar's
Cassidy Murray is a very personable, relatable salesperson. She listens, asks questions, and wants to understand your needs and what you have in mind.
Business manager, Wayne Westfall is great to work with and covers all the bases.
This is the second purchase from the Ocala location.
Best prices.
Professional service and friendly staff
Responsive service
Great service!!! EXPENSIVE BUT GOOD!!
From the minute we stepped inside everyone was welcoming and helpful. Very friendly. No high pressure from anyone. The entire process a great experience. Sales sept, business office, parts and service all great.
The sales manager thanked us for our business. Great touch. That’s lost at many businesses these days.
Sales department was good and thorough. However, follow up from service is probably your low point as the technician was good at his job but the manager Kyle has not followed up at all on when he’s sending the technician back out to fix the issues or to even return one of my four phone calls to him with messages.
Fixed right
Was another great experience, dealing with General RV . Best place to purchase a R.V. I give them 100% in sales service and financing.
We experienced wonderful customer service. All the staff were very friendly. From being greeted at the door, through the sales and financing process all the way to the service department, it was a great experience.
They got the work done on my camper very well I will use them in the future for anything else my camper needs The service adviser Chad was helpful and friendly
Service and the people
Friendly, courteous and kept well informed about the work being done on my RV
The thorough attention that Baylee Ogg displayed for my concerns... She is an asset yo your staff.
Friendly staff
Friendly and helpful staff.
Very customer friendly. The facility was clean and welcoming.
Luke in service went above and beyond to help choosing the correct hitch for my truck and locating an additional part I needed for a repair.
Amazing service, we came and everything was fixed within 2 hours and we were back on the road.
Thank you so much.
I like how they treat me like family, tom gooden went above and beyond, his expertise and knowledge is unmatched.
The teams communicated well and quickly. Very professional
So far has stood behind new purchase.
Great service. You answer your phone.
Everyone was very helpful from the moment we arrived. The staff at the front desk greeted us immediately and set us up with Chet, he worked with us to find out exactly what we were looking for, then got the camper we absolutely loved in our range (high side) but very good deal. Todd in finance was a natural and helped us incredibly with our purchase and was extremely knowledgeable and personable. Then Dave introduced us to our camper very thoroughly and gave great advice. The parts team including Hayley were super helpful and honest and then Austin with assist from John, got us all hitched up and on the road. All in all time well spent and we love our new home on wheels. Thank you all
Tyler was awesome! He listened to what I was looking for and made it happen. This was my firat RV. He did not pressure me and helped me find something within my budget. Thank you, Tyler!
The sales team was amazing. They worked to get me a great deal and I appreciate it very much. Chuck was direct and I enjoyed working with him. Thank you, Chuck!
The insurance representative was great too! Christine got me a good rate and I am happy with my coverage. Thank you, Christine!
My walk thru was very informative. This was my first RV and I received a detailed walk thru and demonstration of all equipment. Thank you to all who helped me with the walk thru.
Thank you everyone for making my first RV purchase a great experience!