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8093 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Edwin and John did a wonderful job making a very old carpet look practically brand new.
Great Priceing Great job
On time friendly good service
The cleaners were on-time and very informative about the recommended services and prices.
My service provider was very professional and answered all my questions with great suggestions. I am very happy with the results. I will definitely be recommending Zerorez.
I have 5 kids and 1 dog so I needed a clean without harsh chemicals. That is exactly what I got. My carpets have never looked and felt so good. Thank you
does a very good job. the people are friendly and helpful........ro
Our serpees guy … Zach did a heck of a job and was just as equally amazing person as he was worker! I would totally request services again and especially request him again!
He removed years of stuff.from dogs, kids and south Kennewick dust
Looks great
I won’t wait as long to get it done again
Dave H
They got rid of some terrible dog odor from the carpet.
On time and a complete excellent job done. Thank you.
We are always happy with the job we get from Zerorez. Our carpets look and smell great and at good price!!
I love the ZeroRez techs. They are all so polite, knowledgeable, and not pushy.
We have used ZeroRez for about 5 years and are really happy with their service!
Will not know until carpet is returned. Interaction with staff has been very pleasant.
Brandon was fantastic! Prompt, courteous, and knowledgeable. I will use Zerorez again!
Technician arrived timely and worked efficiently and quickly.
ch
Excellent service, on time, great work, friendly staff member, overall good experience.
The service man was very professional and did a fantastic job. My carpets had been overdue for cleaning. All the stains were removed and they look great.
Very good service! I love how clean my carpet and sectional are.
When the cleaning was done letting it dry. I had dirt lines on the carpet. I vacuumed the carpet still had streaks. It looks like maybe you needed to clean the head of the machine. I was not happy. To make things right clean my carpet over again to clean the streaks off my carpet.
Thank you
Nothing but kindness from our carpet cleaner. I loved that he was able to tell me everything and informative. If more people were like him we would have better work environments. He was fantastic!
Enjoyed talking to Edwin and he did an AWESOME job. My carpets were filthy and they look like new.
Great service thank you
Carpet looks great. Great service
Quick, clean, reliable. Drying time 4 hrs ish.
Well done!!
The carpets were cleaned very nicely.the service person was very polite and did an outstanding job.
It was a good experience
Brandon was very professional and answered any of the questions I had. He cleaned my area rug quickly and efficiently and made sure the end product was to my liking. He even assisted me in putting the rug where it would dry. I would highly recommend him to anyone I know that needs ZeroRez services.
I love how bright my carpeting looks it really does look good. The technician was very professional and did an excellent job.
great service! technically was very personable and professional!