Zerorez Tri-Cities
1355 Dakota Ave, STE A
Richland
WA 99352
United States

Average rating: 9.2 out of 10 based on 8093 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 14, 2023 — Rated 10 out of 10 by A.M. Zerorez Tri-Cities
What do you like about our products and services?

great service! technically was very personable and professional!

Report a concern   October 14, 2023 — Rated 10 out of 10 by J.H. Zerorez Tri-Cities
What do you like about our products and services?

Edwin and John did a wonderful job making a very old carpet look practically brand new.

Report a concern   October 12, 2023 — Rated 10 out of 10 by R.C. Zerorez Tri-Cities
What do you like about our products and services?

Great Priceing Great job

Report a concern   October 12, 2023 — Rated 9 out of 10 by Arnoldo Chapa Zerorez Tri-Cities
What do you like about our products and services?

On time friendly good service

Report a concern   October 12, 2023 — Rated 9 out of 10 by H.H. Zerorez Tri-Cities
What do you like about our products and services?

The cleaners were on-time and very informative about the recommended services and prices.

Report a concern   October 12, 2023 — Rated 10 out of 10 by S.H. Zerorez Tri-Cities
What do you like about our products and services?

My service provider was very professional and answered all my questions with great suggestions. I am very happy with the results. I will definitely be recommending Zerorez.

Report a concern   October 10, 2023 — Rated 10 out of 10 by Paula Johnson Zerorez Tri-Cities
What do you like about our products and services?

I have 5 kids and 1 dog so I needed a clean without harsh chemicals. That is exactly what I got. My carpets have never looked and felt so good. Thank you

Report a concern   October 9, 2023 — Rated 10 out of 10 by B.O. Zerorez Tri-Cities
What do you like about our products and services?

does a very good job. the people are friendly and helpful........ro

Report a concern   October 9, 2023 — Rated 10 out of 10 by S.S. Zerorez Tri-Cities
What do you like about our products and services?

Our serpees guy … Zach did a heck of a job and was just as equally amazing person as he was worker! I would totally request services again and especially request him again!

Report a concern   October 7, 2023 — Rated 10 out of 10 by Dave Hansen Zerorez Tri-Cities
What do you like about our products and services?

He removed years of stuff.from dogs, kids and south Kennewick dust
Looks great
I won’t wait as long to get it done again
Dave H

Report a concern   October 7, 2023 — Rated 10 out of 10 by Suzanne Frederickson Zerorez Tri-Cities
What do you like about our products and services?

They got rid of some terrible dog odor from the carpet.

Report a concern   October 6, 2023 — Rated 10 out of 10 by Loretta Almberg Zerorez Tri-Cities
What do you like about our products and services?

On time and a complete excellent job done. Thank you.

Report a concern   October 6, 2023 — Rated 10 out of 10 by S.A.R.R. Zerorez Tri-Cities
What do you like about our products and services?

We are always happy with the job we get from Zerorez. Our carpets look and smell great and at good price!!

Report a concern   October 5, 2023 — Rated 10 out of 10 by Bobby Jo Brandli Zerorez Tri-Cities
What do you like about our products and services?

I love the ZeroRez techs. They are all so polite, knowledgeable, and not pushy.

We have used ZeroRez for about 5 years and are really happy with their service!

Report a concern   October 4, 2023 — Rated 10 out of 10 by A.E. Zerorez Tri-Cities
What do you like about our products and services?

Will not know until carpet is returned. Interaction with staff has been very pleasant.

Report a concern   October 3, 2023 — Rated 10 out of 10 by Nick Rullman Zerorez Tri-Cities
What do you like about our products and services?

Brandon was fantastic! Prompt, courteous, and knowledgeable. I will use Zerorez again!

Report a concern   October 3, 2023 — Rated 9 out of 10 by Patrick McBurney Zerorez Tri-Cities
What do you like about our products and services?

Technician arrived timely and worked efficiently and quickly.
ch

Report a concern   October 3, 2023 — Rated 10 out of 10 by L.S. Zerorez Tri-Cities
What do you like about our products and services?

Excellent service, on time, great work, friendly staff member, overall good experience.

Report a concern   October 2, 2023 — Rated 10 out of 10 by J.M. Zerorez Tri-Cities
What do you like about our products and services?

The service man was very professional and did a fantastic job. My carpets had been overdue for cleaning. All the stains were removed and they look great.

Report a concern   October 2, 2023 — Rated 10 out of 10 by R.H. Zerorez Tri-Cities
What do you like about our products and services?

Very good service! I love how clean my carpet and sectional are.

Report a concern   October 2, 2023 — Rated 5 out of 10 by M.D.O. Zerorez Tri-Cities
How did we disappoint you and what can we do to make things right?

When the cleaning was done letting it dry. I had dirt lines on the carpet. I vacuumed the carpet still had streaks. It looks like maybe you needed to clean the head of the machine. I was not happy. To make things right clean my carpet over again to clean the streaks off my carpet.
Thank you

Report a concern   October 2, 2023 — Rated 10 out of 10 by C.B. Zerorez Tri-Cities
What do you like about our products and services?

Nothing but kindness from our carpet cleaner. I loved that he was able to tell me everything and informative. If more people were like him we would have better work environments. He was fantastic!

Report a concern   October 1, 2023 — Rated 10 out of 10 by Diana Clements Zerorez Tri-Cities
What do you like about our products and services?

Enjoyed talking to Edwin and he did an AWESOME job. My carpets were filthy and they look like new.

Report a concern   October 1, 2023 — Rated 10 out of 10 by E.S. Zerorez Tri-Cities
What do you like about our products and services?

Great service thank you

Report a concern   September 30, 2023 — Rated 10 out of 10 by Diane Vanderburg Zerorez Tri-Cities
What do you like about our products and services?

Carpet looks great. Great service

Report a concern   September 29, 2023 — Rated 10 out of 10 by Mike Shay Zerorez Tri-Cities
What do you like about our products and services?

Quick, clean, reliable. Drying time 4 hrs ish.

Well done!!

Report a concern   September 29, 2023 — Rated 10 out of 10 by Dennis Wolfe Zerorez Tri-Cities
What do you like about our products and services?

The carpets were cleaned very nicely.the service person was very polite and did an outstanding job.

Report a concern   September 29, 2023 — Rated 8 out of 10 by E.M. Zerorez Tri-Cities
What could we do to improve?

It was a good experience

Report a concern   September 28, 2023 — Rated 10 out of 10 by J.H. Zerorez Tri-Cities
What do you like about our products and services?

Brandon was very professional and answered any of the questions I had. He cleaned my area rug quickly and efficiently and made sure the end product was to my liking. He even assisted me in putting the rug where it would dry. I would highly recommend him to anyone I know that needs ZeroRez services.

Report a concern   September 27, 2023 — Rated 10 out of 10 by Audrey Ledgerwood Zerorez Tri-Cities
What do you like about our products and services?

I love how bright my carpeting looks it really does look good. The technician was very professional and did an excellent job.


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