- Phone: 509-582-9000
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based on 8079 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
What I like the most about Zerorez is there’s never any smell during or after the service. When I called to make an appointment I wasn’t asked to wait on line, Roberto was friendly and very helpful! We had TC’s first snow the morning of our appointment but Zack, their technician, was on time and very friendly and knowledgeable. I wanted to add a cleaning of my furniture, and Zack almost cheerfully, looked over the pieces and gave me my new total which I approved. The work was done timely and there was no after smell! Trish Feeney
Zack did a great job of assessing the carpet well- dirtied areas and applied pretreatment. He was thorough, timely and truly invested in having clean carpet as the final product.
Quick, timely, professional and great communication. Prices the same as the fly by night company but from a reputable company you can trust.
Carpets are still very damp after 28 hourswith fans running.
Thank you for your feedback. The Zerorez Team is dedicated to providing superior products and services to our customers and we take it very seriously when our services do not meet or exceed your expectations. Please know Zerorez offers a 30 Day Workmanship Warranty and will come back to your home to re-service any area(s) you are not completely satisfied with. Please give us a call at 509-582-9000 to discuss a good date and time in which we may come out and address any areas of concern.
Looks really good
Edwin was fantastic!
Quick service friendly
Our technician was nice and very knowledgeable!
Work was well done and the staff was pleasant, knowledgeable and helpful.
Great techs. Superior process. If you have synthetic strands ant ends of your area rugs, do not expect results. Process water on this area around wood floors is not a good idea. So the process is limited by this feature. Other than that, no complaints.
Harrison arrived on time and did an excellent job cleaning our staircase. He’s very courteous and considerate and cleaned everything in a very timely manner and explained everything he was doing. I will definitely hire zero-rez for future rug cleaning.
your service is gret carpets are clean andn sparkling!!
Got my carpets clean, pleasant people to work with and easy to schedule. Would recommend.
They did a great job. Staff was friendly. Carpets turned out great.
Technician was very nice and helpful. Carpet looks great.
Devin was professional and got the job done really fast. I’m very pleased with the outcome. And the price was affordable
Zerorez does the job you expect from a carpet cleaning company I am pleased with the company and the services.
I like that they are clean and not chemical smelling - I like Zerorez and will choose Zerorez over all other cleaners I especially like the way each tech does the job and respects my privacy and my residence's carpets and furniture. This time Devyn came and cleaned my upholstery and considering the problem, I though he was very knowledgeable and good at his work.
Great service! Carpets look amazing and house is so much cleaner after having the vents cleaned. All this was done at a fair price will be using Zerorez for all my future carpet and vent cleaning needs.
Thank you, my carpets look great.
Our carpets look great. Your employees are professional and efficient!
Efficient, fast drying, knowledgeable techs
We are happy. We had not had our carpet cleaned since before 2019. Also, this was the first time we had called Zerorez. "Harrison" explained your system, answering all our questions, and cleaned the carpet well, including pet stains. Thank you!
We had great service, very knowledgeable
Always do a great job and very professional! I like that it does not take the entire afternoon and they get right to business! Thank you!
Your technician was prompt and thorough. I had some dog issues with my carpets and he didnt guarantee that he would be able to remove the odors. He explained the process to me and described why it may not work. He did an excellent job and was able to do exactly what i needed. Thank you!
Service is great. Technician knowledgeable, efficient, and very nice. Wish you had senior discount, repeat customer, or multiple home discount.
Great job, much cleaner and dried fast!
Totally satisfied with our carpet, floor, vents and shower ! Ed did an amazing job, not only is he a great worker,but an excellent personality and we so appreciated is knowledge in how to help keep our floor clean. We definitely will continue to use Zerorez for all our cleaning needs.Thankyou so much and also a shout out to Rosie for get us scheduled in a timely manner!
Friendly, thorough cleaning, good pricing. Knowledgeable if I have any questions.😀